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Joe Hernandez
Joe Hernandez at Nissan Van Nuys

Joe Hernandez

Service Advisor

Nissan Van Nuys

5425 Van Nuys Boulevard
Los Angeles, CA 91411

5.0
20 Reviews
5.0

20 Reviews

Write a Review

20 Reviews of Joe Hernandez

September 30, 2026

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Employee Rating

Buena comunicación, excelente servicio y opciones de compra la comunicación. Siento que hace falta realizar un poquito más en el sentido de diferentes opciones o conveniencia respecto al servicio del ve More

by luisepadillav
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 30, 2026

Nissan Van Nuys responded

Hearing that our communication was clear and that our service met your expectations means a lot to our team. We’re sorry your visit didn’t offer as many convenient service options as you’d hoped. Please feel free to discuss any specific preferences with our team when you bring in your Nissan Rogue Sport.

September 30, 2026

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Employee Rating

Excellent customer service everyone was so nice and professional 👏 I love my new car.yayyyy More

by KRISTINAVILLAFAN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bryan Munoz, Gabriela Gamboa, Nazario Sanchez, Shant Ashikian, Jessie Rodriguez, Drew Titus, Uli Pimentel, Anthony Hernandez, James Alvarado

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Sep 30, 2026

Nissan Van Nuys responded

Knowing our team provided a welcoming, professional experience means a lot to us. Enjoy every moment behind the wheel of your new Nissan Sentra.

September 24, 2026

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Employee Rating

Muy bueno el exactamente recomendaron exactamente lo que recomendaron mis servicios quedaron fantástico me encantó el servicio altamente recomendado 10/10 More

by emirobarrios1962
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gabriela Gamboa

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Sep 25, 2026

Nissan Van Nuys responded

Your praise of our detailed recommendations and the fantastic result for your Frontier is truly rewarding. Your 10/10 recommendation means a great deal to our service team.

September 22, 2026

Dealership Rating
Employee Rating

Todo genial en Nissan of van nuys el día de hoy mis servicios de realizaron tiempo excelente atención la mi asesor Joe Mota Ente recomendado More

by Leopardina8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Sep 23, 2026

Nissan Van Nuys responded

We’re glad the service on your Sentra was completed promptly and that Joe provided the attentive support you expected. Hearing you recommend us means a lot to our service team.

September 21, 2026

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Employee Rating

Work was performed in time and the. Service was great I recommend Nissan of Van Nuys More

by lopezcecilia1959
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Sep 21, 2026

Nissan Van Nuys responded

We’re glad service on your Nissan Frontier was both prompt and thorough, and we appreciate your recommendation. Knowing our quick turnaround met your needs means a lot to our team.

September 19, 2026

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Employee Rating

Gracias a Nazario por su profesionalismo y muy buena confiabilidad en ayudarme a tomar decisiones en como mantener mi auto en muy buenas condiciones More

by gladisruiz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bryan Munoz, Gabriela Gamboa, Nazario Sanchez, Shant Ashikian, Matthew Hansen , Ara Charlie Grigorian, Carlos Hernandez

Print
Sep 19, 2026

Nissan Van Nuys responded

We’re glad Nazario’s professional guidance helped you feel confident in maintaining your Nissan Sentra. Your feedback means a lot to our service department.

September 19, 2026

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Employee Rating

The service dept was good. Although it would be nice if me per say walked in and got a hello what can i help you with . It took someone 3 minutes to look up and ask me what can More

by fabchances
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Sep 25, 2026

Nissan Van Nuys responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback.

September 16, 2026

Dealership Rating
Employee Rating

Muy buena atencion de Joe H. Esperamos que el carro siga en buenas condiciones de los frenos. Por ahora se siente bien. Gracias Joe H eres muy profesional y amable. More

by carlosh
Recommend Dealer
Yes

Other Employees Tagged: Joe Hernandez

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Sep 17, 2026

Nissan Van Nuys responded

Our team is glad we could service your Pathfinder’s brakes with the professionalism and friendly attention you received from Joe. Hearing that your brakes feel good means a lot to our service department.

September 11, 2026

Dealership Rating
Employee Rating

I feel Nissan is thorough! Jo is very personable, and professional He explained my battery was fair so I offered to buy another one More

by nicole6565a
Recommend Dealer
Yes

Other Employees Tagged: Joe Hernandez

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Sep 25, 2026

Nissan Van Nuys responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

September 10, 2026

Dealership Rating
Employee Rating

Very nice and helpful workers from this dealer they check my car and I got advice what to do for my car More

by JANETHEG03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gabriela Gamboa, Nazario Sanchez, Shant Ashikian , Ara Charlie Grigorian, Carlos Hernandez

Print
Sep 10, 2026

Nissan Van Nuys responded

Your Nissan Xterra is in good hands whenever it visits our service department. Knowing that you found our inspection and advice helpful means a lot to our team.

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