Sharon Mityling | Page 3

100 % better then my last visit, service writer more knowledgeable about my car, very friendly with customer appreciation .Was wow’ed knowledgeable about my car, very friendly with customer appreciation .Was wow’ed More

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Excellent, service! Extremely, clean! It’s exactly as you would expect and more! 5 stars all of the was Extremely, clean! It’s exactly as you would expect and more! 5 stars all of the was More

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I have a Cadillac XTS, and Greg has always been my service advisor. There is not enough adjectives to credit Greg with his professionalism , courtesy ,in treating me as a customer, and my vehicle with service advisor. There is not enough adjectives to credit Greg with his professionalism , courtesy ,in treating me as a customer, and my vehicle with on time excellent service! More

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I had picked up several screws in my tire. I contacted the dealership and they made me an appointment on the spot. My car was inspected as well as the other tires for any damage. I was back I contacted the dealership and they made me an appointment on the spot. My car was inspected as well as the other tires for any damage. I was back on the road in less then 90 minutes from the time I arrived. Great customer service and attention to detail. I have been a Findlay Cadillac customer for almost ten years and have always had great sales and service experiences. More

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My 2022 XT5 has been serviced by Findley since I bought it! Always good service but this last time I don't know what happen. Adam my service advisor was Johnny on the spot checking me in. He told me other it! Always good service but this last time I don't know what happen. Adam my service advisor was Johnny on the spot checking me in. He told me other than my oil change and tire rotation, I needed a couple of new filters and that my rims had some scratches on them. Last time they fixed the scratches it was about 3.5 hours. This time turned it in at 7 AM, got it back about 4:30 PM. The Service Dept was SUPER SLOW on this workorder (9.5 hours this time). More

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My problem was solved quickly and professionally and I am well pleased! Thank you Tyler and your service dept! well pleased! Thank you Tyler and your service dept! More

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Always very attentive and great customer service. Attention to detail is definitely in the top five. Attention to detail is definitely in the top five. More

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Finley service was great, to me they are the best CADILLA dealer in Vegas. You want poor service, then go to the other dealership. Thank Finley Cadillac. dealer in Vegas. You want poor service, then go to the other dealership. Thank Finley Cadillac. More

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Worst service experience! They didn’t even wash the car! 3 hours and 20 minutes waiting for oil change and warranty work. They didn’t even wash the car! 3 hours and 20 minutes waiting for oil change and warranty work. More

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If I could give this dealership a zero I most definitely would. All they care about is money money money. SO SAD! I have been driving Cadillacs for all my LIFE! VERY LOYAL CUSTOMRR. I purchased an Escalade would. All they care about is money money money. SO SAD! I have been driving Cadillacs for all my LIFE! VERY LOYAL CUSTOMRR. I purchased an Escalade most recently and I've been so extremely unhappy with everything from the purchase to the service to the management. Noone cares about the people anymore! I am taking my business elsewhere! hopefully they will be better than these dirt xxxxx. DONT WASTE YOUR TIME OR MONEY HERE GO ELSEWHERE More

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