Sharon Porcelli | Page 2

The meaning of full service I was able to make an appointment that fit my schedule. Everything was ready for me when I arrived and I was out the door with a brand new A6 loaner. I was able to make an appointment that fit my schedule. Everything was ready for me when I arrived and I was out the door with a brand new A6 loaner. I received a call that my car was ready for pickup sooner than had been promised. My car was washed and ready when I arrived with all the paperwork ready to be signed and I was back on the road. More

by Mr Audi Verified Customer Verified Customer

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Emergency service My car started behaving badly on a Wednesday. The service department was booked for Thursday but I was given an appointment for Friday with a loaner. My car started behaving badly on a Wednesday. The service department was booked for Thursday but I was given an appointment for Friday with a loaner. I dropped off my car Thursday night & got it back late Friday afternoon. More

by L.WISS1 Verified Customer Verified Customer

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They are always amazing!!! Professional and supportive in all phases...they make it easy and pleasant for clients and it is simply a nice group of very talented people working t Professional and supportive in all phases...they make it easy and pleasant for clients and it is simply a nice group of very talented people working together...cool! More

by JRYAN963 Verified Customer Verified Customer

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Friendly, Courteous and Knowledgable The team at DCH Millburn Audi are very nice to work with, they compliment each other. The Service Center will update the customer in a time manner. The team at DCH Millburn Audi are very nice to work with, they compliment each other. The Service Center will update the customer in a time manner. More

by tonny.foo Verified Customer Verified Customer

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No Big Deal Uneventful nothing special that is normally associated with purchasing a premium vehicle. In the end I purchased the car I came for and thus far I am Uneventful nothing special that is normally associated with purchasing a premium vehicle. In the end I purchased the car I came for and thus far I am pleased with my purchase. More

by kp0516 Verified Customer Verified Customer

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Excelant , quick , clear and customer oriented service Excellent quick clear great customer oriented service From the technicians up to the management are honest and very friendly, they will do all what t Excellent quick clear great customer oriented service From the technicians up to the management are honest and very friendly, they will do all what they can to meet customer expectations They all run the e tra miles to keep the customer satisfied More

by nassir.habboubi Verified Customer Verified Customer

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Hassle free purchase experience Leo Yam is very knowledgeable about the vehicles and will get to a sale without playing games. Will follow up on service issues if there’s a problem. Leo Yam is very knowledgeable about the vehicles and will get to a sale without playing games. Will follow up on service issues if there’s a problem. More

by lw Verified Customer Verified Customer

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Continued excellence Each experience st DCH Millburn Audi has exceeded my expectation. Just purchased my ninth vehicle. Sales, Service and customer relations are a top pri Each experience st DCH Millburn Audi has exceeded my expectation. Just purchased my ninth vehicle. Sales, Service and customer relations are a top priority at this dealership starting with the General Manager Al Khouri. Joe Hodczak is the most knowledgeable sales person I have ever dealt with and works to get you into the vehicle of your choice. Dawn McAdam is there to ensure that you are well taken care of and having serviced all my Audis at DCH, Allan Palma, Service Manager, could not be more attentive and helpful. These folks are the reason I continue to return to purchase there for me and my family. More

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Great Dealership I have been with DCH for a very very long time and found then to be very professional and take great care in satisfying their customers. I consider m I have been with DCH for a very very long time and found then to be very professional and take great care in satisfying their customers. I consider myself a part of their Audi family. More

by sabre398 Verified Customer Verified Customer

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One of my best car buying experiences ever I came into the dealership to look at a particular car in their inventory that I had seen online, and was quickly assisted in a professional, polite a I came into the dealership to look at a particular car in their inventory that I had seen online, and was quickly assisted in a professional, polite and effective manner by all the staff and especially by Mr. Ziad Shehady. All through the negotiation Mr. Shehady was very attentive and focused, taking the time and making every effort to understand all my wants and needs. This included all the details and features of the car but also the transaction topics like financing, trade-in, and registration and insurance. Different team members participated in different parts of the process and all went very smoothly. Mr. Shehady even helped keep my toddler child entertained and fed, which was a customer care level that is above and beyond what I had normally seen before. That day, I left with the car/features I wanted at a price that I felt was a good deal. After a few days and as per our agreement, I had to come back to the shop so they took care of a minor cosmetic issue I had found when I originally inspected this used car. Once again, the team made good on every promise, and the quality of service was very high. Overall, this was a great buying experience; this is a great group of people focused on making customers happy. More

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