Sharyl Brewer | Page 6

Extremely satisfied! We first visited Bozard several months prior to actually purchasing. At the outset both Stephen Purdy and Andy Harris were very welcoming and courteou We first visited Bozard several months prior to actually purchasing. At the outset both Stephen Purdy and Andy Harris were very welcoming and courteously accepted our position at that time that we were just beginning our search for a new vehicle and would be test driving at a number of competitors. We subsequently returned to Bozard several times for several test drives and upon selecting the vehicle of our choice we were quoted a fair price. At no time were we pressured with questions like"are you ready to buy today." The other Bozard employees who went beyond the call of duty to assist us were Rick Garcia, Tanya Tomanek and Sharyl Brewer. More

by melmjar Verified Customer Verified Customer

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Great service and people A quality car dealership.Very professional and courteous. The people make this a great experience I recommend all f my friends and have 3 that have A quality car dealership.Very professional and courteous. The people make this a great experience I recommend all f my friends and have 3 that have purchased More

by MICHAELKYPRISS Verified Customer Verified Customer

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lease a new ford great service----great salesperson---sharyl was very friendly and very knowledgeable of the car I was looking at. SHE was not an aggressive salesper great service----great salesperson---sharyl was very friendly and very knowledgeable of the car I was looking at. SHE was not an aggressive salesperson and did not make you feel intimadated. More

by rtinpv Verified Customer Verified Customer

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Awesome! Came in for scheduled service on 2016 Explorer. Wife and I decided to check out the new 2018 Lincoln MKC and took a test drive. Wife liked so good t Came in for scheduled service on 2016 Explorer. Wife and I decided to check out the new 2018 Lincoln MKC and took a test drive. Wife liked so good that with the help of awesome salesman, John Ramirez, we made a deal. More

by Jeff Verified Customer Verified Customer

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Great Customer Service. Fast service, friendly people, goes that extra mile to satisfy the customer! I would recommend Bozard for to anyone looking to be a vehicle. I am tho Fast service, friendly people, goes that extra mile to satisfy the customer! I would recommend Bozard for to anyone looking to be a vehicle. I am thoroughly satisfied. More

by Derry Greene Verified Customer Verified Customer

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Awesome & Friendly This dealership goes above & beyond, also gives great 5 star service. I highly recommend this dealership as they were the best of 3 I visited. This dealership goes above & beyond, also gives great 5 star service. I highly recommend this dealership as they were the best of 3 I visited. More

by SCOTTHULING Verified Customer Verified Customer

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Truck service The vehicle serviced on time and returned to me on time with out any problems. The was returned to me on time clean and ready for me to drive. Sharyl The vehicle serviced on time and returned to me on time with out any problems. The was returned to me on time clean and ready for me to drive. Sharyl always does a great job More

by MECH0024 Verified Customer Verified Customer

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Great experience I emailed the dealership about a car I was interested in, went in Sunday afternoon came home with my car that afternoon. No stress it was one of the I emailed the dealership about a car I was interested in, went in Sunday afternoon came home with my car that afternoon. No stress it was one of the smoothest car purchases we’ve had. More

by Dee Verified Customer Verified Customer

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Best dealership in Florida This is my second purchase of a new car from Bozard Ford and as always I am treated as I should be. The sales representative and financial person were This is my second purchase of a new car from Bozard Ford and as always I am treated as I should be. The sales representative and financial person were top notch. More

by ABIELEJESKI Verified Customer Verified Customer

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Lack of communication I took my Lincoln in to have navigation installed as was agreed when I purchased it. I informed the person who called me to set the appointment that I took my Lincoln in to have navigation installed as was agreed when I purchased it. I informed the person who called me to set the appointment that I would need to leave the car and would need a loaner vehicle as it was explained to me the installation would take about half a day.He was vauge about providing the loaner vehicle, so I called Alex who I always deal within the service department and advised him of my situation,he told me no problem he would see to it. When I arrived the parts department asked if I was going to wait it would take about a hour and I said no I had to leave and need a loaner. I then spoke with Alex and he said no problem one would be there shortly. 30 minutes later I went back ad asked where was the car. about 5 minutes I was picked up with another couple who had been waiting for a hour for a car, we were driven to the Enterprise lot across the street. I was told by the man to have a seat and I would get the next vehicle when one came in. I told him no I was already late for a appointment and this was scheduled by Bozard the previous week. He said they were doing the best they could but he did not have a car and he had only got a call that morning, He then took me outside and gave me a Nissan compact which I told him I was supposed to get a Lincoln, and that was not acceptable. He replied "you don't need to be rude we are doing the best we can indicating it was not his fault . I stated give me the car I need to go. When I returned to Bozard after 4 or 5 hours when my car was ready, I informed Alex and Colby that I did not know where the mix was but I was not happy with the situation that morning and about the Enterprise employee response. I also told them it did not matter about which car I was given however the e.Enterprise employs attitude did nothing to correct the situation. As far as Bozard I have had nothing but excellent service and buying experiences, Alex is always very helpful and always meets or exceeds my expectations. I don't know where the breakdown was in this situation and I trust that it will be corrected . More

by STAUGVOL Verified Customer Verified Customer

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