Shaun Emery

Justin Lugo and Mountain View Ford took a terrible situation and turned it into a true blessing. We were driving North on interstate 75 when my diesel truck broke down. We were close enough to be tow situation and turned it into a true blessing. We were driving North on interstate 75 when my diesel truck broke down. We were close enough to be towed to Mountain View Ford. The service department adjusted their schedule to get our truck in quickly and they were very straightforward with us. It was obvious that sinking more money into a 2012 truck with 288,000 miles was probably not the best thing to do. I was introduced to Justin Lugo. Right from the start I could tell he was someone I could trust. That was very important because we truly were at their mercy. We explained our situation about wanting to get back on the road as quickly as possible and within 48 hours, we had a new truck to us and our fifth wheel hitch removed from our old truck and installed in our new truck. If you are in the Chattanooga area, I strongly encourage you to visit Mountain View Ford when the time comes for you to purchase a new vehicle to you. I strongly recommend Mountain View Ford, both their service department, and their sales department. More

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Everything worked out just right even with the complications we had with paying. They did outstanding job helping with everything. complications we had with paying. They did outstanding job helping with everything. More

by MICHAEL_BERMES Verified Customer Verified Customer

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Excellent AUSTIN was awesome at helping us getting into the vehicle we wanted Will definitely recommend mountain view ford to all our friends and family the vehicle we wanted Will definitely recommend mountain view ford to all our friends and family More

by HUCK-N-GEE Verified Customer Verified Customer

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They took a process that is typically a painful one and made it easy and seamless. made it easy and seamless. More

by SUMERSHAYEPOWELL Verified Customer Verified Customer

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Honest, straightforward and fair. An honest, straightforward, and fair dealership that made the entire buying experience easy and stress-free. An honest, straightforward, and fair dealership that made the entire buying experience easy and stress-free. More

by Usmcdad67 Verified Customer Verified Customer

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Top notch service This was the best care buying experience we have had. Awesome dealership experience we have had. Awesome dealership More

by Cwynne0 Verified Customer Verified Customer

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They helped me make a quick and easy purchase for a beautiful car, and gave me low monthly payments. beautiful car, and gave me low monthly payments. More

by LMCCOLLUM37 Verified Customer Verified Customer

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Very nice and explained everything to make it easy Went over all the details and explained everything so I understood easily over all the details and explained everything so I understood easily More

by DURROWCD Verified Customer Verified Customer

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Great service. Timely and helpful with any and all questions through the entire process. Definitely recommend Austin and the whole team. Timely and helpful with any and all questions through the entire process. Definitely recommend Austin and the whole team. More

by WESLEYEATON4 Verified Customer Verified Customer

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Shaun and Mike Artime were absolutely amazing! Will definitely do business again with them. Loved the environment as well! A+++++ Will definitely do business again with them. Loved the environment as well! A+++++ More

by ADAMHELMES35 Verified Customer Verified Customer

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