Shauna Harris
Shauna Harris at Courtesy Nissan

Shauna Harris

Service Advisor

Courtesy Nissan

1777 N Central Expy
Richardson, TX 75080

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4.5
61 Reviews
4.5

61 Reviews

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61 Reviews of Shauna Harris

July 18, 2025

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Staff is always friendly and helpful. Low pressure and sometimes they even go out of their way to help you. More

by davidmbradford
Service Price Transparency
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Recommend Dealer
Yes
Jul 20, 2025

Courtesy Nissan responded

Hello Davidmbradford, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

July 17, 2025

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Fast, friendly, focused, and professional. No up pricing nor pressures. Glad to see an improvement. More

by robles0396
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Recommend Dealer
Yes
Jul 21, 2025

Courtesy Nissan responded

Hello Robles0396, we appreciate you taking the time to leave us this feedback. We are always more than happy to assist you if anything else comes up. Take care!

July 17, 2025

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They are amazing help. Knowledgeable, quick, nice. I love going to this location. Will be back. More

by salinas.josemario23
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Recommend Dealer
Yes
Jul 21, 2025

Courtesy Nissan responded

Salinas.josemario23, we are so pleased you enjoyed your visit to Courtesy Nissan! We hope to be of service to you again in the future. Best wishes, Courtesy Nissan

July 17, 2025

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They were great my service writer was great she listen to my problem and got on it and got everything fixed she was super More

by monaburchfield13
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Recommend Dealer
Yes
Jul 18, 2025

Courtesy Nissan responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Courtesy Nissan. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

July 15, 2025

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The dealership is clean and the service representatives were friendly. The agent I worked with Shauna was great. She communicated well in letting me know the status and recommendations for my car. She did More

by tamara.c.smith
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Recommend Dealer
Yes
Jul 16, 2025

Courtesy Nissan responded

Hi Tamara! Thank you for the wonderful review! We're glad you had a great experience with our team and that Shauna took excellent care of you. Clear communication and quality service are what we strive for, and we're happy to hear she delivered both. We'll be sure to share your kind words with her!

July 11, 2025

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Went to get my car service as the service light AND the wiper fluid lights were on. Once they gave the car back, lights were still on and was told they will go off. Only they didn’t and I found out the win More

by jachara.richmond
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Recommend Dealer
No
Jul 14, 2025

Courtesy Nissan responded

Hi Jachara! Thank you for bringing this to our attention. I’m sorry to hear about your experience and understand how frustrating that must have been. I’ve left you a voicemail and a text, as I’d really like the opportunity to make this right. Please feel free to reach out at your convenience at 972-792-5657 we’re here to help.

July 11, 2025

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They get your vehicle taken care of in a timely manner and you on your way with no problems! More

by jordan_jgw
Service Price Transparency
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Recommend Dealer
Yes
Jul 14, 2025

Courtesy Nissan responded

Hi Jordan, thank you for the great review! We're glad to hear you had a smooth and timely experience. If there's anything else we can do for you, don't hesitate to reach out!

July 02, 2025

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i have 3 Nissan cars and i am with courtesy Nissan for 15years.recently i had an offer from courtesy that oil change,vacum,car wash and multi point inspection for $29.99.They did the oil change but not va More

by psluke
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Recommend Dealer
No
Jul 04, 2025

Courtesy Nissan responded

Thank you for being a loyal Courtesy Nissan customer for the past 15 years, we truly appreciate your continued trust. We're very sorry to hear about your recent experience and understand how disappointing it must have been, especially after making the long drive from Wylie. We’d be happy to take care of the missed services and look into your back door issue anytime that works for you. Please don’t hesitate to reach out at 972-792-5657 so we can make things right.

July 01, 2025

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Very nice place to do your car service, no push around to an extra service. Thank you More

by eskendertewolde
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Recommend Dealer
Yes
Jul 04, 2025

Courtesy Nissan responded

Thank you so much for the kind words! We're glad to hear you had a smooth and pressure-free experience. We truly appreciate your trust and look forward to serving you again in the future!

June 30, 2025

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Very thorough job. Everything was explained and the work was perfect. My truck was nice and clean. Shauna was terrific. More

by aksen_evan
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Recommend Dealer
Yes

Other Employees Tagged: Parts Desk answered my questions.

Jul 02, 2025

Courtesy Nissan responded

Thank you for taking the time to leave a review for us at Courtesy Nissan. We're happy we could meet your expectations! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Courtesy Nissan!

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