Shauna Harris
Shauna Harris at Courtesy Nissan

Shauna Harris

Service Advisor

Courtesy Nissan

1777 N Central Expy
Richardson, TX 75080

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4.2
28 Reviews
4.2

28 Reviews

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28 Reviews of Shauna Harris

May 19, 2025

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Employee Rating

all service requested done in a timely manner, staff was courteous/attentive! the facility was clean/comfortable. More

by al_gilmore
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Recommend Dealer
Yes

May 15, 2025

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Very fast service the washed truck and try to make me buy anything they just offered i More

by bobsschille_bob
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Recommend Dealer
Yes

May 15, 2025

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Very good service easy to get in and out. Cleaned truck made sure I didn’t need anything else More

by schille_bob
Service Price Transparency
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Recommend Dealer
Yes

May 15, 2025

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My car 2011 Murano. First time check got code P101.replace MAF sensor. Charge $1025. Two weeks later runs 155 miles same problem same code coming.they checked said vacuu More

by jamesliu981
Service Price Transparency
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Recommend Dealer
No
May 19, 2025

Courtesy Nissan responded

Jamesliu981, we regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (972) 792-5657 EX 3030 when you have a chance. Thank you, and we look forward to hearing from you.

May 15, 2025

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Employee Rating

Service writer was polite however. Staff didn't seem yo know about coupons via email sent out by the dealership. So I didn't get full benefit of these offers More

by bev.starshine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
May 19, 2025

Courtesy Nissan responded

Bev.starshine, we regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (9720 792-5657 EX 3030 when you have a chance. Thank you, and we look forward to hearing from you.

May 14, 2025

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Employee Rating

It was cool & the tv was off thankfully. HGTV sucks the big one & the customers are sick of it. Give us Looney Tunes already. More

by ryanchavezdtx
Service Price Transparency
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Recommend Dealer
Yes

May 14, 2025

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clean and efficient. but i didnt get a 21pt inspection at my request because i was in a hurry. can i come back and get that for no charge? More

by denniscavalier
Service Price Transparency
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Recommend Dealer
Yes

May 12, 2025

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Employee Rating

Service department did not check car for safety. Brakes were faulty and a big liability for dealer. My son could have died if the brakes did not work properly. Sales Manager was uncaring and unap More

by laura9341
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
May 15, 2025

Courtesy Nissan responded

Laura9341, we regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (972) 792-5657 EX 3030 when you have a chance. Thank you, and we look forward to hearing from you.

May 10, 2025

Dealership Rating
Employee Rating

The team at courtesy worked hard to get my repair done before I had to drive 2200 miles to Oregon. More

by paulfanfootball
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Adams

May 15, 2025

Courtesy Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

May 05, 2025

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Employee Rating

thorough and fast service! !!! have been a customer for at least 10 years, purchased 3 cars More

by cookel13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 09, 2025

Courtesy Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

May 09, 2025

Courtesy Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

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