Shauna Harris
Shauna Harris at Clay Cooley Nissan of Richardson

Shauna Harris | Page 10

Service Advisor

Clay Cooley Nissan of Richardson

1777 N Central Expy
Richardson, TX 75080

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4.7
124 Reviews
4.7

124 Reviews

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124 Reviews of Shauna Harris

June 02, 2025

Dealership Rating
Employee Rating

Shauna was very helpful with taking care of my service and any questions I had. More

by patcarranza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 05, 2025

Clay Cooley Nissan of Richardson responded

Hello! We're happy you found our staff to be so supportive during your experience here at Courtesy Nissan. If you're ever in need of more help, please let us know!

June 02, 2025

Dealership Rating
Employee Rating

I always received excellent Service from Courtesy Nissan and staff. Any problem I have they always listen. No matter what team member it may be. More

by fitz33.bg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 05, 2025

Clay Cooley Nissan of Richardson responded

Your satisfaction is our top priority. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

May 28, 2025

Dealership Rating
Employee Rating

Entiendes mi problema de mi SUV. Gracias por escucharme y ayudarme hoy antes iré al trabajo More

by 1418beverlydrive
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Leo Gannon

May 29, 2025

Clay Cooley Nissan of Richardson responded

Hola! muchas gracias por compartir su experiencia, aqui estamos para lo que necesite. Es nuestro placer ayudarle y aqui le esperamos!

May 27, 2025

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Employee Rating

Understood what was needed and got the job done quickly. Was also able to identify some issues that were not addressed in the initial assessment More

by erleal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 28, 2025

Clay Cooley Nissan of Richardson responded

Hi! We're happy you found our staff to be so supportive during your experience here at Courtesy Nissan. Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

May 26, 2025

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It’s has been a wonderful dealer for all the years that we dealt with Courtesy Nissan for almost thirty five years my husband and I always owned Nissan car all that time we love it More

by smoussa52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 28, 2025

Clay Cooley Nissan of Richardson responded

Hi! Thank you so much for sharing your experience and thank you for your continued loyalty. Reviews like this give us motivation and help us ensure we continue providing high-quality care. Please let us know if there is anything else we can do for you; we are more than happy to help!

May 23, 2025

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Employee Rating

Shauna is a great advisor. She communicates status and explains things well. She also looks out for the customer going to extra mile to help get discounts and avoid extra cos More

by Ryan Hickey
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
May 25, 2025

Clay Cooley Nissan of Richardson responded

We appreciate your positive review about your recent experience with us! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Courtesy Nissan!

May 23, 2025

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Employee Rating

We happy that we have Nissan the car is great Nissan service is always wonderful. We recommend Nissan for our families and friends. More

by asefnabi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 24, 2025

Clay Cooley Nissan of Richardson responded

Hi! Thank you so much for the kind words and your recommendation! We're thrilled to hear you're enjoying your Nissan and that our service continues to meet your expectations. It means a lot to us that you'd recommend us to your family and friends. We look forward to seeing you again for anything you need down the road!

May 19, 2025

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Employee Rating

all service requested done in a timely manner, staff was courteous/attentive! the facility was clean/comfortable. More

by al_gilmore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 23, 2025

Clay Cooley Nissan of Richardson responded

Al_gilmore, we are so pleased you enjoyed your visit to Courtesy Nissan! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 15, 2025

Dealership Rating
Employee Rating

My car 2011 Murano. First time check got code P101.replace MAF sensor. Charge $1025. Two weeks later runs 155 miles same problem same code coming.they checked said vacuu More

by jamesliu981
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
May 19, 2025

Clay Cooley Nissan of Richardson responded

Jamesliu981, we regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (972) 792-5657 EX 3030 when you have a chance. Thank you, and we look forward to hearing from you.

May 15, 2025

Dealership Rating
Employee Rating

Service writer was polite however. Staff didn't seem yo know about coupons via email sent out by the dealership. So I didn't get full benefit of these offers More

by bev.starshine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
May 19, 2025

Clay Cooley Nissan of Richardson responded

Bev.starshine, we regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (9720 792-5657 EX 3030 when you have a chance. Thank you, and we look forward to hearing from you.

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