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Shauna Harris
Shauna Harris at Clay Cooley Nissan of Richardson

Shauna Harris | Page 9

Service Advisor

Clay Cooley Nissan of Richardson

1777 N Central Expy
Richardson, TX 75080

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4.7
124 Reviews
4.7

124 Reviews

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124 Reviews of Shauna Harris

June 16, 2025

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Employee Rating

Good. I was met at my appointment time. Polite. I will return, I purchased my car here. More

by dwhite29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 18, 2025

Clay Cooley Nissan of Richardson responded

Congratulations on your purchase and thank you for taking the time to leave a review for us at Courtesy Nissan. We're happy we could meet your expectations! Please let us know if there's anything else we can do for you or if you have any more feedback feel free to contact us at 972-792-5657.

June 16, 2025

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Employee Rating

Shauna was supper friendly and took the time to explain everything including giving me a realistic wait time estimate. More

by lan.hardy
Service Communication
Recommend Dealer
Yes
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Jun 18, 2025

Clay Cooley Nissan of Richardson responded

Hello! Thank you for sharing about your experience with our service team. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

June 16, 2025

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Employee Rating

Ive always been pleased with the Service at Courtesy Nissan. Shauna did a marvelous job getting all issues resolved. More

by tamccalltm
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 18, 2025

Clay Cooley Nissan of Richardson responded

Hi! thank you so much for sharing about your experience with our service department! It is our privilege to serve you and we hope to continue earning your business for years to come! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 16, 2025

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She did a very good job helping and communicating all of my cars problems that arise. More

by veraanthony58
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Service Time
Service Communication
Recommend Dealer
Yes
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Jun 17, 2025

Clay Cooley Nissan of Richardson responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Courtesy Nissan. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

June 14, 2025

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The dealership staff has always been professional and courteous. I'm very pleased. I won't go anywhere else. More

by ml_paras
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Johnson, Scott Rupert, Joe Adams, Micheal Johnson, Robert Schille

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Jun 17, 2025

Clay Cooley Nissan of Richardson responded

Thank you so much for your kind words and continued loyalty! We're truly honored to be your go-to dealership, and it means the world to us that you've had such positive experiences with our team. We look forward to serving you for many years to come!

June 13, 2025

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Employee Rating

The courtesy of the staff is outstanding. The price of the oil change was very competitive with others in the market. More

by mcastelblanco15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jose Rubio, Jeremy Johnson, Scott Rupert, Joe Adams, Leigha (Jeana) Ballard, Micheal Johnson, Robert Schille , Marc Grisham

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Jun 14, 2025

Clay Cooley Nissan of Richardson responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Courtesy Nissan. We are always more than happy to assist you if anything else comes up. Take care!

June 13, 2025

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Employee Rating

She was amazing! Great job at communicating what I need to get changed or not, she even popped open the hood to look herself before sending it in. Great service!!! More

by Adbyerly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 14, 2025

Clay Cooley Nissan of Richardson responded

We are so pleased you enjoyed your visit to Courtesy Nissan! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

June 09, 2025

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Great work on my repair and Shauna my advisor was great. Communication and customer service are top notch. Thanks! More

by Ryan Hickey
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
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Jun 12, 2025

Clay Cooley Nissan of Richardson responded

Hi Ryan! Thank you so much for your kind words! We’re thrilled to hear you had a great experience with us and that Shauna provided excellent communication and customer service. We appreciate your business and look forward to serving you again in the future!

June 06, 2025

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Employee Rating

Thanks to Courtesy Nissan for servicing my 2021 Altima. An oil change and a new cabin filter started the month of June with a purring engine and chillier AC.. My service rep, Shauna Harris, is fun to work More

by Nancy C.
Service Time
Recommend Dealer
Yes
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Jun 11, 2025

Clay Cooley Nissan of Richardson responded

HI Nancy! Thank you so much for the thoughtful review! We’re glad to hear your Altima is running smoothly and that the service — from the oil change to the chillier AC — got your June off to a great start. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

June 04, 2025

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Employee Rating

She was very helpful and kind , you can tell she like what she’s doing More

by momoalsine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 06, 2025

Clay Cooley Nissan of Richardson responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Courtesy Nissan. We're looking forward to your next visit with us!

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