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Shauna Harris
Shauna Harris at Clay Cooley Nissan of Richardson

Shauna Harris | Page 8

Service Advisor

Clay Cooley Nissan of Richardson

1777 N Central Expy
Richardson, TX 75080

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4.7
124 Reviews
4.7

124 Reviews

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124 Reviews of Shauna Harris

July 11, 2025

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Employee Rating

Went to get my car service as the service light AND the wiper fluid lights were on. Once they gave the car back, lights were still on and was told they will go off. Only they didn’t and I found out the win More

by jachara.richmond
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Recommend Dealer
No
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Jul 14, 2025

Clay Cooley Nissan of Richardson responded

Hi Jachara! Thank you for bringing this to our attention. I’m sorry to hear about your experience and understand how frustrating that must have been. I’ve left you a voicemail and a text, as I’d really like the opportunity to make this right. Please feel free to reach out at your convenience at 972-792-5657 we’re here to help.

July 02, 2025

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i have 3 Nissan cars and i am with courtesy Nissan for 15years.recently i had an offer from courtesy that oil change,vacum,car wash and multi point inspection for $29.99.They did the oil change but not va More

by psluke
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Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Jul 04, 2025

Clay Cooley Nissan of Richardson responded

Thank you for being a loyal Courtesy Nissan customer for the past 15 years, we truly appreciate your continued trust. We're very sorry to hear about your recent experience and understand how disappointing it must have been, especially after making the long drive from Wylie. We’d be happy to take care of the missed services and look into your back door issue anytime that works for you. Please don’t hesitate to reach out at 972-792-5657 so we can make things right.

July 01, 2025

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Very nice place to do your car service, no push around to an extra service. Thank you More

by eskendertewolde
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 04, 2025

Clay Cooley Nissan of Richardson responded

Thank you so much for the kind words! We're glad to hear you had a smooth and pressure-free experience. We truly appreciate your trust and look forward to serving you again in the future!

June 30, 2025

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Very thorough job. Everything was explained and the work was perfect. My truck was nice and clean. Shauna was terrific. More

by aksen_evan
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Parts Desk answered my questions.

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Jul 02, 2025

Clay Cooley Nissan of Richardson responded

Thank you for taking the time to leave a review for us at Courtesy Nissan. We're happy we could meet your expectations! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Courtesy Nissan!

June 30, 2025

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A Great service thank you and I will comeback for the next recommendation services soon More

by sabryl2009
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 02, 2025

Clay Cooley Nissan of Richardson responded

We're so glad that we were able to go above and beyond your expectations! We look forward to your next visit! Take care!

June 30, 2025

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In and out was quick and easy. Got what we needed. Communication through text messaging made choosing our services easy. Thanks. More

by pphf2911
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Workmanship
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Service Communication
Recommend Dealer
Yes
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Jul 02, 2025

Clay Cooley Nissan of Richardson responded

We're happy you found our staff to be so supportive during your experience here at Courtesy Nissan. Thanks again for the recommendation, and have an amazing day!

June 30, 2025

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Good service and nice waiting area. Good service and nice waiting area. Good service and nice waiting area. More

by closen995
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Workmanship
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Service Communication
Recommend Dealer
Yes
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Jul 02, 2025

Clay Cooley Nissan of Richardson responded

We're glad you had such a wonderful experience with us! We are always more than happy to assist you if anything else comes up. Take care!

June 26, 2025

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I did not get my problem resolved however they told me everything else about what was wrong with my vehicle. More

by tammy_lockett
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Workmanship
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Recommend Dealer
No
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Jun 27, 2025

Clay Cooley Nissan of Richardson responded

Thank you for your feedback. We're sorry to hear that your main concern wasn’t fully resolved during your visit. Our goal is always to provide thorough and helpful service, but we clearly missed the mark on addressing your priority. We’d appreciate the opportunity to make it right, please feel free to reach out to us directly so we can take a closer look and work toward a resolution.

June 25, 2025

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Awesome service. It was great from the beginning to the end. I really liked the vacuum and car wash. The cashier was superb. More

by ash_nagar
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Johnson, Scott Rupert, Joe Adams, Micheal Johnson, Robert Schille

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Jun 27, 2025

Clay Cooley Nissan of Richardson responded

Hello! Thank you for taking the time to let us know how we did. We are always more than happy to assist you if anything else comes up. Take care!

June 23, 2025

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Employee Rating

Courteous, knowledgeable & friendly. Understood my service needs and ensured all requested services were performed on a timely basis. Thanks, Shauna! More

by planorapp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jun 25, 2025

Clay Cooley Nissan of Richardson responded

We're happy you found our staff to be so supportive during your experience here at Courtesy Nissan. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

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