Back

Ginn Chrysler Jeep Dodge Ram

Covington, GA

4.5
202 Reviews

2251 Access Rd

Covington, GA

30016

Directions

By Type

202 Reviews of Ginn Chrysler Jeep Dodge Ram

October 01, 2025

They were fast and informative and accommodating. They gave me all the information I needed and suggested how I can better my car More

by roxana.garciduenas0709
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tricia
Oct 01, 2025 -

Ginn Chrysler Jeep Dodge Ram responded

Thank you for your wonderful feedback, Roxana! I'm thrilled to hear that you found our team at Ginn Chrysler Jeep Dodge Ram to be fast, informative, and accommodating. We're always here to provide the best service and help you improve your car. We hope to see you again soon! Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com

October 01, 2025

I received quick service upon arrival. The facilities were clean and welcoming. The customer service was excellent and I was provided details for future service requirements and costs. cle More

by mdcarc82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Oct 01, 2025 -

Ginn Chrysler Jeep Dodge Ram responded

Thank you for your review! I am glad to hear you experienced quick service and found our facilities clean and welcoming at Ginn Chrysler Jeep Dodge Ram. It's great to know our team provided you with excellent customer service and detailed information for your future service needs. We appreciate your feedback and look forward to serving you again. Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com

September 29, 2025

Terrible customer service. Had to repeat why I was there to 4 different people and when I went to checkout they checked the wrong thing. More

by debbiebrunton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
Sep 30, 2025 -

Ginn Chrysler Jeep Dodge Ram responded

Thank you for your feedback, Debbie. I appreciate you sharing your experience with us, and I understand your concerns regarding the communication and checkout process. Your input is valuable as we aim to improve our customer service at Ginn Chrysler Jeep Dodge Ram. If you would like to discuss this further, please feel free to reach out to me directly. Our team hopes to provide you with a better experience in the future. Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com

September 27, 2025

Best dodge dealership in Georgia. They took care of a problem no one else could! More

by darienamos24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shavon Roach, Shelton Jones, Joseph Griffiths, Khadijha Florence, Phillip Shakespeare
Sep 27, 2025 -

Ginn Chrysler Jeep Dodge Ram responded

Thank you for your wonderful review! We're thrilled to hear that you had a positive experience at Ginn Chrysler Jeep Dodge Ram and that we could solve a problem that others could not. We appreciate your kind words and look forward to serving you again in the future! Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com

September 26, 2025

The staff of the fast lane was very helpful! And taught me how to reset my truck after an oil change!! I thank the staff of fast lane ⭐️⭐️⭐️⭐️⭐️ More

by tshane3816
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shavon Roach
Sep 26, 2025 -

Ginn Chrysler Jeep Dodge Ram responded

Thank you for your wonderful review! I'm thrilled to hear that our staff at Ginn Chrysler Jeep Dodge Ram's Fast Lane was able to assist you with resetting your truck after an oil change. I appreciate your kind words, and we hope to see you again soon for any future needs! Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com

September 26, 2025

Service at this dealership is always great. This is my 3rd vehicle from here. I will be back and recommend family and friends. More

by syndae69
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shelton Jones, Phillip Shakespeare
Sep 26, 2025 -

Ginn Chrysler Jeep Dodge Ram responded

Thank you for your wonderful review! We're thrilled to hear that you've had great experiences with us at Ginn Chrysler Jeep Dodge Ram and that this is your third vehicle purchase. Your recommendation to family and friends means a lot to us. We look forward to seeing you again soon! Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com

September 24, 2025

The employees are so friendly and helpful. Car came back cleaner than before i dropped it off More

by langfordsf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phillip Shakespeare
Sep 25, 2025 -

Ginn Chrysler Jeep Dodge Ram responded

Thank you for your wonderful review! I'm thrilled to hear that our team at Ginn Chrysler Jeep Dodge Ram provided you with friendly and helpful service. It's great to know your vehicle was returned cleaner than before! I appreciate your feedback, and we look forward to welcoming you back for your next visit! Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com

September 24, 2025

They aren’t pleasant service providers not very welcoming. I paid $65 for my jeep and I shouldn't feel like that More

by adamcgray0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don’t remember
Sep 25, 2025 -

Ginn Chrysler Jeep Dodge Ram responded

Thank you for sharing your experience with us, Adam. I appreciate your feedback about the service you received at Ginn Chrysler Jeep Dodge Ram. It's important to us that every customer feels welcomed and valued. I encourage you to reach out to me directly so I can address your concerns and work towards improving your experience. Your satisfaction is our priority, and we hope to have the opportunity to serve you better in the future. Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com

September 19, 2025

Gave me false information on my ram told me nothing was wrong and it was More

by middle7422
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Na
Sep 22, 2025 -

Ginn Chrysler Jeep Dodge Ram responded

Thank you for your feedback. I understand your concerns regarding the information provided about your Ram. At Ginn Chrysler Jeep Dodge Ram, we strive to maintain high standards and appreciate hearing from our customers. I encourage you to reach out to me directly so I can discuss your specific situation further. Your experience is important to us, and I am here to help. Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com

September 18, 2025

Shavon was very helpful. I was never pressured and she provided excellent customer service. I visited this dealership several times and looked at various vehicles before fina More

by PARKERBADBOYONE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shavon Roach, Phillip Shakespeare
Sep 18, 2025 -

Ginn Chrysler Jeep Dodge Ram responded

Thank you for your wonderful review, Parker! I'm thrilled to hear that you had such a positive experience with Shavon and Phillip at Ginn Chrysler Jeep Dodge Ram. It’s great to know you felt no pressure and received excellent customer service throughout your visits. Congratulations on your new 2023 Toyota Tundra 1794 Edition! I truly appreciate your support and we look forward to seeing you again. Enjoy every drive in your new ride! Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com

1
...