Shawn Bechtold | Page 9

Consistent performance I have been purchasing vehicles and getting service performed at Morrie's Buffalo Ford for the past 15 years. I haven't always gotten good news but I I have been purchasing vehicles and getting service performed at Morrie's Buffalo Ford for the past 15 years. I haven't always gotten good news but I have always been treated fairly by everyone at the dealership. They don't waste my time or money and I don't feel like a stranger when I go there. They try to meet your needs and everyone seems to go the extra mile to help. I'll go back. More

Report | Print

60,000 mile check-up Brought my vehicle in on Tuesday morning for oil change and 60,000 mile check-up. Was greeted by Shawn with a smile and positive attitude which is ref Brought my vehicle in on Tuesday morning for oil change and 60,000 mile check-up. Was greeted by Shawn with a smile and positive attitude which is refreshing. Shawn got my escape in and out in a timely fashion that worked for me - since I work the night shift (he's aware of this and goes out of his way to get me on my way). More

Report | Print

Outstanding service!!! I just picked up my 2013 Ford Escape from being service today and couldn't be happier. The problem was taken care of so professionally- thanks to Shaw I just picked up my 2013 Ford Escape from being service today and couldn't be happier. The problem was taken care of so professionally- thanks to Shawn Bechtold. He's always so busy and yet he listens to what my concerns are about my vehicle and takes care of it. He's friendly, sincere, professional and very knowledgeable about his job. Thanks for a great experience Shawn. More

Report | Print

Great Service Department Best experience I have ever had with a service department! First oil change for my 2015 Taurus SHO. Friendly knowledgeable and fast, a great team of p Best experience I have ever had with a service department! First oil change for my 2015 Taurus SHO. Friendly knowledgeable and fast, a great team of professionals. Thanks Shawn and Joe. More

Report | Print

Shawn is a GREAT service advisor I was in this morning for another oil change on my 2013 F-150. (my 4th 150 from Morrie's). Shawn took care of me as usual. He is always busy, but stil I was in this morning for another oil change on my 2013 F-150. (my 4th 150 from Morrie's). Shawn took care of me as usual. He is always busy, but still finds a little time to visit and ask how things are going. with the truck (and maybe a little hunting or fishing). He's very helpful when when asked a question concerning service. This morning I overheard his conversation concerning what another customer thought the labor hours were high on his vehicle. Shawn explained it brilliantly as there was much more to changing out the alternator on the customer's vehicle than he'd realized which he accepted. He's real good and Knows what he is doing. I also enjoyed a short visit with Chad Erickson. while waiting on the servicing. More

Report | Print

The Whole Team is Superb I bought my new car in July 2014, there was a factory recall that needed to be fixed. I set my appointment and also needed an oil change. I was in a I bought my new car in July 2014, there was a factory recall that needed to be fixed. I set my appointment and also needed an oil change. I was in and out in about an hour. I sat in their Customer Lounge used their Guest WIFI and did my work while my car was being taken care of. Everyone greeted me and asked if I needed anything else while I was waiting. I bought the car from JR in July so we chatted about a used car for my daughter, I picked out what I thought she would love and they let me drive it to her. If it would not have been a 5 speed we would have purchased it but she was nervous about driving a stick. We will be back!!! More

Report | Print