Shawn Cahill | Page 19

It was a really positive experience buying from South Hills Kia. Shawn was very helpful with everything. We started talking with him several months before buying out Telluride and he always answered our Hills Kia. Shawn was very helpful with everything. We started talking with him several months before buying out Telluride and he always answered our questions and was never pushy. . More

by adam.mishkin Verified Customer Verified Customer

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Overall, our experience was excellent. We ordered in advance and date of arrival of our car was a little unsure. Arhat was fine with us, but it would have been nice if we had gotten a call or two while advance and date of arrival of our car was a little unsure. Arhat was fine with us, but it would have been nice if we had gotten a call or two while we waited with updates on shipping of the car. All members of the staff were very friendly. We knew exactly what we wanted and had been dealing with another Pittsburgh dealer who was not very customer service friendly so when we came to south hills kia, we didn’t require much in depth convincing or selling. When we came in to do our paperwork once the car was in, the credit app etc was very quick and the day we came back to pick up the car, our contact , Shawn was on vacation but he had arranged for Leigh Ann to help us. She was great and Dave even stopped by our desk to assure us the staff was working to finalize the papers to sign. I wish I could remember the staff member who did our signing - maybe Susan? She was very organized and thorough. All in all, I would say it was a good experience. I might suggest a more forthright method of presenting the extended warranty. It felt a little sneaky the way it was handled. Say upfront why you are asking questions about how we use the car and let customer know the questions are for the warranty rather than say Kia likes to track the sales. I knew anyway what they were for after a couple questions. I would have preferred to have the reason be more open rather than disguised. More

by dillyroth Verified Customer Verified Customer

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Very pleased with Shawn's professionalism and how he was honest and upfront about everything. Shawn also worked the best he could and so did the financial department. honest and upfront about everything. Shawn also worked the best he could and so did the financial department. More

by paulwbecker Verified Customer Verified Customer

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Shawn Cahill is the most friendliest salesperson at a car delaership I have ever delt with. My wife, daughter and I have puchased many cars from him over the years even recommending him to my wife's ex-husb delaership I have ever delt with. My wife, daughter and I have puchased many cars from him over the years even recommending him to my wife's ex-husband. More

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Fast and great deal I had a great experience, happy with our car and the manage and salesman went far a beyond it getting the car we wanted. Thank you I had a great experience, happy with our car and the manage and salesman went far a beyond it getting the car we wanted. Thank you More

by jjhesslv Verified Customer Verified Customer

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Shawn was very helpful and made purchasing my new Sportage very easy. Even though the process was different due to Covid, everything was quick and efficient! Sportage very easy. Even though the process was different due to Covid, everything was quick and efficient! More

by DRBROWN72 Verified Customer Verified Customer

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Really loved how we were able to take our time looking and making decisions. No high-pressure tactics or manipulation. Highly recommended to anyone shopping for a used car. and making decisions. No high-pressure tactics or manipulation. Highly recommended to anyone shopping for a used car. More

by lindsey.yonk Verified Customer Verified Customer

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NEW CAR GREAT COMMUNICATION, GOOD PRICE AND HAD EVERYTHING READY WHEN I ARRIVED. IN AND OUT IN 45 MIN. EXPERIENCE DURING THE PANDEMIC !!!!!! THANK YOU SHAWN F GREAT COMMUNICATION, GOOD PRICE AND HAD EVERYTHING READY WHEN I ARRIVED. IN AND OUT IN 45 MIN. EXPERIENCE DURING THE PANDEMIC !!!!!! THANK YOU SHAWN FOR HAVING EVERYTHING READY AND FOR THE HELP AFTER I LEFT IN ANSWERING ALL MY QUESTIONS !!!! More

by mcvcc Verified Customer Verified Customer

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Great Experience This is the second vehicle we have purchased at South Hills Kia and would have zero hesitations go back to them again. They were professional and quic This is the second vehicle we have purchased at South Hills Kia and would have zero hesitations go back to them again. They were professional and quick to respond despite the uncertainty of the times we are currently in. More

by garrettmoon19 Verified Customer Verified Customer

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The team at South Hills Kia showed great customer service and accommodations during this difficult time. They also were open and honest during the entire sales process. and accommodations during this difficult time. They also were open and honest during the entire sales process. More

by DREW.SLOCUM22 Verified Customer Verified Customer

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