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Leigh-Anne DeFelice
Leigh-Anne DeFelice at South Hills Kia
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Leigh-Anne DeFelice

Sales Associate

South Hills Kia

3644 Washington Rd
Canonsburg, PA 15317

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4.9
313 Reviews

I’ve been with South Hills KIA for ten years. I love my job! I pride myself on making the car buying experience pleasant and stress-free. I’ve spent my entire 10-year sales career at South Hills KIA and I recently was named Best Car Salesperson in Washington County by the Observer-Reporter. In my free time, I perform acoustic music with my husband at local venues, in my band called LocaL. We live in South Fayette with our rescue pup Henry.

Dealership Experience

15 yrs, 8 mos

Industry Experience

15 yrs, 8 mos

Specialties & Trainings

KIA Elite Certified

4.9

313 Reviews

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313 Reviews of Leigh-Anne DeFelice

April 18, 2024

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Employee Rating

Very easy process no hard selling. Listened to needs. No hidden cost. very up front an sales , service and financing. More

by jaime3rd
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jim Watts

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Apr 20, 2024

South Hills Kia responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

April 05, 2024

Dealership Rating
Employee Rating

I have received nothing but excellent service from both the sales department and the service department More

by MPSSIMON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jim Watts , Kayla

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Apr 07, 2024

South Hills Kia responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at South Hills Kia! We are always more than happy to assist you if anything else comes up. Take care!

April 02, 2024

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Employee Rating

once again the service department has delivered ahead d of schedule. My service advisor Kayla was fantastic getting me in without an appointment, and getting me back on the road!!!! I would give her a 10 s More

by MPSSIMON
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jim Watts , Kayla

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Apr 04, 2024

South Hills Kia responded

Hello, we're happy you found our staff to be so supportive during your experience here at South Hills Kia. We are always more than happy to assist you if anything else comes up. Take care!

March 30, 2024

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Employee Rating

Absolutely terrible. Lack of info from service. Lack of empathy. Deferred problems to Kia corporate. Total unwillingness to work with client. If you have one go to anothe More

by bondoa6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jim Watts

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Apr 01, 2024

South Hills Kia responded

Hi there, we would like to get some more details about your experience with us. Please reach out to us at your earliest convenience so we may further assist you in working towards a resolution. South Hills Kia (724) 942-3000

Apr 01, 2024

bondoa6 responded

The resolution was “call corporate”. Service rep said a “couple of codes”. Finally when I got the Service Manager he chucked and said like 15 codes. I had to pay $800 to see if the engine was covered. Had I had the 15 codes info I would not have paid and sold the car. Service rep was useless and could not have been less helpful. Then I was told the dealership “didn’t want my car at all” and gave me well under blue book, even for a car that needed major repairs. I’ve never seen a dealership less interested in helping a customer. I will never buy another car from either of your dealerships and I have been telling everyone about the treatment I received.

March 29, 2024

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The car buying process at south hills Kia was pretty straight forward and quicker than I was used to More

by jalanclemens
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Recommend Dealer
Yes
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Mar 31, 2024

South Hills Kia responded

Hi, thank you so much for the positive review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 27, 2024

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Employee Rating

Poor workmanship and rude! I won't go back and take a chance on safety! More

by billstraub
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Alex Wells, Eddie Aguirre, Patrick Winter, Ed Daerr, Shawn Cahill, Jim Watts, Dave Aborgast, Bill Winter , Joe Nelson

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Mar 29, 2024

South Hills Kia responded

Hi, we regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (724) 942-3000 when you have a chance. Thank you, and we look forward to hearing from you.

March 22, 2024

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Employee Rating

Dealership and sales associate were very accommodating and friendly. Would highly recommend to anyone to use KIA south hills. More

by mallorysikora
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Helpful
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Mar 24, 2024

South Hills Kia responded

Hi, we're happy you found our staff to be so supportive during your experience here at South Hills Kia. We are always more than happy to assist you if anything else comes up. Take care!

March 19, 2024

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Employee Rating

Leigh-Anne Defelice was wonderful to work with and also Joe Jackovic was great .to deal with More

by bernien123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joseph Jackovic

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Mar 21, 2024

South Hills Kia responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

March 19, 2024

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Employee Rating

Quick and easy process. Great sales person and finance associate. 10 out of 10. Yeah! More

by courtneygrashoff
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joe

Helpful
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Mar 21, 2024

South Hills Kia responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

March 18, 2024

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Employee Rating

Bought the car and not even a week later it started acting up and the check engine light came on so I had to have it towed to the nearest Kia which is ridiculous. New car and already messed up within a More

by tfefesue27
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Helpful
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Mar 19, 2024

South Hills Kia responded

Hi, we regret to hear that you had this experience. We would like the opportunity to address your concerns. Please reach out to us directly at (724) 942-3000 when you have a chance. Thank you, and we look forward to hearing from you.

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