Shawn Cain
Shawn Cain at Luther Bloomington Acura Subaru
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Shawn Cain

Accelerated Service Advisor

Luther Bloomington Acura Subaru

7801 Lyndale Ave S
Minneapolis, MN 55420

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4.9
152 Reviews
4.9

152 Reviews

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152 Reviews of Shawn Cain

November 28, 2022

Dealership Rating
Employee Rating

Every thing in the service department was excellent. Shawn was very personable and communication was timely. More

by CBSTOWER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

November 27, 2022

Dealership Rating
Employee Rating

Always treat us with smile and respectful. Take great care of our car like their own, recommend service and products as needed. Happy to share my experiences with friends and co workers, the More

by HIEUVO520
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

November 19, 2022

Dealership Rating
Employee Rating

I always use this Luther dealership for my service needs. They are consistently courteous and speedy. More

by rswanson01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Randy Larsen

Mar 09, 2023

Luther Bloomington Acura Subaru responded

Rswanson01, thank you for your kind words! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

October 27, 2022

Dealership Rating
Employee Rating

At Bloomington Subaru, they are very helpful and efficient. We have purchased more than one car there and are very pleased! I would highly recommend this dealership!! More

by pinklotus11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Nov 03, 2022

Luther Bloomington Acura Subaru responded

Pinklotus11, we're glad you have had such a wonderful experiences with us at every visit. We sincerely appreciate you letting us know!

October 23, 2022

Dealership Rating
Employee Rating

I came to get my regular oil change service. I love that I can get in on a first come basis for this basic service requirement. I was able to get it in before the start of our vacation road tr More

by RBHENRY2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 25, 2022

Luther Bloomington Acura Subaru responded

Hi Rbhenry2, thank you for taking the time to leave a review for us at Bloomington Acura Subaru. We're happy we could meet your expectations! Thanks again and see you next time!!

October 15, 2022

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Employee Rating

I wasn’t feeling well so I sent my son to bring my car in for oil change. I specifically requested the person who was doing the service to check my headlights and they stated they had checked everything was More

by EMILLY.ONDARA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No

Other Employees Tagged: N/a

Nov 10, 2022

Luther Bloomington Acura Subaru responded

Emilly.ondara, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. We did follow up with you regarding these concerns after the visit but have not heard back. Again We did not stop doing the complimentary car wash, we watched the surveillance of your vehicle being worked on and after he was finished he drove it over to the car wash and ran it through. Did it not look clean? As far as addressing the light on the dash which is what you mentioned in your email , Unfortunately we are unable to provide diagnosis of any kind in the quick lane as that type of serve would require a service appointment with a diagnostic technician. The staff here only perform oil changes and light maintenance. We would be happy to assist you with scheduling a diagnostic appointment if you would like. Just let us know which light is on and what days you are able to drop it off.

September 16, 2022

Dealership Rating
Employee Rating

It was a pleasure to work with Shawn today. Professional, personable and courteous. Great communication throughout my visit. Represents Luther Bloomington Subaru well. I also appreciate the pe More

by SHORTYBILL1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Nov 10, 2022

Luther Bloomington Acura Subaru responded

Shortybill1, thanks for your great review, and for giving our dealership such a high star rating! Shawn will be happy to see your comments!! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 14, 2022

Dealership Rating
Employee Rating

Shawn went above and beyond normal service levels. Definitely exceeded my already high expectations. Facility is also very clean and well maintained. More

by MRAZMLM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Nov 13, 2022

Luther Bloomington Acura Subaru responded

Thank you! We take our reviews seriously and are delighted to hear about your visit. We appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

September 09, 2022

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Employee Rating

Attentive to all details. Exceeded my expectations. Thank you for your service. I appreciate it. More

by MKGRNWD
Recommend Dealer
Yes

August 20, 2022

Dealership Rating
Employee Rating

Went in for a oil change, tire rotation, and rear differential fluid change, everything went great, happy with the service. More

by davids@skypoint.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
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