Shawn Herman | Page 2

What happened to this dealership? I have had previous mostly positive experiences with Cochran Hyundai in the past. However, in attempting to buy out my leased 2018 vehicle I have run into horrible serv mostly positive experiences with Cochran Hyundai in the past. However, in attempting to buy out my leased 2018 vehicle I have run into horrible service and a comedy of errors. To say nothing about the required “Safety Inspection” on a just State inspected vehicle which amounts to a money making scam in my opinion. I still have not gotten an appointment for the inspection and I will continue to post here and other places. More

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Worst experience I ever had with dealership, still waiting since June 9 for our check from trade and the bill of sale, ridiculous, should of sold my car to another dealer with instant check, said bill waiting since June 9 for our check from trade and the bill of sale, ridiculous, should of sold my car to another dealer with instant check, said bill of sale was sent last week , how long does it take from monroeville to new Kensington? I get orders from Walmart in 2 days, very hard getting in touch with the 2 people involved in the sale of the car we bought. Very frustrated with this dealer would never buy another car there. More

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I want to tell you about the outstanding work of Chris Piro and Shawn Herman. These two employees are professional, courtesy and extremely knowledgeable. We purchased several automobiles from Chris and Piro and Shawn Herman. These two employees are professional, courtesy and extremely knowledgeable. We purchased several automobiles from Chris and Shawn and I highly recommend them to anyone buying at their location. More

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We were amazed at the outstanding customer service we received at Cochran Hyundai. Jeff, Shawn, and Taylor went above and beyond to make us satisfied with our purchase. In fact, when We told others abo received at Cochran Hyundai. Jeff, Shawn, and Taylor went above and beyond to make us satisfied with our purchase. In fact, when We told others about our service they asked if this was due to a prior experience. We said, no this was our first time dealing with Cochran Hyundai! Definitely would recommend! More

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Friendly, helpful, low pressure Shawn at Cochran Hyundai was a great help to us in buying our new car. There were no “high-pressure” sales tactics, just an honest, transparent sales Shawn at Cochran Hyundai was a great help to us in buying our new car. There were no “high-pressure” sales tactics, just an honest, transparent sales process. We’re really happy with our new car and the whole process went very smoothly. More

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Shawn was great; others were horrible I was well taken care of by Shawn. He explained everything well and responded to my questions patiently. On the other hand, I had to spend a long time I was well taken care of by Shawn. He explained everything well and responded to my questions patiently. On the other hand, I had to spend a long time waiting during my discussions because Shawn had to get final nod from senior management for offer related queries. Taylor was extremely rude and I found him to be a horrible salesman. I am surprised to see positive reviews for him on this website. If it were not for Shawn, I wouldn't have bought a car from this dealership. More

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Great experience Shawn was very knowledgeable and helpful. He helped me find a car that fit in my budget. Was very friendly. Thank you for all of your help! I love my Shawn was very knowledgeable and helpful. He helped me find a car that fit in my budget. Was very friendly. Thank you for all of your help! I love my new car!! More

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Best experience possible I was so nervous about buying my first car from a big dealership, as I think a lot of people are, but it ended up being such a smooth and even enjoya I was so nervous about buying my first car from a big dealership, as I think a lot of people are, but it ended up being such a smooth and even enjoyable experience! I think most people are worried about car salesmen being concerned with making a buck and not having a clients best interest in mind. It was 100% untrue in my experience. I felt like a valued and respected customer as soon as I was greeted by my saleman, Shawn Herman. I came in with a preapproval for a specific vehicle which ended up no longer being available, but Shawn was bound and determined to help me get into a vehicle that was practical, affordable and had everything I was looking for. Not one time did i have anything i was not interested in pushed on me or did i feel like anything less than a valued customer. I am an indecisive person who had a difficult time making a commitment to car payments, but Shawn was patient, relentless in helping me find just what I was looking for, and made sure I was happy, excited, and proud of my purchase. I hope all of their salesmen make their customers feel as valued as i did! Even finance with Taylor was excellent and i was dreading that as well. They had everything ready and waiting for me to sign, explained each detail in depth, and made it as smooth and painless as possible! I cant say enough positive things about my experience. As i said, I was nervous walking into the dealership and felt like i would get taken advantage of, especially being a young woman car shopping alone with a very specific amount I knew I could afford for payments and specific requirements I was looking for in a vehicle. Shawn made this experience as enjoyable, and as effortless as possible on my end while ensuring we looked within my price range and got all the bells and whistles we could with my car. I am so thrilled with my purchase and feel like i got the best experience and deal possible. I would highly recommend this dealership to potential car buyers and will return there as well for my next car purchase. I will also recommend Shawn to everyone i know! More

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Easy, stress free car shopping We enjoyed dealing with Shawn Herman. He was very friendly and very knowledgeable. He has also followed up to see if we need anything. Would not hes We enjoyed dealing with Shawn Herman. He was very friendly and very knowledgeable. He has also followed up to see if we need anything. Would not hesitate to go back for our next car with Shawn. More

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Shawn is great Usually dealerships are long, haggling, and annoying. However, this trip was great and we came out very happy. Shawn and the rest of the staff there a Usually dealerships are long, haggling, and annoying. However, this trip was great and we came out very happy. Shawn and the rest of the staff there are extremely helpful and seem more genuine than most dealers. Overall a great experience, thank you Shawn! More

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