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Shawn Knox
Shawn Knox | Page 3
Service Advisor
#1 Cochran Subaru Monroeville
4520 William Penn Highway
Monroeville, PA 15146
132 Reviews
Shawn Knox is a Service Advisor for our Monroeville Subaru location. The Murrysville-native has worked in the automotive industry since 2010. He's been a part of the #1 Cochran team since September 2014. What he enjoys most about his job is helping customers and making sure that they have reliable vehicles. He enjoys eating and snowboarding inn his spare time.
Read more132 Reviews
Write a ReviewDealership Experience
12 yrs, 1 mo
Industry Experience
16 yrs, 1 mo
132 Reviews of Shawn Knox
December 12, 2025
The service department personnel have been friendly and informative the two visits I have had so far. informative the two visits I have had so far. More
by Mikejwar14
Other Employees Tagged: Connor Williams, Cheyne Brooks, Robert Carter
December 12, 2025
I had an excellent experience. Everything is needed to be done was done. Great job. Everything is needed to be done was done. Great job. More
by jeff_ehrenreich
Other Employees Tagged: Connor Williams, Cheyne Brooks, Robert Carter
December 08, 2025
Winshield wiper fluid not topped off along with Coolant not topped off. Need attention to this. The video said we are topping off the fluids and they were not. not topped off. Need attention to this. The video said we are topping off the fluids and they were not. More
by Oldkyhome
Other Employees Tagged: Connor Williams, Cheyne Brooks, Robert Carter
December 02, 2025
Thanks to the outstanding quality of its service department and the equally outstanding caliber of its sales staff—#1 Cochran Subaru sets the bar for all area dealerships! department and the equally outstanding caliber of its sales staff—#1 Cochran Subaru sets the bar for all area dealerships! More
by baf426
Other Employees Tagged: Connor Williams, Cheyne Brooks, Robert Carter
December 02, 2025
The persons working in the service department are all very courteous, informative, helpful and personable very courteous, informative, helpful and personable More
by Nabor59
Other Employees Tagged: Cheyne Brooks, Robert Carter
December 02, 2025
Although the staff and customer service is great, I do not feel that they know cars well. They recommended a tire rotation for me, then didn’t do it because they couldn’t get my antitheft lug nuts off. Up not feel that they know cars well. They recommended a tire rotation for me, then didn’t do it because they couldn’t get my antitheft lug nuts off. Upon calling my other Subaru dealership I bought the car from (which I prefer but am over 4 hours away from them), told me that as a Subaru dealership they should be better equipped to take them off. Other than that, I waited 2.5 hours for my oil change the same day and they did waive the fee and it was during a busy time so I was appreciative of that and expected a longer wait. But I wish I had a different dealership to take my Subaru to for service. More
by G.B.
Other Employees Tagged: Connor Williams, Cheyne Brooks, Robert Carter
November 29, 2025
Everything was great! They explained everything so that I could understand and make the right decisions for me. They explained everything so that I could understand and make the right decisions for me. More
by claire.kelly002
Other Employees Tagged: Matt Baum, Harry Gosnell, Vince Divittorio, Mike DeSilva, Connor Williams, Cheyne Brooks, Robert Carter, Junior Da Silva, Alexander Irr
November 28, 2025
Very kind and very helpful. Gave me help and information to care for my beautiful car Gave me help and information to care for my beautiful car More
by tcg725
Other Employees Tagged: Connor Williams, Cheyne Brooks, Robert Carter
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