Shawn Miller
Shawn Miller at Transwest Ford
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Shawn Miller | Page 2

Service Manager

Transwest Ford

1515 E 20th St
Scottsbluff, NE 69361

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3.9
17 Reviews

I am here to help, I want to make sure your visit is as pleasant as possible. If we fall short of that please let me know.

Dealership Experience

1 yr, 6 mos

Industry Experience

25 yrs, 5 mos

3.9

17 Reviews

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17 Reviews of Shawn Miller

November 07, 2023

Dealership Rating
Employee Rating

I’ve never seen such attitude. Not only are they not service oriented they act like you’re bothering them. By being there. Entire experience was rude and obnoxious. More

by lorystorm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Brian Christeleit

Nov 07, 2023

Transwest Ford responded

Hi Lory. We are sorry you had the experience you had. Our service team works hard to deliver a great experience to all of our guests and this is not what we want to hear. If you would, please contact our General Manager, Al Meloni, to discuss this issue further. Please call 308-635-3701 and ask for Al. Again, we apologize for your experience and we hope we can rectify the situation and earn your business back. The Transwest Ford Team

November 07, 2023

Dealership Rating
Employee Rating

The service and attention from everyone I worked with at Transwest and Transwest Ford has been spectacular. From the initial contact all through the process including finding the perfect vehicles, financing More

by MBARTON3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 08, 2023

Transwest Ford responded

Transwest Ford appreciates the outstanding review. We have worked hard to create a smooth, hassle-free, customer focused buying process and we are happy it met your expectations. We have a fantastic team and we are happy they made your buying experience a great one. Thank you very much for allowing us to earn your business and we hope we can be of help in the future. The Transwest Ford Team

November 05, 2023

Dealership Rating
Employee Rating

Parts are slow and ridiculous, service shop did a nice job cleaning up my pickup. I appreciate that More

by BKPALM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 06, 2023

Transwest Ford responded

Transwest Ford appreciates your feedback. Yes, due to the recent UAW strike, parts did become very difficult to get and did slow up the service process. We apologize for any inconvenience. Thank you very much for your business and we hope we are able to deliver a 5-star experience with your next visit. The Transwest Ford Team

November 04, 2023

Dealership Rating
Employee Rating

Shawn will go out of his way to help you and your vehicle in anyway possible! More

by bassmiller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 06, 2023

Transwest Ford responded

Transwest Ford appreciates the great review. We are happy Shawn and his team were able to take great care of you. Thank you very much for your business and we hope we can be of help in the future. The Transwest Ford Team

November 02, 2023

Dealership Rating
Employee Rating

Your staff was very attentive and professional. Greeted me with a smile and a kind word which always makes a person feel comfortable. Especially first time visit. More

by Shaddsmike2618
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 06, 2023

Transwest Ford responded

Transwest Ford appreciates the great review. We work hard to create a friendly, customer focused atmosphere. We are happy they team was able to take great care of you. Thank yoiu very much for allowing us to earn your business. The Transwest Ford Team

October 28, 2023

Dealership Rating
Employee Rating

They were very friendly and accommodate when I was in a jam with a dead battery More

by jylhagan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 30, 2023

Transwest Ford responded

Transwest Ford is happy it could be of help with your dead battery. Our team works hard to deliver a great experience to all of our guests and we are happy they were able to take great care of you. Thank you very much for your business and we hope we can be of help in the future. The Transwest Ford Team

October 24, 2023

Dealership Rating
Employee Rating

They were very friendly and very helpful They came to my house to work on my car. More

by merna_calderon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 30, 2023

Transwest Ford responded

Hi Merna. Transwest Ford is happy our team was able to take great care of you and get your car back on the road. We appreciate the 5-star review and we hope we can be of help in the future. The Transwest Ford Team

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