Shawn Nagle | Page 33

New Chrysler 300, wouldn't start three weeks later Bought car at good price. Sale and finance went great. Three weeks later car had to be towed back because it wouldn't start. Two days later car ready. Bought car at good price. Sale and finance went great. Three weeks later car had to be towed back because it wouldn't start. Two days later car ready...No, again it would not start when I tried to leave the dealership . Told again the car was ready and Shawn said to pick up the next day and after a mechanic's failed start in am on day of pickup I received no call. I arrived to pick up vehicle as scheduled to only find out that it was not ready. No communication led to further frustration, and Shawn instead of turning on "Customer Service Mode" decides to throw his arms in the air and says"he is done with this claim" and walks away from me! I've never experienced such poor customer service from any dealership, Lisa Dunne stepped in and did her best to do her best to make up for Shawn's appalling behavior. It took eight days for the dealership to fix my new car, not at all what you would expect for a new car in this price range. More

by aandcdeluca Verified Customer Verified Customer

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Oil Change and Maintenance Great service! Everyone was extremely friendly, knowledgeable and accommodating. I look forward to working with this Jeep dealership for all of my ser Great service! Everyone was extremely friendly, knowledgeable and accommodating. I look forward to working with this Jeep dealership for all of my service needs the future! More

by bbejarano18 Verified Customer Verified Customer

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The most difficult dealer to make an appointment with. They have a great sales team with big promises but it can take 3+ weeks to schedule an oil change and they seem unconcerned about the lack of employe They have a great sales team with big promises but it can take 3+ weeks to schedule an oil change and they seem unconcerned about the lack of employees in service. It would be the number one reason I do not re-lease with this dealership. More

by Lys1188 Verified Customer Verified Customer

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Recall Repair as mandated by FIAT I received a letter from Central Fiat and Fiat Corporate that I needed to have my car assessed and updated for a recall notice. I made an appointment I received a letter from Central Fiat and Fiat Corporate that I needed to have my car assessed and updated for a recall notice. I made an appointment right away and the team was awesome. The visit took longer than I thought it would, so I was given a "loaner" for the morning and I was able to get to work, run errands and then pick up my car when ready. Everyone was very helpful! More

by jsheehan0 Verified Customer Verified Customer

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I make an appointment for an oil change and upon arrival I was notified that there was not an appointment there for me. Shawn to care of everything. I was not turned away, he was very polite and professiona I was notified that there was not an appointment there for me. Shawn to care of everything. I was not turned away, he was very polite and professional. I didn't mind waiting a little bit. The five star is for Shawn's service. More

by kdorie9592 Verified Customer Verified Customer

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warrantee work for rear window Excellent job, They took the time to do it right and fix the rear window under warrantee. I have been going here for years and the service has always Excellent job, They took the time to do it right and fix the rear window under warrantee. I have been going here for years and the service has always been top notch. More

by wpolin Verified Customer Verified Customer

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Prompt, simple and efficient!Called with an issue on my Prompt, simple and efficient! Called with an issue on my jeep Cherokee and Shawn got me an appointment and a rental ready same day. Service was read Prompt, simple and efficient! Called with an issue on my jeep Cherokee and Shawn got me an appointment and a rental ready same day. Service was ready timely and to satisfaction. More

by pedrosantana1971 Verified Customer Verified Customer

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Jeep Accident Repair I had great service and the service Department was very responsive and professional Very nice and clean environment. Would highly recommend anyone to I had great service and the service Department was very responsive and professional Very nice and clean environment. Would highly recommend anyone to go to Central Jeep for service. More

by carringtonjr.john Verified Customer Verified Customer

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Easy and Quick to make an appointment I called on Thursday with a somewhat emergency repair needed and Shawn was great and got me in quickly for Saturday. He communicated well and I had my I called on Thursday with a somewhat emergency repair needed and Shawn was great and got me in quickly for Saturday. He communicated well and I had my car before 2pm on Saturday. It was a great experience and I'll definitely be back next time I need a repair. More

by sam.garner0407 Verified Customer Verified Customer

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Shawn and the Central team never disappoint. Great breakfast in the Grill, comfortable space with Wi-Fi enabled productivity - and done within an hour. Great as usual! breakfast in the Grill, comfortable space with Wi-Fi enabled productivity - and done within an hour. Great as usual! More

by vladstevens@gmail.com Verified Customer Verified Customer

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