Shawn Nagle | Page 38

The central service department is top notch! I called for an appointment and was booked within 10 days. I worked with Shawn who was extremely professional but at the same time didn't make it seem I called for an appointment and was booked within 10 days. I worked with Shawn who was extremely professional but at the same time didn't make it seem like a business deal. He was totally transparent with the issues my car was having and then laid out many different options for me to choose from in order to fix it. At no point did I feel like he was pushing me in one direction or the other. I also LOVED the fact that he called immediately to let me know the issue BEFORE doing any other work to the car, he let that be my decision! I ended up driving a new car (certified pre owned) off the lot that day!!!!!!!!!!!! More

by cwhite21 Verified Customer Verified Customer

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Truck oil change My Ram truck came in for its first oil change. Service was performed on schedule and within the time allocated. Lisa Dunne is very helpful in the se My Ram truck came in for its first oil change. Service was performed on schedule and within the time allocated. Lisa Dunne is very helpful in the service department and is the main reason I prefer this dealership. More

by wpolin Verified Customer Verified Customer

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Rude, unprofessional. Minimal information. Maximum cost. Even with”best warranty ever”. Felt like I’ve been scammed. Car has under 37,000 miles. Do I understand New Englan Minimal information. Maximum cost. Even with”best warranty ever”. Felt like I’ve been scammed. Car has under 37,000 miles. Do I understand New England weather?? YES THATS WHY I BOUGHT THE BEST WARRANTY!!!!! More

by ajpup2000 Verified Customer Verified Customer

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Got the issue resolved. I visited the service department for an oil change and mentioned start/stop feature did not work after a day after having it serviced. Shawn asked for I visited the service department for an oil change and mentioned start/stop feature did not work after a day after having it serviced. Shawn asked for details and took it upon himself to schedule another visit to have the issue resolved. I dropped off my car on a Thursday and the process to find the issue would take more than a day with a Chrysler technician. On the Friday afternoon, it was found to be a sensor issue. I am grateful for the Service department for fixing the issue this time. I am glad Shawn offered to schedule another visit and assuring me that it would fixed. Thank you. More

by blahblah Verified Customer Verified Customer

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Great service I dropped my car off on Sat- at least ahead of the time scheduled by a week or more. Only because I'm at least 45 minutes away from the Dealer. Becaus I dropped my car off on Sat- at least ahead of the time scheduled by a week or more. Only because I'm at least 45 minutes away from the Dealer. Because of the traffic I wanted to get my car there so when they had an opening they could do it. They had it ready on the following Monday and I was in Braintree ,Ma when they called me at 2:30pm so I said I'd be there a little after 3pm and it worked out great. This Dealer is the Best. I am so glad I bought my car from them. I just wish my salesman was still there because he was so nice and did a great job. I got the 2nd car I wanted. the first car I wanted was $10,000.00 more so I settled for my second choice-which I'm so happy with!!! More

by Shalimar74 Verified Customer Verified Customer

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Perfect service I had service and got all what I want, fully satisfied.Very fast and professional customer service and cashier. I don’t know what to say. I had service and got all what I want, fully satisfied.Very fast and professional customer service and cashier. I don’t know what to say. More

by al.nechiporenko Verified Customer Verified Customer

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Service department Timely, friendly, comfortable customer area. Shawn, my service advisor, was very professional every step of the way. He followed up with me all throug Timely, friendly, comfortable customer area. Shawn, my service advisor, was very professional every step of the way. He followed up with me all through and got it done when he said exactly. More

by azaidan60 Verified Customer Verified Customer

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Shawn was great Shawn quickly took care of my needs and answered questions. He helped accommodate a complimentary oil change from the purchase of my vehicle. He kept Shawn quickly took care of my needs and answered questions. He helped accommodate a complimentary oil change from the purchase of my vehicle. He kept me updated on time. More

by LindsLemire Verified Customer Verified Customer

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Needed Replacement tires Shawn was awesome! He took care of everything I needed and was very nice. Great service thanks to him! Very happy with the work done. Would highly rec Shawn was awesome! He took care of everything I needed and was very nice. Great service thanks to him! Very happy with the work done. Would highly recommend and always come back for service here. Thanks Central Auto! More

by tlowee13 Verified Customer Verified Customer

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Very helpful and efficient staff Completed all pending work within time and good quality. Provided great support through out the engagement. Also updated me with about all options and Completed all pending work within time and good quality. Provided great support through out the engagement. Also updated me with about all options and progress. More

by Deepak Sharma Verified Customer Verified Customer

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