Shawn Shahnawaz
Shawn Shahnawaz at Norm Reeves Honda Superstore Cerritos

Shawn Shahnawaz | Page 8

Lot Supervisor

Norm Reeves Honda Superstore Cerritos

18500 Studebaker Road
Cerritos, CA 90703

4.7
87 Reviews
4.7

87 Reviews

Write a Review

87 Reviews of Shawn Shahnawaz

March 19, 2014

Dealership Rating

My visit to Norm Reeves Honda Superstore was very friendly. He was so patient to explain every single question that I ask. I appreciated the service from Norm Reeves Honda Superstore. More

by Elimzheng07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 19, 2014

Norm Reeves Honda Superstore Cerritos responded

Thanks for sharing this review and 5-star rating! I am happy to hear that our team provided you with an excellent visit! We hope to see you back again in the future for any of your automotive needs! In the meantime, be sure to connect with us on Facebook and Twitter. Sincerely, Brad Mugg General Manager 562-405-3755 bmugg@normreeves.com

February 20, 2014

Dealership Rating

Our experience at Honda cerritos was excellent. Our sales person very personable an understandings. He went out of his way an helped out in a family situation. Who does that? Shawn does. He made our car buyi More

by Trixbud1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jo jo

Feb 20, 2014

Norm Reeves Honda Superstore Cerritos responded

Thank you so much for your kind words regarding your experience with Shawn! We appreciate your feedback and recommendation. Providing outstanding customer service is our top priority, and it is a pleasure to hear when our team is meeting this goal. We hope to work with you again in the future, as well as anyone you send our way. If you need anything, please come back and see us. Thanks again, Brad Mugg General Manager 562-405-3755 bmugg@normreeves.com

February 16, 2014

Dealership Rating

I was looking to trade my older vehicle for a newer one so I decides to come to the biggest and best honda dealership in the world. I was approach my a salesmen by the named of Shawn. A very helpful friend More

by Merkdo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 20, 2014

Norm Reeves Honda Superstore Cerritos responded

I appreciate you taking the time to share this feedback about your experience with Shawn! Our number one goal is customer satisfaction, and I am pleased to hear that our team showed you their commitment to this goal. If you have any further feedback or needs, please do not hesitate to come back and see us. Sincerely, Brad Mugg General Manager 562-405-3755 bmugg@normreeves.com

January 27, 2014

Dealership Rating

I would like to share that Shawn Shahnawaz was very helpful and really went out of his way to give me the best deal he can offer. I am very satisfied with his service and would have to say that his eff More

by WendyGarcia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 27, 2014

Norm Reeves Honda Superstore Cerritos responded

Wendy, I am so pleased to hear that Shawn went above and beyond to make your first buying experience amazing! Thank you for taking the time to share your feedback. Our team always strives to provide our guests with all of the information they need to make the right decision. I am happy that Shawn provided this to you and found you a car that fit all of your needs and budget. We hope you are enjoying your new vehicle so far and look forward to working with you again in the future! Best, Brad Mugg General Manager 562-405-3755 bmugg@normreeves.com

October 22, 2013

Dealership Rating

As expected when buying a new car, we wanted to see and compare all the different options we had. Going back and forth between cars, our dealer Shawn was very patient and respectful towards our opinions. W More

by ScarlettChoi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brian Chen

Oct 27, 2013

Norm Reeves Honda Superstore Cerritos responded

Congratulations on your new Honda Pilot-- you've made an excellent choice! At Norm Reeves Honda, we understand that shopping for a new vehicle has the potential to be a stressful experience. That's why our staff works so hard to provide knowledgeable yet pressure-free service. I'm delighted to hear that Brian represented our dealership proudly. We hope to work with you again in the future! Best, Brad Mugg General Manager 562-405-3755 bmugg@normreeves.com

August 04, 2013

Dealership Rating

After reading many good reviews about this dealer I decided to check it out, and I wasn't disappointed! Shawn Shahnawaz was the sales consultant that helped me and I have to say he was great! He showed More

by RosaPrado
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 05, 2013

Norm Reeves Honda Superstore Cerritos responded

Thank you so much for taking the time to share your feedback with us. I'm so glad to hear that we were able to help you find everything you needed. It sounds like Shawn was able to create a very positive experience for you. If there is anything else we can do to improve your ownership experience, please don't hesitate to let us know! Thanks again, congratulations on your new vehicle, and welcome to the Norm Reeves family! Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@noTrmreeves.com

July 17, 2013

Dealership Rating

Appreciate the time and honesty from Shawn , and the top notch service he provided while we waited for the paperwork to be processed. He even showed us the new features on our car, Thanks again !! More

by carlavarg31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 23, 2013

Norm Reeves Honda Superstore Cerritos responded

Thanks for sharing this feedback! Shawn is a valued member of our team and he'll be delighted to know that he was able to impress you by delivering top-notch service. Congratulations on your new car; let us know if there is anything else we can do to help you! Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

January 14, 2013

Dealership Rating

I would like to commemorate Mr. Shawn for the friendly and very caring service he provided . Made my part more easier in buying a car, I would def. recommend this dealer !! More

by allan t.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 15, 2013

Norm Reeves Honda Superstore Cerritos responded

Thank you for taking the time to write about your experience with us! It is our top priority to make our guests feel at home while they are shopping for a new car. I'm happy to know we were able to help you find the perfect Honda for you. Check us out on Twitter and Facebook for access to our exclusive monthly specials. Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

September 05, 2012

Dealership Rating

I just purchased new honda accord lx 2012. The only I just purchased new honda accord lx 2012. The only reason i purchased this vehicle from that dealership because of the sales person was so nice to m More

by kasbati
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: KHALID KASBATI

Sep 06, 2012

Norm Reeves Honda Superstore Cerritos responded

Thank you for the kind words! Our team is dedicated to providing excellence in customer service and we are happy to hear that we've met this goal with you. I'm glad to hear that you are enjoying your new Accord as well! We truly appreciate your business and look forward to seeing you in the future. Don't forget to check out our Facebook and Twitter pages for exclusive offer. Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

July 12, 2012

Dealership Rating

I leased a 2012 Honda Odyssey from this Dealership, as before Shawn Shahnawaz was great and very considerate of our requirments as far as Car and finance came though with an excellent deal. He is not a ty More

by menons
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Shawn Shanawaz

Jul 16, 2012

Norm Reeves Honda Superstore Cerritos responded

Thank you for the awesome feedback, Sathyan! We couldn't be happier to read that you found Shawn to be friendly and honest. Customer satisfaction is our most important goal, so please don't hesitate to contact us if we can ever assist you further. We hope you're having a blast driving your new Honda Odyssey. Thanks again for choosing Norm Reeves Honda and make sure to check us out on Facebook and Twitter! Regards, Brad Mugg - General Manager 562-405-3755 bmugg@normreeves.com

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