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Shay Galvan

Overview Reviews (35) Inventory (163)

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Shay Galvan

Shay Galvan | Page 3

BDC MANAGER

Bob Penkhus Volkswagen

1101 Motor City Dr
Colorado Springs, CO 80905

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not yet
rated

35 Reviews

Overview Reviews (35) Inventory (163)

Dealership Experience

8 yrs, 11 mos

Industry Experience

10 yrs, 5 mos

not yet
rated

35 Reviews

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Employees need five ratings within 24 months before we can calculate an average rating.

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35 Reviews of Shay Galvan

March 02, 2022

Dealership Rating

Employee Rating

Terrific people Very helpful and friendly Give them a raise Don’t have an evaluation tool that requires 15 words Annoying raise Don’t have an evaluation tool that requires 15 words Annoying More

by POPSYBOY5

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Brian Dorcey, Bud Hall, Dan Prange, Chris Sherban

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Mar 04, 2022 -

Bob Penkhus Volkswagen responded

Thank you for the 5 star review.

November 18, 2021

Dealership Rating

Employee Rating

Everyone there is very helpful, knowledgeable and always kept you updated if you are waiting for your vehicle. Love the service and will not go anywhere else again! 🙂 kept you updated if you are waiting for your vehicle. Love the service and will not go anywhere else again! 🙂 More

by Sharon T.

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Brian Dorcey, Bud Hall, Dan Prange, Joe Ralph, Chris Sherban, Fabian Vigil, Jason Vollin

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Nov 18, 2021 -

Bob Penkhus Volkswagen responded

Sharon thank you for the kind words. We are very pleased to hear you had a great experience at our service center.

November 07, 2021

Dealership Rating

Employee Rating

Christen Service is amazing and returns phone calls and sees to it that my car is in and serviced in the best possible timeframe. sees to it that my car is in and serviced in the best possible timeframe. More

by PEGGYVANAUKEN

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Bud Hall, Chris Sherban

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Nov 09, 2021 -

Bob Penkhus Volkswagen responded

Peggy we appreciate you taking the time to write a review. Thank you for coming to see us and see you next time.

November 06, 2021

Dealership Rating

Employee Rating

Very courteous, knowledgeable and friendly prompt service. Staff were all very kind and they even washed and vacuumed my car!! service. Staff were all very kind and they even washed and vacuumed my car!! More

by HOLLYJORDANA

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Dan Prange

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Nov 09, 2021 -

Bob Penkhus Volkswagen responded

Holly thank you for the 5 star review.

October 20, 2021

Dealership Rating

Employee Rating

Everyone was kind, respectful and explained things to where I can understand it. Amazing experience! where I can understand it. Amazing experience! More

by JUNEMADRIGAL6

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Brian Dorcey, Bud Hall, Dan Prange, Joe Ralph, Chris Sherban, Fabian Vigil, Jason Vollin, Joey Culbertson

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Oct 21, 2021 -

Bob Penkhus Volkswagen responded

June thank you for the 5 star review. We are so thrilled to hear you enjoyed your experience with our team. Come see us again for any other car needs.

October 18, 2021

Dealership Rating

Employee Rating

Excellent customer service comfortable waiting room service completed in a timely manner i would recommend bob penkhus service completed in a timely manner i would recommend bob penkhus More

by 321HUS

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Oct 19, 2021 -

Bob Penkhus Volkswagen responded

Thank you for the recommendation we are honored by your trust.

October 11, 2021

Dealership Rating

Employee Rating

Always a wonderful experience here! Great service and communication and always a job well done! communication and always a job well done! More

by ERICKAHTAVA

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Brian Dorcey, Bud Hall, Dan Prange, Joe Ralph, Chris Sherban, Fabian Vigil, Jason Vollin, David Kahtava

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Oct 13, 2021 -

Bob Penkhus Volkswagen responded

Erick thank you for the kind words. We look forward to your next visit.

October 09, 2021

Dealership Rating

Employee Rating

They were very fast and convenient! I enjoyed my time dropping my vehicle off. Super friendly! dropping my vehicle off. Super friendly! More

by courtneysmith.crs

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Oct 11, 2021 -

Bob Penkhus Volkswagen responded

Courtney thank you for the feedback. We are happy our team could make your experience a great one. See you at the next visit.

October 04, 2021

Dealership Rating

Employee Rating

Always quick and do a very good job on my Mazda. The dealership is clean and comfortable also , so waiting is not such a bad thing.. dealership is clean and comfortable also , so waiting is not such a bad thing.. More

by SJPUP

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Brian Dorcey, Bud Hall, Dan Prange, Joe Ralph, Chris Sherban, Fabian Vigil, Jason Vollin

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Oct 04, 2021 -

Bob Penkhus Volkswagen responded

Thank you for coming to see us for your service needs. Come see us again.

August 31, 2021

Dealership Rating

Employee Rating

What an always excellent customer service. I ended up staying and to just wait until service is done. Perfect way to catch up on emails and social media stuff. I was accommodated with pastries and coffee staying and to just wait until service is done. Perfect way to catch up on emails and social media stuff. I was accommodated with pastries and coffee. She checked up on me often and updated me on the car status. More

by MANNA42475

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Brian Dorcey, Bud Hall

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Sep 02, 2021 -

Bob Penkhus Volkswagen responded

Thank you for the 5 star review. We are pleased to hear you enjoyed your visit to our service department.

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