Bryan Rossiter

Bryan was pleasant to work with. Communicated well from beginning to end of service. Would recommend. Communicated well from beginning to end of service. Would recommend. More

by JTHAO Verified Customer Verified Customer

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Brought my Jeep Wrangler in for a recall and Bryan helped me out. Got me in and out in a timely manner. me out. Got me in and out in a timely manner. More

by JTHAO Verified Customer Verified Customer

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Brought a vehicle in for a recall with Bryan Rossiter and got it in and out within a timely manner. Very fast service. Bryan was very polite and courteous. Cool dude. got it in and out within a timely manner. Very fast service. Bryan was very polite and courteous. Cool dude. More

by JTHAO Verified Customer Verified Customer

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Brandon did a great job of explaning to me all of the services that my truck needed. I did the ones that absolutely needed to be done. Well don Brandon !! services that my truck needed. I did the ones that absolutely needed to be done. Well don Brandon !! More

by duane13 Verified Customer Verified Customer

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The work that was done seems to be ok service needs to keep the customer informed better and get the coverage of warranty with rental cars taken care of still waiting for contract to get reimbursed for re keep the customer informed better and get the coverage of warranty with rental cars taken care of still waiting for contract to get reimbursed for rental 550 dollars and I understand working with other people doesn't mean failing to get this right fall on the dealership or service writer More

by GRIZLYJR Verified Customer Verified Customer

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Great experience! Everyone was very helpful, and I left pretty quickly. Would definitely go back. Everyone was very helpful, and I left pretty quickly. Would definitely go back. More

by jocelynn.montes Verified Customer Verified Customer

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Manages responses and response times precisely, great communication and people skills, goes the extra mile communication and people skills, goes the extra mile More

by cschaffer23 Verified Customer Verified Customer

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Great service! Bought my car from this dealer. Always come home satisfied feeling like the repairs and maintainance were a fair price and the work was done right Bought my car from this dealer. Always come home satisfied feeling like the repairs and maintainance were a fair price and the work was done right the first time More

by mazdamackeyfamily Verified Customer Verified Customer

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The Elk Grove dealership (service department) has been terrible since 2018. I’ve had several instances where the follow through has been subpar. On my recent visit, I informed the service provider (Big Re terrible since 2018. I’ve had several instances where the follow through has been subpar. On my recent visit, I informed the service provider (Big Red) that my bumper was not on correctly. There was no follow through to determine how that happened. I take great care of my vehicle and have never altered the bumper so when I noticed it not flush I let service know and they did nothing to resolve the issue. This is simply not a well-ran department and it’s been that way for a long time. More

by Blair Coates Verified Customer Verified Customer

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The service and communication were terrible. I wouldn’t return to this dealership at all if I didn’t have to go back so they could fix the problem they failed to repair correctly the first time. I wouldn’t return to this dealership at all if I didn’t have to go back so they could fix the problem they failed to repair correctly the first time. As other customers have mentioned, I left my car expecting it to be finished the next day. Five days later, I still hadn’t received a single update, and the advisor never returned any of the many messages I left. More

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