Sheila Andrews | Page 3

The wait time was acceptable for an oil change. The quick lane was friendly, service department was understaffed and the woman working was shirt The quick lane was friendly, service department was understaffed and the woman working was shirt More

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Excellent service. Very friendly. Took care of my issue in a timely manner. Will use again. Highly recommend them. Very friendly. Took care of my issue in a timely manner. Will use again. Highly recommend them. More

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My complimentry pick up and delvery experience was amazing! They were on time and completed the service quickly. They even took a video of my vehicle to show me the status and explain what needed to b amazing! They were on time and completed the service quickly. They even took a video of my vehicle to show me the status and explain what needed to be done. I will be a customer for life! I love Morries Buffalo Ford! More

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I was satisfied with my new key fob and programing. But, I’m not sure why I got charged a $17 misc fee on a truck key But, I’m not sure why I got charged a $17 misc fee on a truck key More

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They fixed our truck within a reasonable time we appreciate their service and keeping us informed on the progress. appreciate their service and keeping us informed on the progress. More

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Great customer service. Would deal With again if I needed service. Been a Ford lover all my life. Would deal With again if I needed service. Been a Ford lover all my life. More

by lawver2024 Verified Customer Verified Customer

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Always so helpful and do whatever they can to get your car in and fixed as quickly as possible. Love them! car in and fixed as quickly as possible. Love them! More

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Convenient and always willing to help when needed service people are all friendly and make sure customers are helped right when they walk in the door! people are all friendly and make sure customers are helped right when they walk in the door! More

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Fast quality honest experience from the service manager all the way to the janitors I highly recommend them for all your automotive needs all the way to the janitors I highly recommend them for all your automotive needs More

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Morries in Buffalo is my dealership. Has been for 30 years. Mostly because of the sales team. I gotta be honest though, the service team needs a lot of work. It is impossible to schedule Has been for 30 years. Mostly because of the sales team. I gotta be honest though, the service team needs a lot of work. It is impossible to schedule a service for anything. I’ve made appointments just to show up and all of a sudden not have an appointment any longer. I totally blame the corporate phone system. Not the dealership. I’ve shown up for appointments and been told “oh we don’t have the time or staff to do that today”. So frustrating to drive a 1/2 hour for nothing. I’ll continue to shop there, but am close to going elsewhere for service. More

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