Sheila Sandel | Page 16

Fast service. Great communication. The dealership had fast service. Shelia Sandel had great communication. The dealership had fast service. Shelia Sandel had great Great communication. The dealership had fast service. Shelia Sandel had great communication. The dealership had fast service. Shelia Sandel had great customer communication. More

by LCLPROPERTIES9 Verified Customer Verified Customer

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Excellent communication. Very patient and kind. My experience was excellent. Their communication was clear and timely, and they showed great patience and kindness throughout Very patient and kind. My experience was excellent. Their communication was clear and timely, and they showed great patience and kindness throughout the entire process. More

by MYCALYN93 Verified Customer Verified Customer

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Timely/ dependable/friendly staff/ over all good service. I have used this dealership for 5years I have used this dealership for 5years More

by Shannondelcuze Verified Customer Verified Customer

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The service time was what the rep. stated. The waiting area was clean. No coffee. stated. The waiting area was clean. No coffee. More

by DENNISARCR Verified Customer Verified Customer

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Took longer than originally explained, 5 hours total. It appears everything was done correctly. 2 recalls resolve and tires rotated. I checked for leaks the next day, none found. Did find grease/oil smea It appears everything was done correctly. 2 recalls resolve and tires rotated. I checked for leaks the next day, none found. Did find grease/oil smears on door handles and drivers side window trim. I'm very meticulous with all my vehicles, I brought in clean. It's the little things that matter when it comes to service. More

by kevgobear Verified Customer Verified Customer

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Ms Sheila was very friendly but the only time (after Monday the day dropped it off) I heard from Ms Sheila was when I called her. I dropped the car off Monday morning, Monday about I got a message stati Monday the day dropped it off) I heard from Ms Sheila was when I called her. I dropped the car off Monday morning, Monday about I got a message stating I needed a purge pump it had to be ordered and it would be in Tuesday morning but I didn't get my car until Friday I feel like from Tues to Friday I should have been communicating with (the part didn't come in, etc) even though I received an email saying the part was in on Wednesday morning but I had to call to find out any information on the car. Almost everyone I encountered was professional and friendly. More

by NELLNAIL1 Verified Customer Verified Customer

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Fast service and great customer service Sheila was a pleasure to work with. And you cashier was very friendly! pleasure to work with. And you cashier was very friendly! More

by dodiehess Verified Customer Verified Customer

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The service was fast The staff was knowledgeable and I received fast service. They were very professional. received fast service. They were very professional. More

by CAJUNTIGER2201 Verified Customer Verified Customer

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Oil gauge was not reset after oil change so I had to make a trip back there which was inconvenient. They said my brakes needed to be done and sent me an estimate which turned out to be extremely low compared a trip back there which was inconvenient. They said my brakes needed to be done and sent me an estimate which turned out to be extremely low compared to what the service manager later told me it would actually be. If I had approved the work I would’ve expected to have paid about $1700 and she told me that I would’ve actually been charged about $2600. More

by KARLAMDOYLE Verified Customer Verified Customer

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Service advisor was horrible and did not do a good job of keeping me informed keeping me informed More

by kendelirvin Verified Customer Verified Customer

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