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Shelby Dilla

Overview Reviews (62) Inventory (226)

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Shelby Dilla

Service Writer

Auto Park Ford

1820 S Centerville Rd
Sturgis, MI 49091

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4.9

62 Reviews

Overview Reviews (62) Inventory (226)

4.9

62 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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62 Reviews of Shelby Dilla

October 31, 2025

Dealership Rating

Employee Rating

We have used Auto Park Ford Service Department for our vehicles for a few years now but this was our first experience with purchase of a vehicle. From our Service contact Shelby to Sandy, Corey and Ken vehicles for a few years now but this was our first experience with purchase of a vehicle. From our Service contact Shelby to Sandy, Corey and Ken - All polite, professional and helpful staff who went above and beyond with their dedication to fulfilling our needs. Always have a great experience when dealing with Auto Park Ford Sturgis and as return customers we look forward to doing business here in the future. Appreciate you guys and gals, keep up the excellent work on these great products & services. More

by FordFanWP

Sales Price Transparency

Trade-in Experience

Purchase Time

Recommend Dealer

Yes

Other Employees Tagged: Sandie Owen , Core & Ken -- Both 5 Stars

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Oct 31, 2025 -

Auto Park Ford responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

March 29, 2025

Dealership Rating

Employee Rating

Wouldn’t choose anywhere else. Amazing workers and got the right car for me. Make sure to go to Brad fields Amazing workers and got the right car for me. Make sure to go to Brad fields More

by fieldsmacknize

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Sandie Owen, Rick Kobold, Candy Abbs, Josie Parker , Brad Fields, KELSEE GROCE, TRACI METROFF-RASMUSSEN, LUKE TERRELL, KAYLA WILCOX

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February 15, 2025

Dealership Rating

Employee Rating

Friendly service providers and valet team. They were helpful and provided quick service. Will always recommend. They were helpful and provided quick service. Will always recommend. More

by ANDROTECH95

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Candy Abbs , Tatum Shepherd

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Feb 17, 2025 -

Auto Park Ford responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Auto Park Ford, we look forward to having you as a valued customer for many years to come!

Feb 17, 2025 -

Auto Park Ford responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

February 13, 2025

Dealership Rating

Employee Rating

Thank you for the info and always enjoy the friendly staff. Clean and nice dealership. staff. Clean and nice dealership. More

by Kokelso

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: KELSEE GROCE

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Feb 13, 2025 -

Auto Park Ford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Auto Park Ford.

January 31, 2025

Dealership Rating

Employee Rating

Super friendly and great follow up. Highly recommend this dealership to my friends and family. Highly recommend this dealership to my friends and family. More

by e.eishen

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Rick Kobold, Candy Abbs, Josie Parker

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Feb 01, 2025 -

Auto Park Ford responded

Thanks for sharing about your experience with Auto Park Ford. We appreciate your business and hope to see you again soon!

January 30, 2025

Dealership Rating

Employee Rating

Josie is very pleasant to talk to and does an amazing job great customer service great customer service More

by mammaroop

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Rick Kobold, Candy Abbs, Josie Parker

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Feb 01, 2025 -

Auto Park Ford responded

Thank you for the kind words for Josie and our service department! We look forward to sharing your compliments with them. Please don't hesitate to let Josie know if we can be of further assistance.

January 09, 2025

Dealership Rating

Employee Rating

Jose was very professional and answered any question I had. The dealership has been great with their checking in with me on every detail with the sale and service. had. The dealership has been great with their checking in with me on every detail with the sale and service. More

by mbassmaster67

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Rick Kobold

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Jan 10, 2025 -

Auto Park Ford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Jose and our team, and we look forward to working with you again.

January 02, 2025

Dealership Rating

Employee Rating

Always helpful! They are great with communication and always prompt with service. love the texting to keep updated! They are great with communication and always prompt with service. love the texting to keep updated! More

by MDDININNY

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Candy Abbs, Josie Parker

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Jan 03, 2025 -

Auto Park Ford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

January 01, 2025

Dealership Rating

Employee Rating

The dealer ship kept me up to date on progress and the mechanics did good work mechanics did good work More

by bschudel

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Rick Kobold, Scot Jones, Candy Abbs, Trevor Jensen, Josie Parker , Jessica Brandli, Kelly Rakowski, Laura Yoder

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Jan 02, 2025 -

Auto Park Ford responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Auto Park Ford to be a positive one. Please don't hesitate to reach out if you need anything else.

December 09, 2024

Dealership Rating

Employee Rating

I have always had fast friendly service and this time was no exception. Would definitely recommend to anyone. no exception. Would definitely recommend to anyone. More

by loker

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Sandie Owen

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Dec 09, 2024 -

Auto Park Ford responded

Thank you for choosing Auto Park Ford. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

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