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Shelby Dilla
Shelby Dilla at Auto Park Ford

Shelby Dilla | Page 2

Service Advisor

Auto Park Ford

1820 S Centerville Rd
Sturgis, MI 49091

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4.8
96 Reviews
4.8

96 Reviews

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96 Reviews of Shelby Dilla

August 16, 2026

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Employee Rating

Very satisfied I'm thankful for the love , kindness and professionalism they all provide helping me stay on the road well and safely so I can work , keep a job due to many factors . One being I'm taking ca More

by davidesmithjr
Recommend Dealer
Yes

Other Employees Tagged: Shelby Dilla

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Aug 16, 2026

Auto Park Ford responded

We’re honored that our service on your Ford F-150 gave you the peace of mind to stay safe, keep working, and care for your mother. Knowing that your praise of our team’s kindness and professionalism means a lot to our service department.

August 13, 2026

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Employee Rating

They alway try to make you happy and they do a good job on my truck More

by Chris Perrault
Recommend Dealer
Yes

Other Employees Tagged: Shelby Dilla

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Aug 17, 2026

Auto Park Ford responded

Thank you, Chris, for taking the time to write this review and let us know how we are doing. Our customers are our top priority, and your feedback is greatly appreciated! All of us at Auto Park Ford are glad to have you as a customer.

August 11, 2026

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Shelby was very nice and done her job really well. Service was great and was well pleased. Thanks More

by D2DDAVISH
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Workmanship
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Recommend Dealer
Yes
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Aug 11, 2026

Auto Park Ford responded

Knowing that Shelby took great care of you and our service met your expectations is rewarding. Thank you for trusting our service department with your Ford F-250.

August 01, 2026

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Employee Rating

Had an appointment to replace the tonneau cover. They did that and a couple extra items I requested 'no problem'. More

by dlsrhec
Recommend Dealer
Yes

Other Employees Tagged: Shelby Dilla

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Aug 02, 2026

Auto Park Ford responded

It’s great to hear your Ford Maverick’s tonneau cover replacement and extra requests were completed without any issues. Shelby and the service team were happy to assist. We look forward to your next visit.

July 24, 2026

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Employee Rating

They are courteous, customer friendly and knowledgeable. I will continue to use them. I love my truck and they have helped me tremendously. More

by JFOGUS21
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Candy Abbs, Josie Parker, Siena Garcia, Seth Snyder

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Jul 24, 2026

Auto Park Ford responded

It’s great to hear that our team’s welcoming approach and expertise made a difference. We’re glad you love your Ford pickup and appreciate your continued trust in our service.

July 17, 2026

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Employee Rating

Great service department, I will be back! Shelby was a great adviser kept me updated! More

by gscore
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 17, 2026

Auto Park Ford responded

Thank you for sharing your experience. We’re happy Shelby kept you informed throughout your service. We look forward to working on your Ford again.

July 15, 2026

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Employee Rating

I will never buy or shop from this location ever again. Very disappointed experience x More

by Chesirekat252
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Jul 18, 2026

Auto Park Ford responded

We're sorry to hear that your experience didn't meet the high standards that guests have come to expect from our dealership. If it's possible to discuss this matter in more detail, please feel free to contact us directly. We'd love to get to the bottom of this and turn things around for you.

July 11, 2026

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Employee Rating

Got my truck in early and fixed ahead of schedule They kept me posted on the status of the repair. More

by Rfegan0
Recommend Dealer
Yes

Other Employees Tagged: Shelby Dilla

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Jul 11, 2026

Auto Park Ford responded

We’re delighted Shelby kept you informed and that your Ford F-350 was done ahead of time. Thank you for sharing your experience. We look forward to helping with your next service.

June 17, 2026

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Very happy with my vehicle. The team pulled together and found me a great vehicle for my girls and I. Brian was extremely helpful and made the whole process super easy More

by econrad1987
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sandie Owen, Paris Dickinson , Brian Mosurak

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Jun 17, 2026

Auto Park Ford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Brian and our team, and we look forward to working with you again.

June 13, 2026

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Employee Rating

The last time I visited Autopark Ford I was so blown away by their commitment to great customer service! Josie was amazing and went above and beyond for me when we encountered an issue with my rewards. It so More

by cmbeyer19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Candy Abbs, Josie Parker

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Jun 13, 2026

Auto Park Ford responded

We’re glad Josie went above and beyond to handle your Ford Explorer’s rewards issue. Thank you for highlighting her dedication to outstanding service. We look forward to welcoming you back.

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