Shelby Dilla
Shelby Dilla at Auto Park Ford
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Shelby Dilla | Page 2

Service Writer

Auto Park Ford

1820 South Centreville Rd
Sturgis, MI 49091

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4.8
34 Reviews
4.8

34 Reviews

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34 Reviews of Shelby Dilla

January 17, 2024

Dealership Rating
Employee Rating

Only came in did my truck service everybody in that department seem to be very friendly my problem was I believe your hourly rate for the mechanics is way too xxxx High and because of that I will be sh More

by Bill
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No
Jan 21, 2024

Auto Park Ford responded

Bill, Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

January 17, 2024

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I enjoy working with the Service Department. They are very knowledgeable and professional. I would definitely recommend them to a friend. More

by rhw92860
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Candy Abbs, Josie Parker

Jan 17, 2024

Auto Park Ford responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Candy, Josie, and Shelby. Please don't hesitate to let us know if we can be of further assistance.

January 17, 2024

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Employee Rating

Our son got stuck in Sturgis with a flat tire and didn’t have the proper fitting to get the tire off. Auto Park Ford was nice enough to come out In the freezing cold and help him change his flat to a doughn More

by David Fisch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 18, 2024

Auto Park Ford responded

David, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

December 29, 2023

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Employee Rating

Wow! A true, caring service department is found at Auto Park Ford in Sturgis, Michigan. If you ever want to see a genuine service department that cares fo More

by Hawks Family
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Dec 30, 2023

Auto Park Ford responded

Thanks for sharing about your experience with Auto Park Ford. We appreciate your business and hope to see you again soon!

December 14, 2023

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This place has been truly amazing. They treat me like family every time I walk through the door! More

by Jemiller318
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 14, 2023

Auto Park Ford responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

November 24, 2023

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Employee Rating

Great place to do business. They always take good care of my vehicles and treat me great. More

by johnsb1964
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Nov 24, 2023

Auto Park Ford responded

Thanks for sharing your thoughts about your experience with Auto Park Ford. We appreciate your business and hope to see you again soon!

November 18, 2023

Dealership Rating
Employee Rating

Very kind,informative ,and Honest. Would go back again and again. Customer service excellence. Willing to listen. More

by laurapurvis51
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris "CJ" Johnston

Nov 18, 2023

laurapurvis51 responded

Yes!

Nov 20, 2023

Auto Park Ford responded

Thank you, Laura, for sharing your thoughts about your experience with Auto Park Ford. We appreciate your business and hope to see you again soon!

November 16, 2023

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Employee Rating

The servers was amazing Iwould send my friends and family there The people there was so amazing we were really taking care of what we were looking for More

by wolfeeva2018
Recommend Dealer
Yes

Other Employees Tagged: Shelby Dilla

Nov 16, 2023

Auto Park Ford responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

November 09, 2023

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Employee Rating

Best experience I've had at a dealership service department in a very long time. More

by Kokelso
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 09, 2023

Auto Park Ford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

October 12, 2023

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Employee Rating

I want to thank services advisor Shelby Dilla for saving me a ton of money on my recent issue. Had thought I needed a 12volt battery replacement for our 2013 C-Max but after talking to me about what was goi More

by johnchristinevance
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 13, 2023

Auto Park Ford responded

John, Thank you for your business and this review. We're happy to hear Shelby and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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