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Shelby Dilla

Overview Reviews (19) Inventory (156)

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Shelby Dilla

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Shelby Dilla

Service Writer

Auto Park Ford

1820 South Centreville Rd
Sturgis, MI 49091

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5.0

19 Reviews

Overview Reviews (19) Inventory (156)

5.0

19 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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19 Reviews of Shelby Dilla

November 24, 2023

Dealership Rating

Employee Rating

Great place to do business. They always take good care of my vehicles and treat me great. They always take good care of my vehicles and treat me great. More

by johnsb1964

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Rick Kobold, Candy Abbs, Trevor Jensen, Chris "CJ" Johnston, Josie Parker

Helpful 0

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Nov 24, 2023 -

Auto Park Ford responded

Thanks for sharing your thoughts about your experience with Auto Park Ford. We appreciate your business and hope to see you again soon!

November 18, 2023

Dealership Rating

Employee Rating

Very kind,informative ,and Honest. Would go back again and again. Customer service excellence. Willing to listen. Would go back again and again. Customer service excellence. Willing to listen. More

by laurapurvis51

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Chris "CJ" Johnston

Helpful 0

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Nov 18, 2023 -

laurapurvis51 responded

Yes!

Nov 20, 2023 -

Auto Park Ford responded

Thank you, Laura, for sharing your thoughts about your experience with Auto Park Ford. We appreciate your business and hope to see you again soon!

November 16, 2023

Dealership Rating

Employee Rating

The servers was amazing Iwould send my friends and family there The people there was so amazing we were really taking care of what we were looking for there The people there was so amazing we were really taking care of what we were looking for More

by wolfeeva2018

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Shelby Dilla

Helpful 0

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Nov 16, 2023 -

Auto Park Ford responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

November 09, 2023

Dealership Rating

Employee Rating

Best experience I've had at a dealership service department in a very long time. department in a very long time. More

by Kokelso

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Andrew Eger, Rick Kobold, Candy Abbs, Trevor Jensen, Chris "CJ" Johnston, Kiana Green, Josie Parker, John Wade, Bryan Johnson

Helpful 0

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Nov 09, 2023 -

Auto Park Ford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

October 12, 2023

Dealership Rating

Employee Rating

I want to thank services advisor Shelby Dilla for saving me a ton of money on my recent issue. Had thought I needed a 12volt battery replacement for our 2013 C-Max but after talking to me about what was goi me a ton of money on my recent issue. Had thought I needed a 12volt battery replacement for our 2013 C-Max but after talking to me about what was going found out it was a module in the radio that was allowing it to stay on even with everything was shut down, it was going to be over $1500 to get one from Ford she went out of her way and was able to get me an exchange so it only cost $500 very happy with there service. John More

by johnchristinevance

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

Report | Print

Oct 13, 2023 -

Auto Park Ford responded

John, Thank you for your business and this review. We're happy to hear Shelby and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

September 22, 2023

Dealership Rating

Employee Rating

Great people and great service. Work was done in an efficient time. Glad I went to them Work was done in an efficient time. Glad I went to them More

by t3barrow

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

Report | Print

Sep 24, 2023 -

Auto Park Ford responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Shelby met your expectations. Thank you again for choosing Auto Park Ford, we look forward to having you as one of our valued customers for many more years to come!

August 15, 2023

Dealership Rating

Employee Rating

Hi They are very polite and are willing to work with any schedule you may have. I would recommend them to friends and family. schedule you may have. I would recommend them to friends and family. More

by HONDAACE

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Shelby Dilla

Helpful 0

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Aug 15, 2023 -

HONDAACE responded

They are very polite and are willing to work with your schedule. I would recommend them to famiky and friends. I was very satisfied.

Aug 16, 2023 -

Auto Park Ford responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

August 03, 2023

Dealership Rating

Employee Rating

Always friendly and helpful in every way. Always going the extra mile for me. Excellent service. Always going the extra mile for me. Excellent service. More

by jpriest1953

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

Report | Print

Aug 03, 2023 -

Auto Park Ford responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

Aug 07, 2023 -

jpriest1953 responded

Thank you for being there for me

August 02, 2023

Dealership Rating

Employee Rating

They sold me a car I really like for a price I can afford and didn't pressure me into a car I couldnt. and didn't pressure me into a car I couldnt. More

by mfraim

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Trevor Jensen

Helpful 0

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Aug 03, 2023 -

Auto Park Ford responded

Thanks for sharing about your experience with Auto Park Ford. Trevor, Shelby, and our team appreciate your business and hope to see you again soon!

Aug 03, 2023 -

mfraim responded

$$$

July 27, 2023

Dealership Rating

Employee Rating

Jose and John were very friendly and professional! Jose did a great job explaining everything to me. Jose did a great job explaining everything to me. More

by recherk500

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Laura Yoder, Jose Lopez, John Wade

Helpful 0

Report | Print

Jul 28, 2023 -

Auto Park Ford responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

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