Shelby Dilla
Shelby Dilla at Auto Park Ford
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Shelby Dilla

Service Writer

Auto Park Ford

1820 South Centreville Rd
Sturgis, MI 49091

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4.9
43 Reviews
4.9

43 Reviews

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43 Reviews of Shelby Dilla

September 05, 2024

Dealership Rating
Employee Rating

They did a good job picked it up on time and returned in a reasonable amount of time More

by PEGASUSDRAG8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 05, 2024

Auto Park Ford responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with our team and don't hesitate to let us know if we can be of further assistance.

September 03, 2024

Dealership Rating
Employee Rating

The service department has a great team and was very helpful with my car troubles. Rick was very nice and knowledgeable. Jose helped me get my new Escape that I love. More

by Sally
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 03, 2024

Auto Park Ford responded

Thanks for sharing about your service experience with Auto Park Ford. We appreciate your business and hope to see you again soon!

September 03, 2024

Dealership Rating
Employee Rating

The service department has a great team and they helped me with my car troubles. Rick was very helpful. Jose helped me get my new Escape. More

by Sally
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 03, 2024

Auto Park Ford responded

Sally, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our service team, and we look forward to working with you again.

August 27, 2024

Dealership Rating
Employee Rating

Love the care they take and super friendly people. My car gets the very best checkups from top to bottom More

by renasjoholm
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Candy Abbs, Chris "CJ" Johnston

Aug 27, 2024

Auto Park Ford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

August 21, 2024

Dealership Rating
Employee Rating

I don't usually fill these out. Shelby gets the job done! Excellent customer service. She kept me in the loop every step of the way! More

by pcatudal
Recommend Dealer
Yes
Aug 22, 2024

Auto Park Ford responded

Thank you for choosing Auto Park Ford. Your feedback and rating mean a lot to us. We're glad Shelby and our team were able to help, and we hope to see you again!

August 17, 2024

Dealership Rating
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This is a considerate, timely dealership that values your time as much as their own. More

by SPENCER_CAT27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 18, 2024

Auto Park Ford responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Auto Park Ford!

August 06, 2024

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Employee Rating

They are very friendly people and they wash your vehicle at no charge and give you updates on the vehicle More

by tkretschman
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Candy Abbs

Aug 06, 2024

Auto Park Ford responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

July 30, 2024

Dealership Rating
Employee Rating

Shelby Dilla was so helpful & courteous to me when I had a “service engine light” on my 2024 Ford Escape. She knew exactly what to do & I was on my way in 5 minutes! Great job! ⭐️⭐️⭐️⭐️⭐️ More

by madrosos
Service Communication
Recommend Dealer
Yes
Jul 30, 2024

Auto Park Ford responded

Thank you for taking the time to share your thoughts on working with Shelby and our service team. We're glad to hear we delivered such a great experience!

June 27, 2024

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Employee Rating

We were traveling through and my check engine light came on and we stopped at Auto Park to see if they could check it out. Shelby were extremely helpful and was able to read the code to determine the probl More

by dabrown1949
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rich

Jun 28, 2024

Auto Park Ford responded

Thanks for sharing about your experience with Auto Park Ford. We appreciate your business and hope to see you again soon!

June 20, 2024

Dealership Rating
Employee Rating

Great service, nice people, accommodating, everyone always has a good attitude, lots of joking. Appreciative More

by TJENNETT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Candy Abbs

Jun 21, 2024

Auto Park Ford responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Auto Park Ford. We look forward to having you as one of our valued customers for many more years to come!

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