Shelby Dilla
Shelby Dilla at Auto Park Ford

Shelby Dilla

Service Advisor

Auto Park Ford

1820 S Centerville Rd
Sturgis, MI 49091

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4.8
102 Reviews
4.8

102 Reviews

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102 Reviews of Shelby Dilla

October 17, 2026

Dealership Rating
Employee Rating

Another amazing service. Fast and efficient. No surprises. I will continue to have all my service done with Auto Park ford. More

by TBAXTER2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 17, 2026

Auto Park Ford responded

Your note about fast, efficient service delivered without surprises highlights what we aim for in every visit. We’re honored you’ll continue to choose us for service on your Ford F-150.

October 13, 2026

Dealership Rating
Employee Rating

Very friendly and knowledgeable a great pleasure to work with Very good service department and dealer ship More

by tkretschman
Recommend Dealer
Yes

Other Employees Tagged: Shelby Dilla

Oct 13, 2026

Auto Park Ford responded

Knowing that your service visit was both friendly and informative means a lot to us. It was a pleasure working with you on your Ford F-150.

October 12, 2026

Dealership Rating
Employee Rating

Had pick up & delivery, no personal interaction. Associate did advise when vehicle was done & found 2 items that needed addressed. More

by peppermintpatti4
Recommend Dealer
Yes

Other Employees Tagged: Shelby Dilla

Oct 14, 2026

Auto Park Ford responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

October 06, 2026

Dealership Rating
Employee Rating

Service did great job. Shelby was very helpful. Thanks to everyone there. They got everything done so I could take vehicle home when needed. More

by AB
Recommend Dealer
Yes

Other Employees Tagged: Shelby Dilla

Oct 06, 2026

Auto Park Ford responded

Knowing that Shelby’s help and our quick turnaround let you take your Ford home when needed means a lot to our service team. Your praise for Shelby and everyone’s effort is truly appreciated. We look forward to caring for your Ford again whenever you need us.

September 30, 2026

Dealership Rating
Employee Rating

Shelby listen to me and answered all my questions and concerns. She made sure everything was fixed and I was happy with the service!! Thank you Shelby More

by rndsms
Recommend Dealer
Yes

Other Employees Tagged: Shelby Dilla

Sep 30, 2026

Auto Park Ford responded

Knowing that Shelby’s attentive answers and care put you at ease means a lot to our service department. We’re glad the repair on your Ford F-150 met your expectations and left you fully satisfied. Shelby appreciates your kind words and looks forward to assisting you again.

September 30, 2026

Dealership Rating
Employee Rating

Wonderful They listen my concerns and showed me the old part that was replaced Right More

by rndsms
Recommend Dealer
Yes

Other Employees Tagged: Shelby Dilla

Sep 30, 2026

Auto Park Ford responded

Hearing that our team listened to your concerns and showed you the replaced part means a lot to us. We’re glad we could replace your part with full transparency during service on your Ford F-150.

September 22, 2026

Dealership Rating
Employee Rating

Great place, great team and great service. Love all the staff especially all the parts dept. More

by sjones48
Recommend Dealer
Yes

Other Employees Tagged: Seth Snyder

Sep 22, 2026

Auto Park Ford responded

Knowing that the service on your Ford F-150 met your expectations is rewarding. Thank you for your kind words about our parts department; they mean a lot to us.

September 21, 2026

Dealership Rating
Employee Rating

The entire service department is fantastic. I have worked with them all and they know me by name. Fix issues I don’t even know about and they do their best to allow me to have a great experienc More

by TBAXTER2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 21, 2026

Auto Park Ford responded

Proactive maintenance is at the heart of how our service department operates, so we’re pleased we could address issues on your Lincoln Aviator before they surfaced. Hearing that our team greets you by name and makes every visit enjoyable means a great deal to us.

September 19, 2026

Dealership Rating
Employee Rating

The dealership did a great job on my scheduled appointment and returning my vehicle and a clean and tidy. More

by wrapsmart8109
Recommend Dealer
Yes

Other Employees Tagged: Shelby Dilla

Sep 20, 2026

Auto Park Ford responded

Hearing that your appointment went smoothly and that we returned your Ford F-150 clean and tidy means a lot to our service team. Thank you for the five-star rating.

September 16, 2026

Dealership Rating
Employee Rating

We took our truck in for a recall, Auto Park Ford repaired the recall in a timely manner ?? More

by kathy.padget.rcs
Recommend Dealer
Yes

Other Employees Tagged: Shelby Dilla

Sep 16, 2026

Auto Park Ford responded

Knowing the recall repair on your Ford F-150 was completed so promptly means a lot to our service department. Your five-star rating and kind words are truly appreciated.

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