Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Shelby Torres
Shelby Torres at Frank Boucher Kia Volkswagen of Racine

Shelby Torres

Sales Consultant

Frank Boucher Kia Volkswagen of Racine

9601 Washington Ave #100
Racine, WI 53406

Contact Me
4.4
14 Reviews

Dealership Experience

2 yrs, 3 mos

Industry Experience

2 yrs, 3 mos

4.4

14 Reviews

Write a Review

14 Reviews of Shelby Torres

July 03, 2025

Dealership Rating
Employee Rating

They were very helpful in my experience. Truly happy with everything and will come back again if needed. More

by DFRAPPY2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lee McGee, Brandon Greeley, Kylie Anderson, Sawyer Dillon, Daniel Schultz

Report | Print
Jul 03, 2025

Frank Boucher Kia Volkswagen of Racine responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Brad Sawatske General Sales Manager 262-886-2886

July 03, 2025

Dealership Rating
Employee Rating

Helpful and very nice. Explained things in simple terms and was very informative and willing to match what I needed. More

by HEAVEN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brandon Greeley, Sawyer Dillon

Report | Print
Jul 03, 2025

Frank Boucher Kia Volkswagen of Racine responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Brad Sawatske General Sales Manager 262-886-2886

June 24, 2025

Dealership Rating
Employee Rating

Shelby was great to work with and made the car buying experience easy! We'd recommend Shelby to others. More

by DODDS.KRISTIN
Recommend Dealer
Yes

Other Employees Tagged: Shelby Torres

Report | Print
Jun 24, 2025

Frank Boucher Kia Volkswagen of Racine responded

Thanks for sharing about your experience with Frank Boucher Kia Volkswagen of Racine. We appreciate your business and hope to see you again soon! Brad Sawatske General Sales Manager 262-886-2886

June 23, 2025

Dealership Rating
Employee Rating

Great dealership to buy a auto from I bought 4 auto from that dealership Thankyou More

by MATSNFIVE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lee McGee, Nicholas Schouten

Report | Print
Jun 23, 2025

Frank Boucher Kia Volkswagen of Racine responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Brad Sawatske General Sales Manager 262-886-2886

June 19, 2025

Dealership Rating
Employee Rating

Not happy about Boucher holding out about not having a 2nd key that ended up costing almost $500 per there recommendation. More

by MIKEBYCHOWSKI65
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Report | Print
Jun 23, 2025

Frank Boucher Kia Volkswagen of Racine responded

Mike, we're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly, or let us know the best way to contact you, and we will reach out. Brad Sawatske General Sales Manager 262-886-2886

June 18, 2025

Dealership Rating
Employee Rating

There were a handful of challenges throughout our buying process. I’m not sure I would buy from here again. More

by CANDPKRIEN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Brandon Greeley , Robin

Report | Print
Jun 21, 2025

Frank Boucher Kia Volkswagen of Racine responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Brad Sawatske General Sales Manager 262-886-2886

June 17, 2025

Dealership Rating
Employee Rating

The entire team was knowledgeable about their products and services. Everything went smoothly with the purchase and delivery of my vehicle. More

by ERICHAUKE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nicholas Schouten, Kyle Miller

Report | Print
Jun 17, 2025

Frank Boucher Kia Volkswagen of Racine responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Brad Sawatske General Sales Manager 262-886-2886

June 15, 2025

Dealership Rating
Employee Rating

From that first call, Shelby stood out — he was patient, respectful, and incredibly informative. He took his time walking me through every detail I needed without ever making me feel rushed or pressured. More

by komid10
Recommend Dealer
Yes
Report | Print
Jun 15, 2025

Frank Boucher Kia Volkswagen of Racine responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Frank Boucher Kia Volkswagen of Racine. Brad Sawatske General Sales Manager 262-886-2886

June 15, 2025

Dealership Rating
Employee Rating

Very quick about finding and getting the car I wanted when they did not have one on the lot More

by JILLA.WILKEN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Report | Print
Jun 16, 2025

Frank Boucher Kia Volkswagen of Racine responded

Hi Jilla: Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Frank Boucher Kia Volkswagen of Racine are glad to have you as a customer. Brad Sawatske General Sales Manager 262-886-2886

June 13, 2025

Dealership Rating
Employee Rating

Thank you Shelby and Sawyer for your assistance with our new Kia Soul. We really enjoy it. More

by leannastopar
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sawyer Dillon , Thank you to the employees who put our license plates on.

Report | Print
Jun 13, 2025

Frank Boucher Kia Volkswagen of Racine responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Brad Sawatske General Sales Manager 262-886-2886

1
2

Dealership Inventory (375 Vehicles)

new 2026 Kia Sportage car, priced at $34,216
2026 Kia Sportage
new
Nebular Blue exterior
Automatic
All-wheel Drive
$34,216
View Details
new 2025 Volkswagen Atlas Cross Sport car, priced at $50,435
2025 Volkswagen Atlas Cross Sport
new
Deep Black Pearl exterior
Automatic
All-wheel Drive
$50,435
View Details
new 2025 Volkswagen Atlas car, priced at $45,572
2025 Volkswagen Atlas
new
Mountain Lake Blue Metallic exterior
Automatic
All-wheel Drive
$45,572
View Details
new 2025 Mazda CX-5 car, priced at $30,783
2025 Mazda CX-5
new
Jet Black Mica exterior
Automatic
All-wheel Drive
$30,783
View Details
new 2025 Kia Niro car, priced at $33,108
2025 Kia Niro
new
Runway Red exterior
Unknown
Front-wheel Drive
$33,108
View Details
used 2019 Mazda CX-5 car, priced at $22,395
2019 Mazda CX-5
used
Jet Black Mica exterior
Automatic
All-wheel Drive
$22,395
View Details
View All Inventory