Shelley Barr | Page 75

Good service and salespersons Friendly sales person and a very good deal on an excellent car. Good service record and longevity of a dealership. Definitely work the trip and money. Friendly sales person and a very good deal on an excellent car. Good service record and longevity of a dealership. Definitely work the trip and money. More

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Great experience! For the first time I was not stressed out about buying a car. Shelly gave us an opportunity to trial several vehicles, so I was able to compare them a For the first time I was not stressed out about buying a car. Shelly gave us an opportunity to trial several vehicles, so I was able to compare them and make a decision I am very happy with. Overall the Arlington Heights store provides very friendly and most important, no pressure buying experience. Also, financing was amazing, Carrie was able to get us good rate, providing professional and fast service. More

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The Red Rose I am changing my rating and rewriting this because I have had issues with my Buick Verano and Sullivan GMC does not take any ownership or responsibili I am changing my rating and rewriting this because I have had issues with my Buick Verano and Sullivan GMC does not take any ownership or responsibility. They have pointed fingers and blamed me. When I bought the car they bragged about how they have great customer service in the service department and I completely disagree. I have had issues with all four tires which they say is my fault. In the five cars I have owned I have never hit a curb or had ANY issues with tires. When I called I never was able to talk to Lou nor did he respond to the two voicemails I have left. Also I had a WE OWE YOU from them when I purchased the car which I went in to get fixed. They said they fixed it... yet I am still driving with the same issue. I don't have all the time in the world to continuously go in to get things "fixed" nor should I have to. I am not happy with SULLIVAN GMC because they lie. My first review was this below... I never thought I would be buying another car just less then two months after my purchasing last car. After being in a horrible accident which left my car totaled Aug 22, 2017 I was dreading the car buying process again. Greatfully I was fortunate to find Shelley who gave my "red rose". Shelley made this process painless and joyful, two words I never thought I'd use for describing a dealership. Pricing, process, and quality on my new Buick was better then I could have ever asked for. Thank you Shelley and Lou for this great experience! More

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New car purchase Shelley took us through the process without issues. She knows what she is doing from putting a package together, to setting up the car electronics. Shelley took us through the process without issues. She knows what she is doing from putting a package together, to setting up the car electronics. More

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Purchased an Encore Just "by chance" we stopped in Sullivan's to look at cars. We've never purchased a Buick before so this was our first experience with a Buick automob Just "by chance" we stopped in Sullivan's to look at cars. We've never purchased a Buick before so this was our first experience with a Buick automobile. We were fortunate to meet with Shelley Barr. Shelley spent two days and numerous hours assisting us. She came in early to meet with us and educated us on the various Buick styles and also let us drive several cars. Not once were we pressured or rushed in our search. She was knowledgedable, helpful, friendly and certainly anticipated and took care of every question and concern we expressed. We appreciated her selling style and would recommend her to our children and friends. The entire Sullivan experience was four star quality and we look forward to working with their service department. Thank you Shelley! Also, even though we were there till late evening, tired and anxious to get home, we soon became energized after our finance meeting with Mike O'Connell, a fellow Irishman. What a great guy! Both he and Shelley are worthy of high praises! More

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Great Dealership! We just leased our 3rd Buick from Sullivan. We decided to wait for the 2018 Buick Enclave and it was worth it. Dan was very honest and trustworthy a We just leased our 3rd Buick from Sullivan. We decided to wait for the 2018 Buick Enclave and it was worth it. Dan was very honest and trustworthy and a pleasure to work with. Shelley closed the deal and was very knowledgeable about the vehicle (even though it was only 1 day old.) Carrie made the finance part quick and easy. I highly recommend Sullivan Buick if you are looking for an easy car buying experience. More

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A pleasant car buying exxperience This was the best car buying experience we've ever had. Shelley was very informative and took enough time to make sure we understood everything. This was the best car buying experience we've ever had. Shelley was very informative and took enough time to make sure we understood everything. More

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excellent experience we are so happy with our buick enclave, thank you shelley for showing us this beauty, being so sweet & understanding of our needs. mike b. was also a we are so happy with our buick enclave, thank you shelley for showing us this beauty, being so sweet & understanding of our needs. mike b. was also a pleasure to work with, treated us like family. thank you to mike o. & brian for all the help!! we appreciate your patience during our buying experience. truly exceptional service all around with the sullivan team that will have our continued business! More

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Shelley Barr helped me again and was wonderful . Shelley Barr was fantastic like 3 months ago, 2nd vehicle. The store is an awesome place to purchase buicks. The service dept is excellent also. I am Shelley Barr was fantastic like 3 months ago, 2nd vehicle. The store is an awesome place to purchase buicks. The service dept is excellent also. I am very happy with Shelley Barr and the staff. More

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Best vehicle shopping experience ever! I was looking to buy a car ASAP because my fiancé totaled her car. As I pulled up Shelley was already walking out the door to greet me. She was very f I was looking to buy a car ASAP because my fiancé totaled her car. As I pulled up Shelley was already walking out the door to greet me. She was very friendly and welcoming. She was very patient and communicated very well. She helped get us in a beautiful new car with very minimal dealer stress! Mike Bott was also friendly and man this staff really knows how to make you feel at home! and not to mention Mike O'connell in the finance dept. he was so informative and a SOX fan! YESSSS! Overall I recommend this place to anyone and everyone! Thank you Sullivan Staff! se you soon. Filter the reviews by only negative ones. This dealer is full of lies. If I can delete this review I would. More

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