"Very helpful and accommodating "
First time buying a car basically from the internet. I contacted the dealership on Sunday and was responded to on Sunday. We also did a trade in. I live in Louisiana and this truck was for my son who lives in Jackson, we handled the negotiations by phone and truck was delivered to Jackson three days later and papers were signed. This was probably the easiest car purchase I have ever made. Thanks to all involved.
"Best dealership in the Southeast....."
I don't know why anyone would go to any other dealership other than Walt Massey. I drove those extra few miles from Mobile County to Lucedale and got a fantastic deal on a 2018 GMC SLT 2 Acadia. The staff is very customer oriented, friendly, professional and knowledgeable about each of the vehicles that they sell. Brian Wittmayer was great to work with. He took all the time I needed to understand all of the bells and whistles this new car has. Thanks again Brian!! Anyone that I know, that may be in the market for a new or used car, I'll be sending them to Walt Massey in Lucedale, because I know they won't be disappointed. Top if the line employees that all deserve more than just a 5 star rating.
"Great hometown people. Great service! "
WaltMassey service has always been my favorite dealership. This review asking me to provide you with 25 word minimum is a pain in my rump. Need to change this , in my opinion!
"Awesome as always !"
This is the 7th vehicle that I have purchased within a three year period from Walt Massey Chevrolet. From the Sales Department, Service Department, and the Financing Department , everyone has been very professional and have treated me like I am a part of their family. They are awesome as always !
"New Purchase Repair"
Purchased a vehicle, As Is, but our salesman told us if anything happened to the vehicle within 48 hours, they would make it right. Well, just drive went perfect, but when we left the dealership parking lot and started going down bumpy roads, we heard a noise. Took it back to the dealership, they advised front shocks and after putting it up on the rack, they found several more items that needed repaired, so they fixed them all and didn't charge me a penny.........THAT'S ABSOLUTELY AWESOME.
Since this, I have and will continue to recommend Walt Massey, especially my salesman Dom, for honoring his word and for Walt Massey for being a stand up dealership. Everyone had a positive, energetic attitude and it was refreshing.
"Buying a new SUV"
- Matt R
I went to Walt Massey looking for a third row seating vehicle. David Parnell made it easy, we just told him which cars we were interested in and he brought them right to the door. The whole process was easy and we never felt pressured. I would definitely buy from them again!
"Wonderful experience "
Dominick and the dealership were easy to work with. They didn’t pressure or try to bully like most dealerships do. They were ready to answer questions and make sure we had everything we needed. I will go back and visit him the next time I am ready for a car.
"It was overall a good experience "
When buying a used car the folks doing the car detailing don't do a good job.This is our third vehicle purchased and with money was spent find it nuts they put 15 in the gas tank it definitely wouldn't hurt to fill a person's vehicle up!
"Second Purchase from Walt Massey"
This is the second vehicle I have purchased from Walt Massey (or maybe the third) and I keep going back because of the wonderful people that work there. Everyone is always pleasant, patient, and extremely helpful. This time I purchased a 2018 Malibu...I love everything about it except one thing. I didn't realize it had "Auto Start/Stop". I didn't even know what that was. The salesman mentioned something while we were test driving but didn't make sure that I understood what the feature was and that it couldn't be turned off. That is my only complaint. If I had know I would have purchased a vehicle without it. Other than that the Malibu is an amazing car and it's beautiful! My salesman was very kind and answered all my questions. From what I've read online I'm not the only one unhappy about this feature.
"Excellent service "
The sales consultant and general manager went over and beyond to help find the right vehicle.-We will recommend this dealership and staff to anyone looking for a new vehicle.