Sherry Barbosa | Page 4

This was my first time at Toyota Dartmouth and the people couldn't have been any nicer. Every on seemed to be knowledgeable on the various topics we discussed . I would highly recommend this dealershi people couldn't have been any nicer. Every on seemed to be knowledgeable on the various topics we discussed . I would highly recommend this dealership. More

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Just wanted to let you know that we are already driving our new Highlander and it is beautiful! A quick note about your team…they are fantastic. The service you and they provide make it impossible to our new Highlander and it is beautiful! A quick note about your team…they are fantastic. The service you and they provide make it impossible to even think about going anywhere else for a new car. After talking a bit with Teresa and Gary on Friday and Saturday, we looked at another Toyota dealership to see what we liked and then compared that with your online inventory. I called Teresa later Saturday afternoon with the stock # we hoped to acquire and Monday your most friendly runner delivered the paperwork and new car, then left to return the Rav4. The car is even better than we hoped for. It’s always scary to purchase something like a new car without first seeing it, but we completely trust the guidance all of you at Toyota of Dartmouth provide. The ease of this transition was most helpful as I was helping my younger sister deal with some family issues and would not have been able to get to Dartmouth for a couple of weeks. We are once again beyond impressed with the operations of your business. Utmost Appreciation! More

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First of all, I seldom do any type of rating or reviews, primarily because the service or experience one receives are never really that great, however this dealership & most importantly the salesperson Sean primarily because the service or experience one receives are never really that great, however this dealership & most importantly the salesperson Sean Connolly, who assisted me in the process were both excellent so I had to share my experience. I have been a Honda Accord owner for over 20 years. Been very dedicated to the brand, reputation and dealership, however with over 370,000 miles on my 98 Accord Coupe, it was time to replace. I decided to research Toyota's Camry SE as it gave me all in one package, style, looks, comfort & performance with a complete redesign for 2012. I was a little reluctant about "going over to the dark side" at Toyota, although other family members had already enjoyed theirs for many years. I did my homework, tried several dealerships and salespeople and decided that Toyota of Dartmouth was who I wanted to do busy with. They were just the right size dealership, big enough to provide great amenities & service with a home town feel to their business practice. I met Sherry Barbosa, a sales manager, who was a pleasure to discuss my car search, details and of course the price component with several times. She was very accommodating with responding to every email I sent. Their price was extremely competitive, along with being easy to discuss all its aspects and was fair & reasonable during the negotiation of price. As for the sales person, Sean Connolly, what a gentleman to do business with, professional, very well versed in the details about the Toyota Co. and the vehicle I was interested in. He was also very respectful of the Honda brand and only wanted to earn my business to become a Toyota owner, he was never disparaging about Honda, which I was anticipating may have occurred. On the contrary, he listened attentively to every conversation we had, provided the information and attention I requested, gave me a tour of the dealership's facility, was not a typical pressure salesperson at all. One could see he is very proud to work there, I can see why he has been there over 15 years, which often is not heard of in the car sales business. Well, yes I did purchase the car I was interested in, became a new Toyota owner for the first time all because of the service I received from Sean Connolly. He did make sure I was 100% satisfied with the vehicle he sold me and was always involved whenever I returned to the dealership. I am looking forward now to the vehicle being everything I anticipate for years to come excited about needing service if you can believe that, as the staff I met in the service dept. were exceptional thus far as well. I would certainly recommend Toyota of Dartmouth to all that are interested in a Toyota, but MOST important; you have to ask that Sean Connolly be your salesperson, as he definitely made the difference and the overall new car purchasing experience a great one. We have another Honda in the family and you can rest assured that we will be visiting Sean in the future when it is time to purchase again. He is an asset to this organization, and when it comes to customer service & professionalism he was outstanding. Thank you Sean for making my new car purchases such a pleasant experience. More

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I am very satisfied with Toyota of Dartmouth. The sales staff acquired the vehicle I wanted at the USAA guaranteed price. There were plenty of options available for where I could purchase my vehicle, but I staff acquired the vehicle I wanted at the USAA guaranteed price. There were plenty of options available for where I could purchase my vehicle, but I wanted a local dealership with whom I could develop a long standing relationship with...Thanks Toyota of Dartmouth. Sincerely, Darryl C. Melton More

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It was very pleasant to visit a dealership where there was no pressure in purchasing a car. Sherry was very fair with the car price over the phone and honored that price when my husband and I came to visi was no pressure in purchasing a car. Sherry was very fair with the car price over the phone and honored that price when my husband and I came to visit. Ken was straightforward, respectful, and did not give us a sales pitch, a rarity in this day. He found ways to help us save money on the Toyota 4runner. Dell who did our financial transaction also did not give us any pressure to add more to the car. It was a quick transaction. After a horrible experience at Toyota Middletown, it was really nice have a no pressure sales transaction. Finally a dealership that has figured out how to deal with the consumer!! Nice job Toyota of Dartmouth! More

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We had a very bad experience with Balise Toyota in RI (see my report), so we started to look around. We contacted several dealers in the area, but most did not have what we were were looking for or did (see my report), so we started to look around. We contacted several dealers in the area, but most did not have what we were were looking for or did but were not too friendly on the phone (see my report on Ira's Toyota of Milford). And then I called Toyota of Dartmouth - I was fortunate to talk to Sherry Barboza - who was very nice, courteous and professional. She offered my several solutions, and gave me "no-nonsense" quotes - way below all other dealers in the area. We wanted a Prius III with back up camera and navigation system. They had a car like this We drove to N. Dartmouth the next day and were greeted by Jeff McCabe - who was very friendly, professional, knowledgeable, and no pressure sale. He knew answers to all questions my wife had (to jump ahead, he even programmed our Blue Tooth Cell phones, after we bought the car). We have nothing but praise for Jeff and Sherry My wife loves the car, and I love the deal Highly recommend those guys. And as for me - I will return to any Dealership if Jeff is working there More

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We bought by new 2011 sienna here all the way from CT. We bought by new 2011 sienna here all the way from CT. Initiated the process through Zag, the next day got a call from Paula. We went through the We bought by new 2011 sienna here all the way from CT. Initiated the process through Zag, the next day got a call from Paula. We went through the options and she located a car from a near by dealer, which already had few extras like roof cross bar, mud guard etc. Re-negotiated a reasonable price for the options, and the following day, I bought the car. All through emails and phone. I was pleasantly surprised as there were no other sales pressure, no additional hidden fees. Then Lisa took over to complete the rest of the process. She was very friendly to work with. As we were out-of-state buyers, she kept us informed about the proceedings and was very responsive. Before we took the delivery, she spent closer to 20-30 minutes to go through every features of the car. Patiently answered all the user (dumb) questions. She made sure that we left the parking lot as a happy customer. Not to forget, their Finance Manager Jason was another awesome person to work with. He did the paper work and sent them by FedEx (paid by Dartmouth to and fro) over to CT for my signature. Great Service. I really wish all other Toyota dealers are like this. An open, candid and straightforward transaction. No playing games. Overall, I am really glad that I found this dealership, now I am going to direct all my friends over to Toyota of Dartmouth! More

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Sherry was helpful with my questions when I called. There was no pressure to buy the same day that we looked at the car. It gave us time to think about it. Made us feel very comfortable. Cass was very helpfu was no pressure to buy the same day that we looked at the car. It gave us time to think about it. Made us feel very comfortable. Cass was very helpful with the different option packages we had to choose from at the dealership. Thanks More

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Sherry and Eddie were wonderful! They got me the car I wanted at a very reasonable price. I found the finance person to be rather condescending (despite my excellent credit rating) and pushy. I also thoug wanted at a very reasonable price. I found the finance person to be rather condescending (despite my excellent credit rating) and pushy. I also thought everyone talked a little too much about how important it was to give them top marks on the survey. Those were the only negatives in what was overall a very positive experience. More

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Paula, Sherry and Cass were courteous, helpful, and responsive throughout the process. The internet price was honored and the entire transaction took no time at all. This was the most hassle free car responsive throughout the process. The internet price was honored and the entire transaction took no time at all. This was the most hassle free car buying experience our family has ever had. I referred my daughter to this dealer and she had the same great experience. More

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