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Shianne Gardner
Shianne Gardner at Walt Massey Chevrolet Hattiesburg

Shianne Gardner | Page 6

Service Advisor

Walt Massey Chevrolet Hattiesburg

1501 W Pine St
Hattiesburg, MS 39401

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4.9
64 Reviews
4.9

64 Reviews

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64 Reviews of Shianne Gardner

September 17, 2025

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Employee Rating

#Customer Service is great. Just wish that the mechanic’s would take more pride in their work. More

by galandred
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 22, 2025

Walt Massey Chevrolet Hattiesburg responded

We appreciate your feedback and are glad you’ve experienced great customer service. We’ll share your comments with our team as we’re always working to improve and ensure every part of the experience meets your expectations.

September 13, 2025

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Employee Rating

Overall good. Comfortable waiting area. Shianne was excellent, but you had a couple fellas shooting the breeze with a few customers waiting. More

by douglas.masterson
Recommend Dealer
Yes

Other Employees Tagged: Shianne Gardner

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Sep 15, 2025

Walt Massey Chevrolet Hattiesburg responded

We’re glad you found the waiting area comfortable and that Shianne took great care of you. We appreciate your feedback on the atmosphere and will use it to make sure every visit feels as smooth as possible.

September 11, 2025

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Employee Rating

They do great service and always sat down and explained what they found during the inspection and what each item cost More

by Banky
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Patricia Fowler

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Sep 12, 2025

Walt Massey Chevrolet Hattiesburg responded

We’re glad to hear our team takes the time to explain inspections and costs clearly. Providing transparency and quality service is always our goal!

September 10, 2025

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Employee Rating

The Hattiesburg crew was really helpful and Cassidy was great. I would recommend them 9 out of 10. More

by caseyprine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Patricia Fowler , Cassidy was great

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Sep 12, 2025

Walt Massey Chevrolet Hattiesburg responded

We’re happy to hear the Hattiesburg team took great care of you and that Cassidy made such a positive impression. Thank you for the recommendation!

September 06, 2025

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Employee Rating

Great service and help. Wait time very low. Every body very polite and informative. Thanks. More

by hiltong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Patricia Fowler

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Sep 12, 2025

Walt Massey Chevrolet Hattiesburg responded

We’re happy to know your visit was quick, polite, and informative. Thank you for sharing your experience—we appreciate your kind words!

September 05, 2025

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Employee Rating

Awesome communication, so polite and respectful. Quick to do work and complete in a timely manner. I was real pleased with everything. More

by acreeljr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 05, 2025

Walt Massey Chevrolet Hattiesburg responded

We’re glad to hear you had such a positive experience! Great communication and timely service are what we strive for, and it’s wonderful to know we delivered for you.

September 04, 2025

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Employee Rating

BJ is one of the kindest people I have ever met, very professional and wouldn't rather work with anyone else More

by dennisjoash165
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Patricia Fowler , BJ Fokakis

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Sep 04, 2025

Walt Massey Chevrolet Hattiesburg responded

We’re so glad to hear that! BJ’s professionalism and kindness make him such a valuable part of our team, and it’s wonderful to know he made your experience so positive.

September 01, 2025

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The service was great and it didn’t a long time to get the work done More

by yeslrd2day
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 01, 2025

Walt Massey Chevrolet Hattiesburg responded

We’re glad to hear your service was completed quickly and to your satisfaction. Thanks for choosing us!

August 19, 2025

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Employee Rating

They always do a great job. The people are respectful and knowledgeable with the job. Also the popcorn is the best!! More

by NOEMAIL23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Marc Kubicki, Patricia Fowler, Cassie Moody, Gifford Clary, Trey Pittman, Joshua Sutton, Elijah Quinn , Shaina Boone

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Aug 21, 2025

Walt Massey Chevrolet Hattiesburg responded

We’re happy to hear our team continues to take great care of you and that you enjoy the little extras like the popcorn! Thanks for sharing your kind words.

August 16, 2025

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Employee Rating

I just love her. She’s such a sweetheart!!! She was very easy to talk to as well. More

by robynsmith1173
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Heather McGee, Gifford Clary , Mark Lee. I think. He’s in the room with Shianne

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Aug 18, 2025

Walt Massey Chevrolet Hattiesburg responded

We’re so glad to hear she made your experience such a positive one! Building that kind of connection with customers is exactly what we strive for.

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