Shihab Alhamdani

Terrible Experience, Avoid This Dealership! !! Three weeks ago, I visited this dealership to test drive a car I saw online. During the test drive, I noticed the check engine light was on. Whe !! Three weeks ago, I visited this dealership to test drive a car I saw online. During the test drive, I noticed the check engine light was on. When I brought this up to the salesperson, they assured me it would be fixed and that the car had no serious issues. A week later, I traveled from Cleveland, Ohio, to purchase the car. I paid the full price with no discount, as none was offered. After completing the payment, I took the car and drove away, but within 10 minutes, the check engine light came on again. I immediately returned to the dealership and informed them. I also requested to speak with a manager. The manager claimed they would fix the issue and took the car to their service department. After an hour, they told me the oxygen sensor had been replaced, and there were no other problems. Trusting their word, I began my journey back to Cleveland. Unfortunately, once I got home, the check engine light came on again. I tried reaching out to the dealership multiple times, but no one responded. Frustrated, I took the car to my own mechanic. After inspecting the car, my mechanic discovered the dealership had installed an illegal, faulty sensor to temporarily mask the problem instead of properly fixing it. This negligence cost me an additional $400 in repairs, and my car was in the shop for a week. I emailed and messaged the dealership about this, but they ignored me completely. This was one of the worst experiences I’ve ever had. The customer service is nonexistent, and they clearly don’t care about their customers. I deeply regret purchasing from this dealership and strongly advise others to stay away. More

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Only the best, 5 Star for Shihab, we flew in from out the country and Shihab was patience through the entire process the country and Shihab was patience through the entire process More

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Great service,very friendly and fast service Go see him you wouldn’t regret it you wouldn’t regret it More

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I was very impressed with my car thank you guys for thats car thank you car thank you More

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