Shiva Lawton
Shiva Lawton at Scott Honda of West Chester

Shiva Lawton

Honda Service Advisor

Scott Honda of West Chester

706 Autopark Blvd
West Chester, PA 19382

5.0
61 Reviews
5.0

61 Reviews

Write a Review

61 Reviews of Shiva Lawton

March 01, 2026

Dealership Rating
Employee Rating

Allen Ma was extremely helpful, informative, communicative, and courteous. He did everything he promised to do, and more. More

by amkirk0
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eric Roig, Allen Ma

Mar 02, 2026

Scott Honda of West Chester responded

Thank you for sharing your positive experience! I'm glad to hear that Allen Ma provided you with excellent service.

February 17, 2026

Dealership Rating
Employee Rating

Very efficient ( runs on time for appointments ) , staff is friendly and knowledgeable . Waiting area is roomy 8 comfortable with free coffee. Shiva was awesome in explaining work done on my car and upcomin More

by Nancyraimcguire8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 17, 2026

Scott Honda of West Chester responded

Thank you for your positive review! We're so glad to hear that you appreciate our efficient service, friendly and knowledgeable staff, comfortable waiting area, and Shiva's excellent explanations. We strive to provide a great dealership experience, and we appreciate your feedback.

October 15, 2025

Dealership Rating
Employee Rating

I have purchased at least 5 vehicles from Scott Honda over the years. They are the best team I have ever dealt with over 50 years of car buying. I highly recommend Scott Honda for both new and used car s More

by oldjoe1028
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Oct 15, 2025

Scott Honda of West Chester responded

We appreciate your continued support and are committed to exceeding your expectations every time. Thank you again for your 5-star rating!

September 26, 2025

Dealership Rating
Employee Rating

Scott Honda always provides excellent service. The service was completely quickly. I really like how the service advisor keeps you updated about your service. More

by fasylvestri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 29, 2025

Scott Honda of West Chester responded

Thanks for leaving us a 5-star review about our on-time service. We’re happy to learn we met your expectations. We appreciate that you chose Scott Honda.

September 16, 2025

Dealership Rating
Employee Rating

Brought my car in for service. The check in process was fast and easy. Scott Honda had all the needed information. The waiting area is comfortable and coffee was available for all More

by Vincenzo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 17, 2025

Scott Honda of West Chester responded

At Scott Honda, we believe that our customers deserve nothing but the best, and we’re committed to delivering just that.

August 08, 2025

Dealership Rating
Employee Rating

Always attentive to the needs of my vehicle and Shiva was excellent! Professional, caring and helpful. More

by Barb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 11, 2025

Scott Honda of West Chester responded

We take our customer reviews to heart, so we're super grateful for your stack of 5 stars!

May 06, 2025

Dealership Rating
Employee Rating

Another delightful service experience with Shiva. She always takes the time to thoroughly explain the work required, provides me with an accurate quote, and stays in touch throughout the service proc More

by Mike C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 06, 2025

Scott Honda of West Chester responded

We've got a special team in this service center— they put the focus where it belongs, on YOU, our valued customers. So we are super excited to receive your five stars.

March 23, 2025

Dealership Rating
Employee Rating

Excellent service staff that continue to exemplify courtesy, professionalism, integrity and transparency. Highly Recommend Scott Honda More

by jennhara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Wisler

Mar 24, 2025

Scott Honda of West Chester responded

Thank you so much for taking the time to leave us a glowing 5-star review! We’re thrilled to hear you had a positive experience and look forward to serving you again.

December 24, 2024

Dealership Rating
Employee Rating

Scott Honda service is great they do awesome job in taking care of cars and customers. They do excellent job every time I recommend More

by dineshjay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Collins, Vaughn Reese, Marc Stewart , Mo Ablan, Mark Cantino, Melissa Manganello, John Rooney, Matthew Trostle, Adam Vargas

Dec 27, 2024

Scott Honda of West Chester responded

That's our goal! Thanks for taking the time to share that we earned your high mark for excellence. We value your stars.

December 11, 2024

Dealership Rating
Employee Rating

My 2024 CRV was in for a recall. I arrived early. My loaner was ready for me. It was a very easy drop off/pickup experience. I think their service team works very efficiently. More

by Pat C
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 12, 2024

Scott Honda of West Chester responded

That's our goal, Pat. Thanks for taking the time to share that we earned your high mark for excellence. We're celebrating you.

1
...

Dealership Inventory (211 Vehicles)

new 2026 Honda Ridgeline car, priced at $47,745
2026 Honda Ridgeline
new
White exterior
9-Speed Automatic
AWD
new 2026 Honda HR-V car, priced at $33,755
2026 Honda HR-V
new
Green exterior
CVT
AWD
new 2026 Honda HR-V car, priced at $29,605
2026 Honda HR-V
new
White exterior
CVT
AWD
new 2026 Honda Accord car, priced at $31,890
2026 Honda Accord
new
Black exterior
CVT
FWD
new 2026 Honda Passport car, priced at $51,600
2026 Honda Passport
new
White exterior
10-Speed Automatic
AWD
new 2026 Honda Ridgeline car, priced at $49,145
2026 Honda Ridgeline
new
Gray exterior
9-Speed Automatic
AWD