
Shiva Lawton
Honda Service Advisor
Scott Honda of West Chester
706 Autopark Blvd
West Chester, PA 19382
58 Reviews
Write a Review58 Reviews of Shiva Lawton
September 26, 2025
Scott Honda always provides excellent service. The service was completely quickly. I really like how the service advisor keeps you updated about your service. The service was completely quickly. I really like how the service advisor keeps you updated about your service. More
September 16, 2025
Brought my car in for service. The check in process was fast and easy. Scott Honda had all the needed information. The waiting area is comfortable and coffee was available for all The check in process was fast and easy. Scott Honda had all the needed information. The waiting area is comfortable and coffee was available for all. Service was done promptly. I dealt with Shiva who was very professional. More
May 06, 2025
Another delightful service experience with Shiva. She always takes the time to thoroughly explain the work required, provides me with an accurate quote, and stays in touch throughout the service proc She always takes the time to thoroughly explain the work required, provides me with an accurate quote, and stays in touch throughout the service process. She’s incredibly personable and professional. Her final words to me were, “Give me a call next time you have a service need.” I left feeling truly appreciated. This level of service and attention justifies a higher service cost, as I know I’m receiving quality service from quality people. It’s worth it. More
March 23, 2025
Excellent service staff that continue to exemplify courtesy, professionalism, integrity and transparency. Highly Recommend Scott Honda courtesy, professionalism, integrity and transparency. Highly Recommend Scott Honda More
Other Employees Tagged: Chris Wisler
December 24, 2024
Scott Honda service is great they do awesome job in taking care of cars and customers. They do excellent job every time I recommend taking care of cars and customers. They do excellent job every time I recommend More
Other Employees Tagged: Joe Collins, Vaughn Reese, Adam Vargas, Marc Stewart , Mo Ablan, Mark Cantino, Melissa Manganello, John Rooney, Matthew Trostle
December 11, 2024
My 2024 CRV was in for a recall. I arrived early. My loaner was ready for me. It was a very easy drop off/pickup experience. I think their service team works very efficiently. I arrived early. My loaner was ready for me. It was a very easy drop off/pickup experience. I think their service team works very efficiently. More
October 20, 2024
I've serviced my Honda vehicles at Scott Honda for many years. I appreciate that the service advisors take time to explain each line item upfront and answer any questions. There are several spacious years. I appreciate that the service advisors take time to explain each line item upfront and answer any questions. There are several spacious waiting areas and a cafe for people to hang out or work while their vehicles are being worked on. More
September 08, 2024
We had a great experience with our sale and service at Scott Honda. Calvin in Sales and Shiva in Service went above and beyond. Highly recommend. Scott Honda. Calvin in Sales and Shiva in Service went above and beyond. Highly recommend. More
Other Employees Tagged: Calvin Schlotfeldt , Melissa Manganello
August 14, 2024
Another totally satisfactory service visit. Nick H got everything right, the shuttle was timely and the charges were fair. Thanks, Scott Guys. Nick H got everything right, the shuttle was timely and the charges were fair. Thanks, Scott Guys. More
Other Employees Tagged: Nick Huntoon