Shiva Lawton
Shiva Lawton at Scott Honda of West Chester

Shiva Lawton | Page 3

Honda Service Advisor

Scott Honda of West Chester

706 Autopark Blvd
West Chester, PA 19382

5.0
61 Reviews
5.0

61 Reviews

Write a Review

61 Reviews of Shiva Lawton

February 21, 2023

Dealership Rating
Employee Rating

This is the second automobile that we have purchased in the last two years from Scott Honda. Gregory Cole has been our salesman for both purchases. He is an outstanding salesman and and has an exceptiona More

by johnmack787
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gregory Cole, Rob Gill

Feb 24, 2023

Scott Honda of West Chester responded

Hi John, thanks for taking the time to share your thoughtful feedback with our team. No doubt, we'll be celebrating Greg's hard work to earn your total satisfaction! From sales to service, we're grateful for your continued trust. And we look forward to welcoming you back :)

January 09, 2023

Dealership Rating
Employee Rating

West Chester is the only place I will ever take my car for service. Super thorough and very friendly service department. Thanks to Genero and Shiva for taking such good care of my car today. More

by Marydudley06
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Genaro Cordero

Jan 10, 2023

Scott Honda of West Chester responded

Thank you, Mary, for your continued trust! For sure, our team is committed to 5-star care for you and your vehicle. We appreciate each opportunity to earn your total satisfaction.

December 14, 2022

Dealership Rating
Employee Rating

I have always had good experience at this dealership both buying a car or having a car serviced More

by jraftery
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 20, 2022

Scott Honda of West Chester responded

We're grateful for your continued trust! Thank you for being our guest, and sharing your 5-star feedback with our team!

December 12, 2022

Dealership Rating
Employee Rating

Outstanding customer service nice waiting area very pleasant service reps a wonderful environment would return for service again More

by Coop
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 13, 2022

Scott Honda of West Chester responded

Thanks for being our guest! We're glad the comfort and convenience of Scott Honda made your service visit a 5-star success. We'd be happy to welcome you back any time :)

December 09, 2022

Dealership Rating
Employee Rating

Shiva Shahriari was my service tech this AM for a just a minor issue. She was very kind, honest, and made the experience very simple and pleasant. More should be like her. Thank you for excellent custome More

by MC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 12, 2022

Scott Honda of West Chester responded

Thank you for being our guest! We're so glad you enjoyed an easy, stress-free service visit. It's awesome to learn Shiva delivered thoughtful customer care, earning your total satisfaction. That's always our goal :) We look forward to welcoming you back!

December 05, 2022

Dealership Rating
Employee Rating

Very helpful staff and nice dealership. Had to come in on a leaking tire valve stem. Used the Express station. Nice waiting room and all staff were positive cheerful people. No high press More

by 1957porschespeedster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 08, 2022

Scott Honda of West Chester responded

Thanks for being our guest! We're so glad to hear your service visit was a 5-star, smooth-sailing success :) It's absolutely our goal to make your maintenance needs easy through honest, reliable service.

November 22, 2022

Dealership Rating
Employee Rating

I always get good service when I take my car in for any reason. The people are also always friendly and helpful. More

by Lhiorth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 23, 2022

Scott Honda of West Chester responded

We appreciate you choosing Scott Honda for all your vehicle needs! We're so glad to hear our friendly team consistently earns your total satisfaction. Thank you for being our guest!

November 08, 2022

Dealership Rating
Employee Rating

My service advisor Shiva S at Scott Honda in West Chester was amazing. She took such good care of all my car issues I couldn’t be happier. Constantly keeping me informed of everything that was going on. She More

by Marydudley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 11, 2022

Scott Honda of West Chester responded

Thank you, Mary, for choosing Scott Honda. It's our goal to earn your trust, so we can continue to help you keep your vehicle running smoothly. We're glad to hear Shiva's 5-star care and attention made your visit a success! We appreciate you.

October 25, 2022

Dealership Rating
Employee Rating

This dealership is awesome- very committed and professional to get you the best service you can possibly get. Shiva was exceptionally knowledgeable and gifted in her communication style, told me t More

by Mohit M.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 26, 2022

Scott Honda of West Chester responded

Mohit, it's awesome to learn the details that made your Scott Honda experience great. We're so glad you noticed our team's commitment to providing the best 5-star service around. Thank you for being our guest, and sharing your thoughtful feedback!

September 29, 2022

Dealership Rating
Employee Rating

Scott Honda in West Chester, Pa is a wonderful dealership!! I reccomend them to anyone!! Their service department is on the ball!! Shiva was so knowledgeable and helpful!!!! She is a great asse More

by Kathy M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 30, 2022

Scott Honda of West Chester responded

Hi Kathy, thanks for sharing your compliments for our team! We appreciate your 5-star recommendation. And it's awesome to learn Shiva made your service visit a smooth-sailing success, earning your total satisfaction. We'll be sure to celebrate her hard work :)

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