Shiva Lawton
Shiva Lawton at Scott Honda of West Chester

Shiva Lawton | Page 4

Honda Service Advisor

Scott Honda of West Chester

706 Autopark Blvd
West Chester, PA 19382

5.0
61 Reviews
5.0

61 Reviews

Write a Review

61 Reviews of Shiva Lawton

September 21, 2022

Dealership Rating
Employee Rating

Shiva in service was helpful and explained the whole process. Waiting accommodations were very pleasant and I was in and out in a timely manner! More

by DYLAN.FEWELL7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 23, 2022

Scott Honda of West Chester responded

Thanks for being our guest, Dylan! We're happy to learn Shiva and our team got you back on the road quickly and safely, earning your 5-star satisfaction. We appreciate your feedback!

September 07, 2022

Dealership Rating
Employee Rating

Very clearly set expectations for what was needed, what the cost would be and how long it would take. More

by Horhayfish
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Sep 08, 2022

Scott Honda of West Chester responded

At Scott Honda, we're committed to honesty and integrity— for sure, our team understands the importance of setting expectations. Thank you for sharing your affirming feedback. We appreciate you!

August 02, 2022

Dealership Rating
Employee Rating

Shiva was my express service advisor. She was very friendly, professional and efficient. Highly recommend her. More

by Gregory Linkowski,MD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Harlan Hanson

Aug 08, 2022

Scott Honda of West Chester responded

Your 5-star compliments mean the world to us, Gregory. Thank you for giving us the opportunity to earn them. For sure, our team is committed to our promise of reliable service with a smile :)

July 26, 2022

Dealership Rating
Employee Rating

Service techs always very helpful. Convenient and fast express service and all options are reviewed prior to work being done. More

by Bnithadj
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Zachary Bruno, Hiep Luong

Aug 01, 2022

Scott Honda of West Chester responded

Quick, easy, and convenient service— that's our promise! We're glad to learn our team delivered, earning your total satisfaction. Thanks for sharing your feedback!

July 23, 2022

Dealership Rating
Employee Rating

Everyone in service dept is extremely friendly and helpful when I come in for service More

by Cpconstable
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Wm. Mark Dennis

Jul 25, 2022

Scott Honda of West Chester responded

We're so glad our friendly team could earn your total, 5-star satisfaction! Thanks for being our guest :)

July 20, 2022

Dealership Rating
Employee Rating

Everyone at Scott Honda is courteous and knowledgeable, and they move you through the express service in a timely manner - with a smile and a free car wash! More

by Lisa99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 25, 2022

Scott Honda of West Chester responded

Service with a smile is the Scott Honda promise— because 5-star customer care is what you deserve as our guest. Thanks for visiting, Lisa. We're so grateful for your feedback :)

July 14, 2022

Dealership Rating
Employee Rating

They are Always very helpful. If you. All they take the time to answer your question. More

by quiltjdk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 14, 2022

quiltjdk responded

Shiva was the most efficient technician I have come across at Scott. She was knowledgeable and very pleasant, answered all my questions. So glad to see so many more women working there. I was also very pleased with the amount of time it took, best ever!

July 12, 2022

Dealership Rating
Employee Rating

I have never been disappointed with the best service. That’s why I bought my second car here. More

by mcorporal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mark Dennis

Jul 14, 2022

Scott Honda of West Chester responded

Thanks for choosing Scott Honda— we're grateful for your continued trust! And we're glad our team has earned your total satisfaction each time you visit. Until your next visit, happy driving!

July 09, 2022

Dealership Rating
Employee Rating

Shiva Shahriari was an excellent service advisor this morning. She was very knowledgeable and has an excellent personality. Thank you fro helping me with my 2018 Honda Accord. Alex S. More

by asoutos
Recommend Dealer
Yes
Jul 11, 2022

Scott Honda of West Chester responded

Thank you, Alex, for choosing Scott Honda! Your thoughtful feedback has made our day :) And it was our pleasure to help you get back on the road in your Accord.

June 21, 2022

Dealership Rating
Employee Rating

Appreciate the professionalism the service team provided and the explanation of the work rendered at check out. More

by jem636
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 21, 2022

Scott Honda of West Chester responded

We appreciate you, and your thoughtful review! Thanks for sharing. Professional service is our guarantee, so you can feel confident choosing Scott Honda every time. We're so grateful for the opportunity to earn your trust and total satisfaction.

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