Shiva Lawton
Shiva Lawton at Scott Honda of West Chester

Shiva Lawton | Page 5

Honda Service Advisor

Scott Honda of West Chester

706 Autopark Blvd
West Chester, PA 19382

5.0
61 Reviews
5.0

61 Reviews

Write a Review

61 Reviews of Shiva Lawton

June 17, 2022

Dealership Rating
Employee Rating

This is one of the best run dealerships that I have ever had the pleasure to experience with excellent sales staff. More

by MK
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Aaron Schmidt , Tomas Dainora

Jun 20, 2022

Scott Honda of West Chester responded

Thanks for being our guest! We're happy to be the team you trust. And it's a huge honor to be considered 'one of the best run dealerships' ever! We appreciate you :)

June 10, 2022

Dealership Rating
Employee Rating

Nice ,friendly, knowledgeable staff, fair prices. I have been dealing with Scott Honda for decades. More

by L-J-HATFIELD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 14, 2022

Scott Honda of West Chester responded

We're so grateful for your support over the years. Thank you for being our guest, and sharing your 5-star feedback. We appreciate every opportunity to earn your total satisfaction.

June 07, 2022

Dealership Rating
Employee Rating

Employees are very well prepared for their job and visits go smoothly. Members of their team are friendly and knowledgeable. I like that they have a good record of your service history. More

by Birder
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 08, 2022

Scott Honda of West Chester responded

We're grateful for your 5-star feedback. Thank you for sharing, and for being our guest! It's always smooth sailing at Scott— we're glad to hear our friendly team made sure your service visit reflected that.

June 06, 2022

Dealership Rating
Employee Rating

I brought my vehicle in with no appointment and Shiva took great care of me and my vehicle. The wait was minimal and service as usual was excellent. I will gladly be bringing my vehicle back. Thank you S More

by chriswisler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 07, 2022

Scott Honda of West Chester responded

We're happy we could earn your satisfaction through 'professional and courteous' care— that's our promise! Thank you, Chris, for giving our team a 5-star shout out. We'll gladly welcome you back as our guest any time :)

June 06, 2022

Dealership Rating
Employee Rating

Location is nice, service is very good, waiting areas are huge and clean, staffs are really nice. Thank you to SHIVA from service dept. She is very nice has a great guest services. More

by Jhutama
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Cliff Ashamole

Jun 06, 2022

Scott Honda of West Chester responded

Thanks for sharing the details that made your visit to Scott Honda so great. It's awesome learning how we can continue to provide 5-star experiences for you. For sure, comfort, convenience, and reliable service with a smile will remain part of our promise :)

June 04, 2022

Dealership Rating
Employee Rating

Told Shiva about the problem with my driver’s side mirror and she looked it up, found there was a known issue, got the part, and scheduled me an appointment. My car was done quickly when I arrived for my ap More

by Ann Schneider
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 06, 2022

Scott Honda of West Chester responded

Thanks for choosing Scott Honda, Ann! It's an honor to be the team you trust. And it means a lot knowing we're worth the trip, especially given the state of these gas prices! We're glad Shiva could get you back on the road quickly and safely, earning your total satisfaction :)

May 28, 2022

Dealership Rating
Employee Rating

Shiva was awesome. Very attentive and helped me save a bit of money in the process! When I first pulled in the advisor present ignored me but Shiva noticed and helped m More

by crupertjr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Harlan Hanson, Geoff Rousak

May 31, 2022

Scott Honda of West Chester responded

Thanks for being our guest, and giving us the opportunity to earn your 5-star satisfaction! At Scott Honda, we're committed to thoughtful service with a smile. And it's awesome learning Shiva's attentive customer care guaranteed your visit was smooth sailing :) We appreciate your feedback!

May 27, 2022

Dealership Rating
Employee Rating

Service department is efficient and thorough. Shiva is knowledgeable friendly. My oil was changed, car washed and I headed home. More

by Donna.carney3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 31, 2022

Scott Honda of West Chester responded

Hi Donna, thanks for being our guest! Your 5 stars mean a lot to us— and we're so glad our friendly team could earn them. It was our pleasure to make your routine maintenance easy through reliable, efficient service. We appreciate you!

May 17, 2022

Dealership Rating
Employee Rating

I’ve been taking my car to Scott Honda for over 10 years. Shiva was by far the best service advisor I’ve ever had. Explained everything to me so I could understand letting me know what was best for my car. I More

by Marydudley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 18, 2022

Scott Honda of West Chester responded

We're proud to be the team you've trusted "for over 10 years," Mary! Thank you for being our guest. Your 5-star compliments have made our day— and Shiva will be happy to learn she's earned your trust. Our team looks forward to welcoming you back in the future! Until then, happy driving :)

May 12, 2022

Dealership Rating
Employee Rating

Great service ! They took care of my tire in record time. Love Scott Honda! Definitely recommend them More

by gregfain
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 13, 2022

Scott Honda of West Chester responded

Thanks for showing our team some love, Greg! We're grateful for your support. And it's awesome to learn our quick, reliable service has earned your total satisfaction. We appreciate you!

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