Showroom Sales | Page 21

Horrible experience. My salesperson, Robert Moldanado, was on his phone the entire time. Showed little interest in anything I asked, drove my car like a crazy person with My salesperson, Robert Moldanado, was on his phone the entire time. Showed little interest in anything I asked, drove my car like a crazy person with no seatbelt, lost my drivers license, barked orders at me, provided only one key fob, pushed me from person to person creating chaos. I wanted to celebrate the purchase I have been worked so hard to afford but instead I left feeling unimportant and belittled. The finance team didn't explain anything, Tony laughed at me when I asked a question about the appraisal of my trade in. I came back to the dealership several times to look for my drivers license. No staff cared, got up to help, reached out to colleagues, or showed any concern. Perhaps they forgot what a nightmare the DMV is. The ONLY bright light in this entire experience is PATRICIA in service. I believe she works for Sonny? She was kind, informative, respectful of my time and answered all of my questions. I stopped by to see Bobby again and once again he was on his phone "getting money" from someone. Didn't care about my questions and I don't think he recognized me. I had my 2012 Prius for 13 years. I plan to have my RAV 4 for at least 10. I am the costumer. I have money to spend. I worked hard for this opportunity. The cost and negotiation is not the issue. The issue is human decency and I saw very little from the staff at Toyota of Hollywood FL. Again, Patricia is wonderful. However, I would NEVER recommend this dealership to anyone. More

by nvblair Verified Customer Verified Customer

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Todo excelente desde que llegas, los recomiendo, son un equipo muy profesional 👍 y excelente atención con equipo muy profesional 👍 y excelente atención con More

by PAMELAROJASREAL Verified Customer Verified Customer

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Great Sales Experience. I ordered a vehicle and it arrived right on time. I would recommend them if you are looking to purchase a vehicle for the best price. I ordered a vehicle and it arrived right on time. I would recommend them if you are looking to purchase a vehicle for the best price. More

by RAYBONGayle Verified Customer Verified Customer

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Excellent, loyal, respectful, professional, understanding, great, patient, caring. Very helpful, knowledgeable about my car. Most of all they work as a team understanding, great, patient, caring. Very helpful, knowledgeable about my car. Most of all they work as a team More

by MS.SANDY305 Verified Customer Verified Customer

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The ser. \n was good this time. I did not have to spend the whole day there today so I was happy about that service. And Danny was a very good help. I like tha \n was good this time. I did not have to spend the whole day there today so I was happy about that service. And Danny was a very good help. I like that guy's always on point. More

by toneth79 Verified Customer Verified Customer

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I had an excellent experience at Toyota of Hollywood and I highly recommend Sandra Molina. She was outstanding- professional, friendly, very knowledgeable and so patient! The entire process felt smooth and I highly recommend Sandra Molina. She was outstanding- professional, friendly, very knowledgeable and so patient! The entire process felt smooth and stress free. More

by TRAUDEL.MCKINNEY Verified Customer Verified Customer

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It’s was a very good experience i really appreciated and i’ll never foget it. i’ll never foget it. More

by piterjmix Verified Customer Verified Customer

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Excelente servicio la atención y la comunicación excelente no tuve que esperar en el lugar ya que me brindaron transporte para mi hogar y luego el transporte para buscar mi carro excelente excelente no tuve que esperar en el lugar ya que me brindaron transporte para mi hogar y luego el transporte para buscar mi carro excelente More

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Very professional very helpful on getting getting new car also gave good information on credit car also gave good information on credit More

by candiceleone Verified Customer Verified Customer

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Me cobraron algo que ellos mismos me dijeron que fuera arreglar sin que yo lo pidiera. arreglar sin que yo lo pidiera. More

by miguel-angelbenitez Verified Customer Verified Customer

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