Showroom Sales
Showroom Sales at Toyota of Hollywood FL

Showroom Sales | Page 223

Showroom Sales Department

Toyota of Hollywood FL

1841 N State Rd 7
Hollywood, FL 33021

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4.4
2,289 Reviews
4.4

2,289 Reviews

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2289 Reviews of Showroom Sales

September 01, 2023

Dealership Rating
Employee Rating

The attention and service was super good all the acessor very attentive to everything I congratulate you More

by NANCITA0929
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Adin Acevedo

Sep 05, 2023

Toyota of Hollywood FL responded

We're so glad to know you had a great experience with our team at Toyota of Hollywood. Your kind words and congratulations mean the world to us!

September 01, 2023

Dealership Rating
Employee Rating

I had a great experience at Hollywood Toyota. My salesman Thomas and the manager, Jose were awesome! I definitely recommend them for your future car, truck, and SUV purchases. More

by takseyinc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Finance Department , Thomas

Sep 05, 2023

Toyota of Hollywood FL responded

We're delighted to know that Thomas and Jose provided you with a great experience at Toyota of Hollywood. Thanks for recommending us! Enjoy your new ride!

September 01, 2023

Dealership Rating
Employee Rating

Fastest process that I have ever experienced! Super knowledgeable! My sales rep rony exceeded my expectations. More

by alexis36camacho
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Adin Acevedo , Rony Guevara

Sep 05, 2023

Toyota of Hollywood FL responded

We're delighted to know that Rony and our team at Toyota of Hollywood could provide you with a quick and knowledgeable service. Thanks for sharing your experience, we appreciate it!

August 25, 2023

Dealership Rating
Employee Rating

Just bought a brand new car and came to have my first service done and what a nightmare. I walk in at 1200pm because that is the time that I made an appointment and my service guy told.me that it would b More

by kcl703
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Toyota of Hollywood Service Department , Brian Singletery would get one star also

Aug 25, 2023

Toyota of Hollywood FL responded

I'm really sorry to read about your experience. It's clear we've fallen short of our commitment to providing efficient and honest service, and for that, I sincerely apologize. We would like the opportunity to make things right if you're willing—please reach out directly so we can discuss this further. Thank you, John Diaz - Service Manager - 954-893-4662

Aug 25, 2023

kcl703 responded

I reached out yesterday and got.no response. Message was.left on your voicemail. NO response back

August 07, 2023

Dealership Rating
Employee Rating

Extremely POOR and waste of time. My 2022 Honda accord sport was stolen in June 2023. I called Toyota of Hollywood and spoke with HAYDEN in which transferred me to his general manager More

by Chelsey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Hayden, Tyler

Aug 07, 2023

Toyota of Hollywood FL responded

Chelsey, I'm really sorry to read about your experience. This is not the level of service we aim for and it's disappointing to know that you didn't receive the follow-up communication promised by our team. We value all feedback as it helps us improve our services, so thank you for sharing this with us. If there's anything else or any other details you'd like to discuss further, please don't hesitate to reach out directly at your convenience. Thank you, James Fallacaro - Used Car Manager - 954-893-4692

July 22, 2023

Dealership Rating
Employee Rating

I was very please. Everyone was so attentive. They answered questions and explained things in a way that I could understand. I would return to do business again there. More

by Etheline
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tarek

Jul 24, 2023

Toyota of Hollywood FL responded

Etheline, thanks so much for the five-star review! It makes our day to know when our Toyota of Hollywood team is making our customers happy. See you down the road!

Jul 24, 2023

Etheline responded

Wonderful service over all.

May 31, 2023

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Employee Rating

I wrote 2 reviews about this dealership. between being pushed into a vehicle that was not ready, then having to spend 2 7 hour days waiting for service and a terrible dent repair and not ev More

by ChristineW
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Toyota of Hollywood Service Department, Finance Department , Bobby Maldonado,

Jun 01, 2023

Toyota of Hollywood FL responded

Christine, we are sorry to hear about the negative experiences you had at our dealership. We are always looking for ways to improve for our guests, and it is disappointing that we have left the wrong impression. We apologize for the lack of communication on our end and would appreciate another chance to speak with you to see what more we can do to make things right. If you are willing, please feel free to reach out. Best, Said Alkhalaf - General Sales Manager - 954-893-4608

Jun 01, 2023

Toyota of Hollywood FL responded

Hello Christine, it is best that you do come in person so this matter can be addressed. Thank you.

Jun 01, 2023

ChristineW responded

I have called over a dozen times including this mornig to your GM Herbie. If I don't get a response, i will be coming in to return the car. You have my number. Call

Jun 01, 2023

ChristineW responded

Who will I ask for? I feel it should be the GM.

December 22, 2022

Dealership Rating
Employee Rating

DO NOT GO NEAR THIS PLACE! !!, my mother in law bought a brand new Toyota in cash from this place and she was cheated and taken advantage of this place Cheats older people and More

by Meir
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Adin Acevedo, Richard Jean-Louis , Camilo Alfonso, Robert Bobe, Frantzy Dabel, Rey Del Rio, Darren Neita, Daniel Rodriguez, Angela Serrano

Dec 22, 2022

Toyota of Hollywood FL responded

Meir, we run our business with transparency and expect the same respect and care for each and every customer, so I'm very concerned to see this feedback. I would like to learn more about what happened here so I can ensure any issues are properly addressed. Please give me a call at your earliest convenience. Thank you, Said Alkhalaf - New Car Manager - 954-893-4608

September 29, 2022

Dealership Rating
Employee Rating

I bought a certified car and 2 weeks later it has no battery when I go to other Toyota dealer they said that the battery was not for that car I call a lot of times whit no answer the service manager is More

by acorzo17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Toyota of Hollywood Service Department , SoN

Sep 30, 2022

Toyota of Hollywood FL responded

We aim for a more seamless buying experience than this and if there was a mistake on our end, I apologize. I will discuss this feedback with my team to ensure a situation like this doesn't reoccur, but I would also like a chance to hear from you directly. I welcome you to give me a call at the number listed below. Thank you, Herbie Lopez - General Sales Manager - 954-893-4606

Oct 03, 2022

Toyota of Hollywood FL responded

I apologize for the trouble you have encountered getting in touch with my team. We would appreciate another chance to speak with you to see what more we can do to resolve this matter. If you are willing, please reach out to John Perdomo, our Parts Manager, at 954-966-2150. Thank you.

Oct 01, 2022

acorzo17 responded

I was call you for two days everybody said me your busy or your not there so I tiered to contact you I call to me seller Julio Medina and told me it’s not responsibility of sales and I have to call Sony I don’t want to talk whit Sony because he’s so rude whit clients

September 21, 2022

Dealership Rating
Employee Rating

Excellent service. They go the extra mile to cover all areas that may need adjustment and return the car clean and presentable. More

by MagMisha
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Edwin

Sep 21, 2022

Toyota of Hollywood FL responded

Thank you for the great review! We are thrilled to hear that you had a successful purchase experience working with the Toyota of Hollywood team. Drive safely, and we hope to see you again down the road!

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