Showroom Sales
Showroom Sales at Toyota of Hollywood FL

Showroom Sales | Page 227

Showroom Sales Department

Toyota of Hollywood FL

1841 N State Rd 7
Hollywood, FL 33021

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4.4
2,287 Reviews
4.4

2,287 Reviews

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2287 Reviews of Showroom Sales

December 12, 2018

Dealership Rating
Employee Rating

Exelent Very polite people, exceptional customer service very helpful, and diferent opportunities to pick from, thanks for the service given most recommend fo More

by Jclp74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Finance Department , Frantzy Dabel

December 06, 2018

Dealership Rating
Employee Rating

Excellent Service Recently traded in my car at Toyota of Hollywood for a new one and was given great service that I’ve never received from any other car dealership. Ro More

by Matthew J.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Finance Department , Robert Perez, Francesca

November 12, 2018

Dealership Rating
Employee Rating

Excellent car buying experience! A+++ Greatest car buying experience ever! Highly recommended! Salesman: Mohsen Shirdel did an outstanding job on providing me with a smooth and pleasant ca More

by NelsonJesus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mohsen Shirdel

July 19, 2018

Dealership Rating
Employee Rating

The Best in Sales I was helped in buying a new car by Bruno Ruiz. He was very professional and made my experience with Toyota of Hollywood a great one. There was no h More

by Tony G.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Toyota of Hollywood Service Department , Bruno Ruiz; Brian Singletary

May 14, 2018

Dealership Rating
Employee Rating

TRICKS, LIES AND DECEPTION ABOUND AT TOYOTA OF HOLLYWOOD I received my true car certificate and telephoned the salesman named Mr. Crockett at Toyota of Hollywood, Florida. I asked the salesman to confirm t More

by AACPalmettoBay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Richard Jean-Louis , Robert Bobe, Mr. Crockett

May 14, 2018

Toyota of Hollywood FL responded

I am very sorry you encountered this experience at out dealership. We have already opened a ticket with True Car as they have listed incorrectly the price of the 2015 Subaru Outback for $2488 the correct price is $24,888 as shown on our website. These errors seldom happen and I sincerely regret it has not been corrected in a timely fashion. We do not have access to make changes on True Car's website. https://www.toyotaofhollywood.com/inventory/used-2015-subaru-outback-all-wheel-drive-sport-utility-4s4bsenc0f3262493 I am sorry you were not informed of this pricing error prior to your visit. We always honor all True Car Certificates and in this case there was an error and I can assure you it was not purposely done. Please accept our sincere apologies.

May 15, 2018

AACPalmettoBay responded

The Toyota of Hollywood response conveniently omits the fact that its employee and salesman, Mr. Crockett, told me, in response to my questions of the low sales price on the True Car Certificate, that he had asked a supervisory salesperson about the pricing error and was authorized to tell me that Toyota of Hollywood would honor the certificate. I asked Mr. Crockett several times to confirm this on five telephone calls with him, until he told me "I've already told you 14 times that we will honor the True Car certificate." He told me to make sure to bring the True Car Certificate and then said: "If you don't believe me, then don't come by." Mr. Crockett's actions were hurtful and purposeful, causing me to drive one hour on Mother's Day to Toyota of Hollywood to purchase the car for an indigent family member who does not have any means of transportation. Incidentally, he was and remains heart-broken over the incident. As a former judge and federal prosecutor, I am frankly shocked that a Toyota dealer would engage in such trickery, deception, and lies. Toyota of Hollywood should be ashamed and Mr. Crockett should be fired.

May 06, 2018

Dealership Rating
Employee Rating

Complain about referral fee Your sales rep Luis Sifonte is a HUGE LIAR. He offers $100 to customers if a referral is sent to him. My husband sent more than 3 referrals and neve More

by Lizzy6275
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
May 09, 2018

Toyota of Hollywood FL responded

I regret this experience took place. This associate is longer affiliated with our dealership and that has been for quite some time. Is it possible that this occurred at his current place of employment? We hope you reconsider us as a Dealership as his actions do not reflect our policies regarding referrals. Thank you for your feedback and I am sorry to hear about this.

May 07, 2018

Toyota of Hollywood FL responded

Hello, we do not have an employee here by that name. Is it possible that you are confusing dealerships by chance?

August 28, 2017

Dealership Rating
Employee Rating

Sales I bought my car from Danny Hanif he is a very nice person to deal with and he gave me very good customer service I would recommend him to see More

by Fq
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Danny hanif

Aug 28, 2017

Toyota of Hollywood FL responded

Thank you very much for your rating and feedback. We appreciate your business and congratulations on your purchase.

June 18, 2017

Dealership Rating
Employee Rating

Five star Lo mejor de todos los dilers de carro el número uno en todo excelente siempre llevo a mis amistades alla es el diler más capaz y mejor de toda la flor More

by Diango
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 21, 2017

Toyota of Hollywood FL responded

Muichas gracias por tomarse el tiempo de compartir su experiencia. Felicidades.

March 13, 2016

Dealership Rating
Employee Rating

Low quality car I bought a used certified 4Runner 2013, it's only 45.000 miles and the 2 front doors power lock are broken already, the dealership says it's too late More

by Reychavez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Mar 16, 2016

Toyota of Hollywood FL responded

I am sorry Mr. Chavez about your experience here at our dealership. We want all of our customers to be completed satisfied with their purchase. I am not familiar with your transaction regarding the date of purchase and whether there was warranty on your vehicle purchase. Please feel free to reach out to James Fallacaro the Used Car Director at 954-893-4692 to get the details on your purchase date. We have a 30 day return policy we can review with you also, Thank you.

February 25, 2016

Dealership Rating
Employee Rating

Flexible After speaking with Herby from Toyota of Hollywood was very honorable and straightforward. They honored all their commitments and turned out to be a n More

by Blue3615
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Adin Acevedo , Kelly

Apr 18, 2016

Toyota of Hollywood FL responded

Thank you for taking the time to leave a review. We're so glad you had a good experience with us. We value your feedback and are happy to hear you are enjoying the new car. Let us know if you need anything at all.

Feb 25, 2016

Toyota of Hollywood FL responded

Dear Valued Customer, We sincerely regret you encountered a disatisfactory experience at our dealership. Your feedback is very important to us, as it allows us to better ourselves and service our customers automobile needs. We would like to counsel and coach the sales asssociate that assist you during your visit. Please reach to our GM Steve Ostrove directly at 954-893-4623 to review the details of your visit. Thank you.