Sid Waldrop | Page 11

"Fast, Fair and Transparent" motto for a reason! The service I've experienced has been phenomenal. So far a very positive experience! YES! Someone actually says this about a Auto Dealership! The service I've experienced has been phenomenal. So far a very positive experience! YES! Someone actually says this about a Auto Dealership! First of all, it’s hard to have a “good” experience when purchasing a vehicle, it’s just not set up for enjoyment. I have purchased multiple new vehicles and I can count on one hand “having a good experience”. This is the ONE single positive experience with Pat Lobb McKinney Toyota. I explained that I had been through the “process” with another dealership (closer to home) and walked away very disappointed in the experience. I would have continued with the "local" dealer but they sold the Tundra we were interested in. I found Patt Lobb McKinney Toyota during my search for similar vehicle. Thank goodness I found them. In the process of finding the right Tundra (Husband wanted a very specific one!) we uncovered that my perceived concerns were in fact, what I will call, shady tactics "local" dealership used to "hide" added charges/fees. Sadly, the average consumer's mistrust of dealerships is sometimes validated. Not with Pat Lobb McKinney Toyota!! The crew we worked with makes Pat Lobb McKinney Toyota THE needle in the dealership haystack! Thank you Thomas "Spike" Lipscomb, Sid Waldrop & super kudos to John Baldwin. You guys ROCK! I look forward to the delivery of our vehicle and continuing this relationship. (I think momma needs a new car now!) I look forward to experiencing your service department. (We're 35 miles from McKinney!) I have high hopes that experience is every bit as positive. You got big shoes to fill against the Sales Team I work with!! PLEASE visit Patt Lobb McKinney Toyota! Don't even bother going elsewhere. They live up to their motto!! Rachel & Jerry Stetzer Rockwall, Texas More

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Great deal from a great dealership I was search of a quality suv they had an Acura being a primary Toyota dealership I was a little hesitant at first. But Sid was the game changer his c I was search of a quality suv they had an Acura being a primary Toyota dealership I was a little hesitant at first. But Sid was the game changer his customer service and transparency made the difference. And I got a great deal that nobody else could match. More

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good experience I would recommend Sidney Waldrop. The experience was a good one, low hassle and efficient. We bought a pre-owned Corolla for our teenage son. I would recommend Sidney Waldrop. The experience was a good one, low hassle and efficient. We bought a pre-owned Corolla for our teenage son. More

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Awesome Experience Right when we walked in, it was such a great experience! Sidney Waldrop was our sales guy and he was just amazing to work with! We had an amazing ex Right when we walked in, it was such a great experience! Sidney Waldrop was our sales guy and he was just amazing to work with! We had an amazing experience! More

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Wonderful Dealership Wonderful dealer, honest, informs everything upfront. Bought 2015 Camry LE from Pat Lobb , the customer service rep Sid Waldrop was professional and d Wonderful dealer, honest, informs everything upfront. Bought 2015 Camry LE from Pat Lobb , the customer service rep Sid Waldrop was professional and delivered car within 3 hrs, he explained about the car spec, price, extras and offer etc. Would recommend this dealership if anyone want to buy Toyota. More

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Fast and Honest-Go see Sid Waldrop I did my research online. Sid had my choices ready to test drive and I was driving my new Tacoma in 90 minutes. Thanks guys! I did my research online. Sid had my choices ready to test drive and I was driving my new Tacoma in 90 minutes. Thanks guys! More

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Really really wanted to like this dealership First, let me say i really like Pat Lobb and their green LEED building and have successfully used them for service on my other Toyota. So when we star First, let me say i really like Pat Lobb and their green LEED building and have successfully used them for service on my other Toyota. So when we started shopping for a new Prius V Two, we really expected to buy from them as they are also the closest dealer for us. We started out through the USAA car buying service. We got a certificate saying we were guaranteed at least $3092 off the base sticker and a referral to Pat Lobb, and were under the impression this would provide a no BS approach, not the typical retail car sales approach. Sadly that was not the case. My husband was contacted by Sid and we made an appt to go see a new Prius V in the Two trim with a few additional options. We didn't not want a lot of options so that car was great. Sid was nice enough and let us drive the car but somewhat condescending, explaining to us that a hybrid has both gas and electric power. Gosh, really, maybe that's why it's called a hybird? He needs to get better at tuning his spiel based on the knowledge level of his buyer. Things went downhill after the drive. First there was the "Are you going to buy the car today?" spiel. Second, "This the best price we can do. $2700 off that car's sticker." Stupidly we didn't take the certificate along so couldn't remember the exact number we got from USAA but knew it was better than that but when we asked were told this is the best price they could do. There was a $1000 rebate or 0% financing on the car. Sid actually did the Go get the manager routine and the manager whose name I can't remember was even more insulting. You need the 0% financing that will save you $4800 in finance charges. Well we had %1.49 approved at USAA which carries about $900 over the life of a 60 month note, so it's really a wash, you just have to decide what's a better deal for you as a consumer. Manager tried to tell us you'd have to get a finance rate below %0.9 or you'd be upside down on that. We pretty much ignored that info and left. If you are going to tell someone they can save $4800 in finance charges it might be better to first understand how much they are actually looking at in finance charges. Went home, looked at the USAA certifcate ($3092) off and sent Sid an email telling him we expected at least that off the sticker since it was "guaranteed" and that since the car did have some port options and dealer options above the base sticker you actually have room to come off the price even more since all the options, esp. dealer's options have very generous mark up in them. Sid did not respond, instead left my husband a voice mail about other cars to look at. Ultimately we went to another dealer to look at a used Prius V. While there, we liked the salesman and his no nonsense approach and agreed to look at some new ones with him. He searched inventory for a V Two with the homelink mirror which we did like and the only one in the DFW area was the same one we drove at Pat Lobb. He quoted us a price $500 below Pat Lobb's price. We worked it all out, they traded Pat Lobb for the car and went and got it. Finance guy there was no BS, asked if we would let him finance the car if he could beat the %1.49. We said OK, if there is no drama involved. He made one call, got us %1.39, we did the paperwork and were out of finance in 30 mins. That's they way to sell cars to informed consumers. Treating them like idiots who cannot do math is not. More

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