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Simon Freese
Simon Freese at Marvin K. Brown Buick GMC

Simon Freese | Page 2

Service Manager

Marvin K. Brown Buick GMC

1441 Camino Del Rio South
San Diego, CA 92108

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4.7
17 Reviews
4.7

17 Reviews

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17 Reviews of Simon Freese

August 08, 2026

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Employee Rating

Was in for regular service. They are always finished on time and treat me like a valued customer. I recommend them to all my friends and family More

by BellaSpotts
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 08, 2026

Marvin K. Brown Buick GMC responded

We're glad the service on your Cadillac XT5 stayed on schedule and made you feel valued. Hearing that you recommend us to friends and family means a lot to our team.

August 06, 2026

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Employee Rating

Another service in the books, thank you for taking care of my truck when needed. More

by Dsertrat22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sean

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Aug 06, 2026

Marvin K. Brown Buick GMC responded

Our service team is pleased we could take care of your GMC 3500 when you needed us. Your kind words and five-star rating mean a lot to our service department.

August 06, 2026

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Oscar was very friendly and helpful for service. He told us what was performed on the car before check out. More

by Yoshi
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Oscar

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Aug 06, 2026

Marvin K. Brown Buick GMC responded

Knowing that you felt well-informed about the work performed on your Cadillac CTS before checkout means a lot to our service team. Your kind words about our friendly, helpful approach and your five-star rating are greatly appreciated.

July 30, 2026

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Employee Rating

Alex was awesome. Quick, accurate, friendly, helpful with credit application suggestion and next warrantee service scheduled. More

by Duane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 30, 2026

Marvin K. Brown Buick GMC responded

Thank you for sharing your experience with your GMC HUMMER EV service. We’re delighted the process was quick, accurate, and friendly, and that our credit application suggestion and scheduling of your next warranty service were helpful. Simon and the team appreciate your five-star rating and look forward to assisting you again.

July 30, 2026

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Employee Rating

Excellent service friendly staff and fast service. Great communication from service department this is my dealership now More

by rosales_08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 30, 2026

Marvin K. Brown Buick GMC responded

Thank you for sharing your five-star experience. It’s great to hear our staff provided friendly, fast service and kept you informed during your GMC Sierra 1500 visit. We’re honored to be your preferred service center.

July 28, 2026

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Employee Rating

Really great, so great, some would say the greatest, probably me, truly great, everybody knows it. More

by Jaxonfitch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Toby Grin, Jade Zeigler, Anthony Chapparone

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Jul 28, 2026

Marvin K. Brown Buick GMC responded

Your enthusiastic feedback about your Cadillac CT5 service made our day. We’re thrilled to know the experience was outstanding from start to finish. Thank you for trusting us with your vehicle.

July 26, 2026

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Employee Rating

MkB stated they reserved a car for us for our service recall repair to be completed. Upon arrival, there was no reservation and had to wait an hour to get a vehicle. More

by Mkbsince2009
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Print
Jul 30, 2026

Marvin K. Brown Buick GMC responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

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