Simon Freese | Page 2

You need more customer service reps on the weekends. One customer representative is not enough for the customers on saturdays. Cashier, young man on Saturday, what's very helpful? And also he assisted One customer representative is not enough for the customers on saturdays. Cashier, young man on Saturday, what's very helpful? And also he assisted me on learning the features of my car. More

by BISHOP Verified Customer Verified Customer

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I've been to a host of GM dealers in the city and keep coming back to MKB because of the service they provide. coming back to MKB because of the service they provide. More

by prerunin554 Verified Customer Verified Customer

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Guy doesn’t have people’s skills he’s rude , actually worst I have been to if customer service is like this I I don’t recommend anyone to go here , very unprofessional worst I have been to if customer service is like this I I don’t recommend anyone to go here , very unprofessional More

by Omar Ali Verified Customer Verified Customer

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Service was great and very thorough. But, like all dealers, expensive. Free car wash was nice. But, like all dealers, expensive. Free car wash was nice. More

by Andy Verified Customer Verified Customer

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Excellent customer service and atención to all details in my service, plus to myself as a customer thankyou. my service, plus to myself as a customer thankyou. More

by alberto1962.cj Verified Customer Verified Customer

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After my first visit I was disappointed, only after contacting a manager was it fixed , the service dept could not find that I had purchased my car at that dealership, after much frustration I left but contacting a manager was it fixed , the service dept could not find that I had purchased my car at that dealership, after much frustration I left but called to speak to the service manager and sales manager on Monday , and they found my vehicle with no issue .. More

by debrasuev Verified Customer Verified Customer

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Great attention and service! I have been very happy with their availability and quality of work. Their staff is very assertive in the vehicle"s diagnostics and their work it of I have been very happy with their availability and quality of work. Their staff is very assertive in the vehicle"s diagnostics and their work it of excellent quality. More

by ringwave69 Verified Customer Verified Customer

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They were awesome great customer service very friendly. I’ll make sure I get my wallet. Would be happy to tell all my friends about them. I’ll make sure I get my wallet. Would be happy to tell all my friends about them. More

by tom.aylotttom Verified Customer Verified Customer

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Service writer Remy is an outstanding representative for the dealership. Unfortunately, she doesn’t do the work. It’s done by technicians who do shoddy work, leaving screws loose on the air filter box, eve the dealership. Unfortunately, she doesn’t do the work. It’s done by technicians who do shoddy work, leaving screws loose on the air filter box, even after being told to not check the air box because they left the screws loose the last time they touched it. Talking to the service manager did no good as he promised to look into it and never bothered to contact me with the results of what he discovered. The dealership refused to replace an inner fender liner that had failed a third time because I was 20 miles over my 36,000 mile warranty. They told me I would have to pay for it when it was clearly a defective design. More

by GW Verified Customer Verified Customer

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Remy really makes the experience easier. Great communication and always very timely. 5 stars! Will be back. Great communication and always very timely. 5 stars! Will be back. More

by gmc1986gmc30 Verified Customer Verified Customer

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