Sina Heydarian

My experience was mixed—professional and responsive remotely, but lacked fee transparency, creating trust challenges until final negotiations. remotely, but lacked fee transparency, creating trust challenges until final negotiations. More

by TIMOTHY.TRAUTZ Verified Customer Verified Customer

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Almost walked out, was told locked in at 10٪. Then loan was written with ²miles not 65k on it increased loan %. Was a huge mistake. Also the $1,700 forced To jack is xx and 2 bottles in a box Then loan was written with ²miles not 65k on it increased loan %. Was a huge mistake. Also the $1,700 forced To jack is xx and 2 bottles in a box what a Joke that was not funny. Then I was owed a key. My salesperson should have been proactive and within a day or 2 reached out and let me know got me my key. Here it is weeks later I text him Friday and now Sunday and haven't heard key is in. He said would let me know. Crickets. I would never recommend this salesperson or dealership! Was very unsatisfied! I just bought a 2020 in December and had a wonderful experience at Gunther Kia. Your experience was "The Sharks". Wish I could write differently! Maybe I will get a call this week about my key. Not great customer service! I was under the guy to find a car and had to find one, since had been without a car for 3 months. If had had more time would have looked at another dealership. But for the milage and year, I decided to deal with iT compared to be "IN LOVE WITH IT!" ALSO was advertised as a CERTIFIED PREOWNED only to then get there and was not! There were several little things like that that added up to the POOR EXPERIENCE!, compared to it could have been very pleasant! More

by JASONWOOL Verified Customer Verified Customer

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These guys are awesome. Made everything simple and great customer service. I would buy from them again. Made everything simple and great customer service. I would buy from them again. More

by qroe07 Verified Customer Verified Customer

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Great experience, everybody honest and friendly, no shady sales tactics or being pushy. Worked with Junior and Sina. sales tactics or being pushy. Worked with Junior and Sina. More

by alex_borella Verified Customer Verified Customer

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Sina was very helpful and very professional. I would definitely recommend working with him to find your new car. I would definitely recommend working with him to find your new car. More

by lvanhecke3 Verified Customer Verified Customer

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Very dishonest group of sales and finance personnel very attentive until they collect your money after that unavailable been given the run around for 3 weeks now to get a key I paid for Will be taking lega attentive until they collect your money after that unavailable been given the run around for 3 weeks now to get a key I paid for Will be taking legal action no one will answer your calls More

by dalepalomino Verified Customer Verified Customer

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Sina was very straightforward and easy to work with throughout the process . Appreciate the efficiency and timeliness of all those involved. throughout the process . Appreciate the efficiency and timeliness of all those involved. More

by angel.almaguer Verified Customer Verified Customer

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Greet customer service. Attention to detail is a plus. They work as a whole team to make the process of buying a car very smooth. Attention to detail is a plus. They work as a whole team to make the process of buying a car very smooth. More

by malfaro1206 Verified Customer Verified Customer

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He did a fantastic job on taking care of me and making sure that everything was good he is very professional sure that everything was good he is very professional More

by gemafreddy Verified Customer Verified Customer

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It was a great experience dealing with Sina Heydarian and Frank Rodriguez. They made the car buying experience quick and seamless. This is the second car I buy from them but it won’t be the last! Frank Rodriguez. They made the car buying experience quick and seamless. This is the second car I buy from them but it won’t be the last! More

by ADMIN50 Verified Customer Verified Customer

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