Sonic Automotive
Sonic Automotive at Jordan Ford

Sonic Automotive

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Jordan Ford

609 E. Jefferson Blvd.
Mishawaka, IN 46545

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4.7
102 Reviews
4.7

102 Reviews

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102 Reviews of Sonic Automotive

February 08, 2026

Dealership Rating
Employee Rating

Had a great experience. Just walked in to look at a Bronco on the lot. Dave was really helpful and inviting. Not a pushy salesman very nice and helpful. Took it for a te More

by jonathanvandenburgh
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dave

Feb 13, 2026

Jordan Ford responded

Thank you so much for taking the time to write this amazing review. We pride ourselves on providing top-notch customer service and we are thrilled to hear that you had a great experience with Dave.

February 07, 2026

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Employee Rating

Team was awesome, they had no problem getting the information requested, working to find specific vehicles at other dealerships, and working financing scenarios. No pressure during sales discussions More

by rtkelly6
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Feb 13, 2026

Jordan Ford responded

Thank you for your kind words! Our team takes pride in delivering exceptional service and meeting our customers' needs.

February 01, 2026

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Excellent service was performed and repairs were completed on time and within budget. The auto was returned clean and looked as good or better than new. More

by mueller11035
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Feb 05, 2026

Jordan Ford responded

Thank you for your glowing review! It's our goal to provide top-notch service and exceed your expectations.

February 01, 2026

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Tanner took very good care of my daughter's vehicle. He explained everything to me that he did and the mechanic also explained it. They were very kind and showed me respect. More

by Willie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tanner Grummel

Feb 05, 2026

Jordan Ford responded

Thank you for your kind words! Our team is dedicated to providing top-notch service and we're glad Tanner and the mechanic were able to take good care of your daughter's vehicle.

January 31, 2026

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This has been my very first experience here at Jordan Ford. Joshua has been very helpful: they were very busy but they evaluated what needed to be done and then set aside a day for me to take my RV in f More

by geo747bro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joshua

Feb 06, 2026

Jordan Ford responded

Thank you for your kind words! We're so glad that Joshua and our team at Jordan Ford were able to provide you with excellent service for you.

January 27, 2026

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Employee Rating

Quick easy friendly. Brought my nephew with me just so he could see what customer service looks like More

by oatiend
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Jan 30, 2026

Jordan Ford responded

Thank you for the great review! We strive to make every customer's experience quick, easy, and friendly.

January 24, 2026

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Whole team was great. No pressure at all. Nothing was rushed. Explained options for leasing or taking a loan out. Gave all rebates available. Anything extra was written do More

by MitPhi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 28, 2026

Jordan Ford responded

Thank you so much for your kind words! We are thrilled to hear that our team provided you with a pressure-free and informative experience.

January 17, 2026

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Employee Rating

They say that they perform the multi point inspection with the Works oil change. I had my car in there 2 or 3 times over the last year and they never said anything about the parking light that has been b More

by Pam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Mikaela Kelly

Jan 23, 2026

Jordan Ford responded

Thank you for your feedback. We’re sorry to hear about your concerns regarding the multi-point inspection and understand why this would raise questions. We’d appreciate the opportunity to review this further and address your concerns directly. Please contact us at 888-869-8689 so we can assist.

January 13, 2026

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Employee Rating

Service is always efficient and love the on line scheduling. I always receive a full explanation of service and needs! More

by drjulieortega
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

January 11, 2026

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Employee Rating

Fast, nice facilities, Mikaela was thorough in the review of the service and the valet option. More

by pmcnarney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mykela Kelly

Jan 13, 2026

Jordan Ford responded

Thank you for sharing your experience! We're delighted to hear that our facilities and Mikaela's thorough review met your expectations. We hope to see you again soon!

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