Sonic Automotive
Sonic Automotive at Jordan Ford

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Jordan Ford

609 E. Jefferson Blvd.
Mishawaka, IN 46545

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4.7
150 Reviews
4.7

150 Reviews

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150 Reviews of Sonic Automotive

July 24, 2026

Dealership Rating
Employee Rating

The people who work here are always nice. Always explain everything thoroughly. There's never a bad time at this dealership. Feel so comfortable there. More

by schecter127
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 26, 2026

Jordan Ford responded

It's great to hear that our team has made you feel so comfortable, and we appreciate you continuing to trust us with your business.

July 24, 2026

Dealership Rating
Employee Rating

Great reliable, fast, consistent service. Service Department reps are awesome to work with. Highly recommend this dealership. More

by LJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mykaela-Service Rep

Jul 26, 2026

Jordan Ford responded

Thank you for the kind words and the recommendation. We're glad the service team has consistently taken good care of you.

July 23, 2026

Dealership Rating
Employee Rating

Took in for recall and they put black tape to hold widow in until parts come in and it’s been like three months.it’s ridiculous….black tape kinda not good and looks awful More

by Robbybaby123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jul 29, 2026

Jordan Ford responded

Hello, We regret to hear you have had this experience with us, and we apologize for any frustration. Please reach out to us directly at 888-869-8689 so we can work to resolve this situation.

July 09, 2026

Dealership Rating
Employee Rating

Excellent service. Very easy scheduling-same day as I called I got in that afternoon. Everything was explained very well and I liked the video of the technician explain More

by rharrys
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 10, 2026

Jordan Ford responded

Same-day scheduling and clear communication from our team are things we take pride in, so it's great to hear the experience reflected that. We appreciate you choosing Jordan Ford and look forward to seeing you next time.

July 07, 2026

Dealership Rating
Employee Rating

Jordan Ford always takes great care of us and strives to meet our needs. Truly great service! Always. David Rose was wonderful and De’angelo went above and beyond finding a deal that worked best for us. And More

by chinadoll95
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 09, 2026

Jordan Ford responded

Thank you for the kind words and for continuing to trust Jordan Ford. We're glad the whole process felt smooth from start to finish.

July 01, 2026

Dealership Rating
Employee Rating

Very nice! Kyle was extremely courteous and explained everything. I will definitely recommend Jordan to anyone who needs to service their vehicle. More

by ruthicarrillo.ofs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kyle

Jul 03, 2026

Jordan Ford responded

Kyle is a great representative of what we aim for in our service department, and we appreciate you sharing this. We look forward to being your go-to for vehicle service.

June 21, 2026

Dealership Rating
Employee Rating

Scheduling my oil change online was easy and straightforward. Getting checked in was smooth and everyone was welcoming. As a woman, anything having to do with car maintenance gives me anxiety More

by Adipert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tanner

Jun 22, 2026

Jordan Ford responded

It's great to hear the experience felt comfortable and respectful from start to finish. That kind of environment is something we take seriously, and we hope to see you again for your next service visit.

June 18, 2026

Dealership Rating
Employee Rating

Very sorry to see just how far the service dept has Fallon over the years, It seems that everyone is very disorganized and is almost afraid to interact with the customer too much. I guess that I was u More

by tom072159
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Jun 23, 2026

Jordan Ford responded

Thank you for your feedback. We're sorry to hear that your recent service experience did not meet your expectations. We understand your concerns regarding communication and the level of service you received. Please contact us directly at 888-869-8689  so we can discuss your experience further.

June 17, 2026

Dealership Rating
Employee Rating

A very nice and awesome dealership to get your vehicle worked on service department is great More

by Hotpapa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 20, 2026

Jordan Ford responded

Thank you for the kind words about our service department; we're glad the experience was a good one.

June 14, 2026

Dealership Rating
Employee Rating

We have been using Jordan Ford for many years for vehicle purchased and service work, they go above and beyond for their customers! I would highly recommend them for your vehicle needs! More

by jimbricky
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Wendy Burns, Mike ( technician), Brandy , DeAngelo

Jun 17, 2026

Jordan Ford responded

Thank you for your continued loyalty and for recommending us. We're glad to have earned your trust over the years.

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