Sonic Automotive
Sonic Automotive at Jordan Toyota

Sonic Automotive

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Jordan Toyota

920 E. Jefferson Blvd.
Mishawaka, IN 46545

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4.7
109 Reviews
4.7

109 Reviews

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109 Reviews of Sonic Automotive

June 11, 2026

Dealership Rating
Employee Rating

Prices for Service are a tad high but the Customer Service is always good. For example, my 30,000 mile oil change was $702 yesterday. More

by connjames32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Payton

Jun 12, 2026

Jordan Toyota responded

We appreciate your feedback about our customer service team. Please give us a call to discuss your service experience in more detail.

June 09, 2026

Dealership Rating
Employee Rating

customer service was great. He updated me on what was going on as my car was getting serviced. More

by dealerRater
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 10, 2026

Jordan Toyota responded

We appreciate your feedback about the service experience. Clear communication during service visits helps ensure everything goes smoothly.

June 09, 2026

Dealership Rating
Employee Rating

Sales Executive, Cheli Gutierrez, was very personable and made the ordering of a new Toyota Hybrid Rav4 a pleadant expience. Also, the fianancial manager was very thorough in explaining those details as well More

by John
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 10, 2026

Jordan Toyota responded

Thank you, John! We're glad Cheli and our finance team made your RAV4 Hybrid ordering experience smooth and pleasant.

June 04, 2026

Dealership Rating
Employee Rating

Excellent, professional service that addressed all my concerns in a timely fashion. Also, it was a great perk to use massage chair while my car was serviced. More

by Tasha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 05, 2026

Jordan Toyota responded

Thank you, Tasha! We're pleased our team addressed your concerns efficiently, and we're glad you enjoyed the massage chair amenity.

June 02, 2026

Dealership Rating
Employee Rating

My service advisor, Stacey Eades is the best. She explains everything and goes out of her way to make sure it's done right. Will always return for any service. More

by jomomma1957
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Stacey

Jun 04, 2026

Jordan Toyota responded

We're glad to hear about your positive experience with Stacey. Thank you for choosing Jordan Toyota for your service needs.

June 02, 2026

Dealership Rating
Employee Rating

Hassle free service. Lobby had a play area for kids if needed to. Everyone seemed straight forward More

by shadowclark34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 04, 2026

Jordan Toyota responded

Thank you for the feedback about our service and facilities. We appreciate you choosing Jordan Toyota.

May 31, 2026

Dealership Rating
Employee Rating

Morgan was very helpful. She started the application process before I got to the dealership so when I got to the dealership I was ready to sign papers and leave with my brand More

by Irflor2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Morgan Hirschberger

Jun 02, 2026

Jordan Toyota responded

Thank you for sharing your experience with us. We're glad Morgan was able to streamline the process and make your visit efficient.

May 24, 2026

Dealership Rating
Employee Rating

I was in the area when my skid plate came undone. I called and stopped by, and I was quickly helped. The staff was amazing. It’s been a few days, but I believe the person that helped me was named Tho More

by EyeChay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Thomas

May 25, 2026

Jordan Toyota responded

We're glad we could help you out quickly when you needed it. Thomas and our team appreciate your kind words and recommendation.

May 20, 2026

Dealership Rating
Employee Rating

I received wonderful service. My Service Representative Stacey was very thorough and explained the service completed and future service recommendations that will require attention More

by FarwellThomas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Stacey Eads

May 25, 2026

Jordan Toyota responded

Thank you for the positive feedback about Stacey and our service team. We're glad the service process was thorough and informative for you.

May 19, 2026

Dealership Rating
Employee Rating

I had a great experience. The team was friendly, professional, and made the entire car maintenance process smooth. More

by hchan001x
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 22, 2026

Jordan Toyota responded

We're pleased you had such a positive maintenance experience with our team. Thank you for choosing Jordan Toyota.

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