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Sonic Automotive
Sonic Automotive at Jordan Toyota

Sonic Automotive | Page 2

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Jordan Toyota

920 E. Jefferson Blvd.
Mishawaka, IN 46545

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4.7
109 Reviews
4.7

109 Reviews

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109 Reviews of Sonic Automotive

May 17, 2026

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Employee Rating

Excellent assistant service manager (Thomas) who managed to get our vehicle scheduled and serviced one day. The vehicle had a market improvement after the service was performed. More

by jeff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: THOMAS

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May 22, 2026

Jordan Toyota responded

Thank you, Jeff! We're pleased Thomas was able to get your vehicle scheduled and serviced quickly. It's great to hear everything worked out well for you.

May 13, 2026

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Employee Rating

I appreciate the employees are not pushy about service that is recommended. I do however wish that an oil change and inspection wouldn’t take an hour and a half! More

by Nana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 21, 2026

Jordan Toyota responded

Thank you, Nana, for the feedback about our service approach. We understand your time is valuable and will work to improve our service efficiency.

May 09, 2026

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Employee Rating

I have been coming here for many years and always satisfied with the service and the cars I have leased and bought. More

by Jeanne
Recommend Dealer
Yes
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May 21, 2026

Jordan Toyota responded

Thank you for your continued loyalty and kind words! We strive to provide top-notch service and quality vehicles for all of our customers. We look forward to serving you for many more years to come.

May 08, 2026

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Employee Rating

Quick and efficient service. Thorough maintenance checks and great communication. Very happy with my oil change visit. More

by Pete
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 21, 2026

Jordan Toyota responded

Thank you for your review! We're thrilled to hear that you had a great experience with our service. Our team always strives for efficiency and open communication with our customers. Thank you for choosing us for your oil change needs!

May 04, 2026

Dealership Rating
Employee Rating

Terrible ,terrible Terrible terrible Terrible terrible Terrible terrible Terrible terrible Terrible terrible Terrible terrible Terrible….. More

by mavisrogers90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Some lady

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May 19, 2026

Jordan Toyota responded

Hi Mavis, We’re sorry to hear about your frustration and understand how unexpected costs can be upsetting. We appreciate you giving us the chance to resolve things, and we’re glad to have offered a solution. We look forward to welcoming you back for your complimentary oil change and ensuring a better experience moving forward.

May 01, 2026

Dealership Rating
Employee Rating

Tristan Badia helped me with my purchase on my bmw, great guy, very professional, and the best salesman there. More

by nevaehsobieralski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 19, 2026

Jordan Toyota responded

Thank you for your kind words and for choosing our dealership! Enjoy your new BMW!

April 28, 2026

Dealership Rating
Employee Rating

Stacy in the service department always has my back and this is why I am loyal to Jordan‘s service department. We need more people like Stacy. More

by Jo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 16, 2026

Jordan Toyota responded

Thank you, Jo, for your feedback! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

April 27, 2026

Dealership Rating
Employee Rating

Patrick was so helpful putting up with all of our questions and getting us the car we love! More

by hoss46528
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Patrick and the financing guru

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April 26, 2026

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Employee Rating

The service team was professional, courteous and prompt. The text message explaining the services needed and performed is helpful for transparency. Amazing service as always. More

by roederas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chelle

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Apr 29, 2026

Jordan Toyota responded

Thank you for your kind words! We strive to provide top-notch service and transparency for our customers. We are thrilled to hear our team delivered and look forward to continuing to provide amazing service for all your needs.

April 14, 2026

Dealership Rating
Employee Rating

Very easy and pleasant buying experience. Felt like I was able to take my time to decide without being rushed. Good balance of attentiveness without being pushy More

by shicklem
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tristain Badia, Ferrel

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Apr 17, 2026

Jordan Toyota responded

Thank you for the positive review! Your satisfaction is our top priority and we are glad we were able to meet your expectations.

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