Sonya Miller | Page 9

Quick service You have a pleasant, efficient staff and I am always pleased with the service provided to me. I especially like the follow-up calls to make sure I ha You have a pleasant, efficient staff and I am always pleased with the service provided to me. I especially like the follow-up calls to make sure I have no concerns. More

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Always a good experience I always receive top quality service at Bozard which is why I drive from Tallahassee for my service. Very personable, professional, and Mike the Shut I always receive top quality service at Bozard which is why I drive from Tallahassee for my service. Very personable, professional, and Mike the Shuttle Guy is just a bonus! Great Job! More

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Easy process, reliable advise Very pleased with my initial visit. Expect that there will be additional efficiencies now that data is in the system. Sonya was pleasant and professio Very pleased with my initial visit. Expect that there will be additional efficiencies now that data is in the system. Sonya was pleasant and professional. Her recommendations were accurate. This will be the only shop for my truck. More

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Comfortable service center Was greeted quickly by the staff when I arrived. The facility is very clean and comfortable and the service was done quickly with a good explanation w Was greeted quickly by the staff when I arrived. The facility is very clean and comfortable and the service was done quickly with a good explanation when done. More

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Honest service center I am so glad I found this place to get our cars serviced. Here @ Quick Lane, they do not take advantage of you as a customer. They are honest and f I am so glad I found this place to get our cars serviced. Here @ Quick Lane, they do not take advantage of you as a customer. They are honest and friendly. We had two cars serviced at the same time a Tahoe and Monte Carlo. While the cars were getting serviced we went to the mall. Told them if anything else besides the oil needed to be changed needed to be done make a note and we would address it. While servicing the Tahoe they noticed that the battery was not charging like it should and they called us to let us know. So we had them replace it. Sonya was nice enough to apply any coupons they had available as to help us with the unexpected cost. I cant say enough good things about them. Have been going here for about 3 years and they are always great. They have WIFI, snacks, water they treat you like you are at home. Before when going to those quick oil changing places it was always a headache and a hassle. They seem to always find something more that needed to be done - that really didn't need to be done. I felt like they were dishonest just trying to rob me. This is a place you will feel comfortable taking your car. More

by Lynn J Verified Customer Verified Customer

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PERFECT ALL AROUND, WOULD RECOMMEND TO ANYONE I am in sales and customer service roll and speak to hundreds of customers weekly and will tell anyone I know that is car shopping to go to Bozard For I am in sales and customer service roll and speak to hundreds of customers weekly and will tell anyone I know that is car shopping to go to Bozard Ford in St. Augustine. I am not one to ever leave reviews but my experience with this dealership was top notch start to finish so it is an honor to do what I can to help. Long story, I purchased a used vehicle that was very clean and ready for me to test drive, Dave P helped get a great value for my trade-in and also lock down the price I needed for my payments, AJ in financing was absolutely perfect, quick and hilarious. I was in and out of there with a new car in less than 2 hours which I was very pleased with. I had to have a few very minor service items addressed and they were quick to schedule an appointment and line up a rental for me and accommodate my busy schedule and correct the problems the very next day. Alex in service kept in contact with me the entire time and Sonya at the Quick Lane shop was very helpful and friendly. Overall perfect 5 star review for this dealership and look forward to referring more customers your way, thanks again!! Thanks to all! Justin Ingram 2/24/16 More

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