Sonya West | Page 32

I highly recommend Galleria BMW We purchased an X3 and I highly recommend Galleria BMW We purchased an X3 and it was an amazing experience ! Customer service absolutely spot on , very thorough, and kin I highly recommend Galleria BMW We purchased an X3 and it was an amazing experience ! Customer service absolutely spot on , very thorough, and kind . Everyone we interacted was knowledgeable and not pushy . We live in Atlanta GA and would definitely buy from them again ! More

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Sonya West has changed my belief about car salesmen. Never in my life have I experienced such a seamless experience! From the after hours text messages, to the genuine care for getting me the car I re Never in my life have I experienced such a seamless experience! From the after hours text messages, to the genuine care for getting me the car I really wanted, Sonya perfectly embodies the ideal BMW representative. Even though I am only 15 miles from my local dealer (who never even bothered to return my inquiries about 4 new cars), I will always travel to Galleria just to hug Sonya, the BMW miracle worker! More

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Galleria BMW and Sonya West in particular came highly recommended from a few members on the BimmerPost enthusiast community. I was thrilled that Sonya turned out to be the genuine article. A no-nonsense, recommended from a few members on the BimmerPost enthusiast community. I was thrilled that Sonya turned out to be the genuine article. A no-nonsense, professional sales person that goes the extra mile to win her customers business. Sonya was incredibly responsive via text and email. As an out-of-state customer some 2580 miles from Galleria BMW, Sonya answered all my questions, walked me through the process, and made this purchase easy and fun. Due to the pandemic I had the car shipped to me rather than picking it up at the dealership. Again, Sonya came through with a very competitive offer for transporting my car home. This has been one of the easiest car buying experiences I've had so far and this is my sixth BMW. If you're in the market for a BMW and are looking for a no-nonsense deal I would suggest giving Sonya a call. More

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***HAPPY GALLERIA BMW CUSTOMER FOR LIFE***This is my 4th ***HAPPY GALLERIA BMW CUSTOMER FOR LIFE*** This is my 4th BMW purchase with BMW Galleria and 5th BMW purchase overall. The last three were all purcha ***HAPPY GALLERIA BMW CUSTOMER FOR LIFE*** This is my 4th BMW purchase with BMW Galleria and 5th BMW purchase overall. The last three were all purchased through Sonya West. We purchased our latest BMW last week with Sonya West. My expectations are always high and BMW Galleria does not disappoint. Our experience was exceptional as usual. I called Sonya West earlier in the week and told her I would like to test drive an X5 as we needed to move up from the X3 for size and towing capacity. A loaded X5 was waiting for me to test drive upon arrival, no drama or pressure. In fact, we handed her the keys back after our test drive and went home to think it over - no pressure whatsoever. We called her mid week and gave her our budget and the must have options. When we returned the following week she was ready with the car that had the options we selected, the price point we provided and the paperwork ready. She found the right X5 for us and we were in and out and on our way to the mountains for a much needed family vacation in our new X5 within 2 hours. Sonya West was great at communicating the options available in my price range with no pressure. We didn’t haggle, didn’t go back and forth on trade in value. This is how car buying should be. You can tell Sonya loves her job because it is evident when she is telling you about BMW, the brand, the vehicles, etc. This is not just a job to her. She wants you to love your BMW not only the day you’re buying it but over the life of your car. She is there for all of your needs and takes pride in making sure you are not just a one time customer. Once you buy at Galleria BMW you are a Galleria BMW family member for life. I’ve sent several friends and family members to Galleria and they all drive away happy in their new BMWs. This is what you are buying when you purchase a BMW...professional, courteous and hassle free experience whether it be when you purchase or during service visits. Amber Fisher in finance was great too. There was no pressure to buy extras. She explained what each one covered and let me choose which ones I wanted on a tablet. No hassles! I highly recommend Sonya West and the Galleria BMW Team. I will definitely return when I am ready for my next BMW. I think my husband is now ready for something new because he keeps driving my new X5. Thank you to Sonya, Amber and the Galleria BMW Team! More

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Sonja West is an absolute doll!! We had the best experience buying our BMW .. We feel we got the best deal out there . She was very down to earth and it was a pleasure !! experience buying our BMW .. We feel we got the best deal out there . She was very down to earth and it was a pleasure !! More

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First time buyer at this dealership like other reviewers sonya west is as advertised. Great to work with before and after purchase. Will return for future purchase. sonya west is as advertised. Great to work with before and after purchase. Will return for future purchase. More

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2020 BMW M2 My first experience with Galleria BMW. From the initial phone call to the pick up of my M2, It was a first class experience. We travelled from Charlot My first experience with Galleria BMW. From the initial phone call to the pick up of my M2, It was a first class experience. We travelled from Charlotte, and Sonya West made the trip so worthwhile. I would not hesitate to use Sonya and Galleria BMW again. Simply the best BMW dealership in the North, East, South, and "West" More

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I could not have asked for an easier car buying experience. Sonya was a pleasure to work with. My family has purchased 4 vehicles with the help of Sonya. experience. Sonya was a pleasure to work with. My family has purchased 4 vehicles with the help of Sonya. More

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Galleria BMW Is awesome dealership. Sonya West is the best salesperson ever! She is the very reason I drive a BMW. Very helpful, professional and no hassle. I’ll be back no doubt. best salesperson ever! She is the very reason I drive a BMW. Very helpful, professional and no hassle. I’ll be back no doubt. More

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Sonya West-Galleria BMW SONYA WEST-The only sales person you will ever want to consider dealing with again!!! My husbands BMW was totaled in January 2020-Sonya West saved ou SONYA WEST-The only sales person you will ever want to consider dealing with again!!! My husbands BMW was totaled in January 2020-Sonya West saved our lives! We live in LA and have purchased our BMWs at another dealership for 15 years...a friend suggested we contact Sonya at Galleria since after a month we had no luck getting another that we wanted with our 15 yr relationship with our previous dealership.Within 24 hours Sonya had the perfect BMW for us and when we went to get it it was a presentation beyond belief!!! Sonya was so helpful and so complete with every detail. With our previous dealership we were told we would have to make an appointment with the “BMW Genius” in order to learn about our vehicle, then drive 200+ miles at the scheduled time on weekdays only...Sonya, at Galleria got in our vehicle at the point of sale and taught us more than we ever wanted to know about our vehicle and offered assistance herself at anytime thereafter. Since then she has checked on us often and even during this Covid-19 crisis, and has stayed in touch to take care of us. All we can say is if you are in the market for a BMW, Sonya West at Galleria BMW should be your only place to go. Jim & Marie Matrisciano, Covington, LA More

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